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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Exterior
Seasonal outdoor pool, pool loungers
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 39.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(37 reviews)
  • 39.5 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free breakfast, in the vicinity of Short Pump Town Center
This hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Richmond I-64 Short Pump Area by IHG. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Short Pump Town Center and 10 minutes from University of Richmond
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Self parking is free. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.
Guests are served free self-serve breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
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Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean from the sitting area to the rooms. The elevator could have been cleaned but it was not horrible. I did not understand why the soap in the room was up so high on the walls. That is very insensitive to people under 5’5. I had issues with the air conditioner that was fixed while I was out. It was definitely done in a reasonable amount of time. My only issue was that my room was not cleaned by the time I arrived back to the hotel at 6:30pm. They did have someone come to clean the room and all was well. Overall I was impressed by the hotel quality and the breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

SABRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at will definitely be staying here every time I’m in town
Stayed 1 night in Apr 2025

8/10 Good

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice olace

Ok place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Ok place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and super clean
Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Eatontown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of restaurants nearby, felt safe, right next to gas station, Starbucks and Cracker Barrel. Little farther off Rte. 95 than we wanted but that is or fault. Some construction nearby but didn't impact us at the Hotel. Nice breakfast set up. We just stayed 1 night travelling from NJ to SC. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
All was great !
Stayed 1 night in Apr 2025

10/10 Excellent

Emoni

Stayed 2 nights in Apr 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out experience outstanding. Rooms comfortable and quiet. Easy jump off Highway. Hotel super clean!
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the holiday inn was very nice and also the breakfast was very nice!
Stayed 1 night in Apr 2025

10/10 Excellent

Action Vet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on around the property. It was difficult to figure out how to get to the front of the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

8/10 Good

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Talia

Stayed 2 nights in Apr 2025

10/10 Excellent

Krishnendu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Stayed 1 night in Apr 2025

10/10 Excellent

winsome

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good. Clean and decent.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025