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Holiday Inn Express Richmond by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Richmond by IHG

1 bedroom, in-room safe, desk, laptop workspace
Property amenity
Reception
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6000 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Richmond by IHG

Hotel in Richmond with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Richmond by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the overall property condition at Holiday Inn Express Richmond by IHG. During your stay, you'll be within walking distance of Old National Road Welcome Center. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 12 minutes by foot from Old National Road Welcome Center and a 4-minute drive from Richmond Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Richmond by IHG. Self parking is free.

This 3-star Richmond hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Express Richmond by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hub at Holiday Inn

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Richmond Hotel

Holiday Inn Express Richmond by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 775 reviews
Rating 8 - Good. 217 out of 775 reviews
Rating 6 - Okay. 100 out of 775 reviews
Rating 4 - Poor. 35 out of 775 reviews
Rating 2 - Terrible. 33 out of 775 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there one night traveling to Yellowstone Park. The room was comfortable and cleaned. The staff was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Momoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Mason

Stayed 1 night in Sep 2025

10/10 Excellent

Gilbert, Winston Salem

Stayed 1 night in Jul 2025

10/10 Excellent

christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Highway noise!
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

David, New London

Clean polite staff
Stayed 1 night in Aug 2025

8/10 Good

Maritess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay. Just housekeeping didn't clean our room. We stayed 5 days. They just changed new towel but didn't even clean the room.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Camping site 1 ply toilet paper in a $165/night room is disappointing.
Stayed 1 night in Aug 2025

8/10 Good

Terry

Liked: Amenities
Bathroom could have been cleaner. Lots of other people's hair in shower and floor.
Stayed 3 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay. would stay again if thru the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Yushi, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great !!
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Gerome

Stayed 1 night in Jul 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop on road trip.

Very very nice hotel. Room Was spacious and the beds slept so good. Shower was also very nice.
Stayed 1 night in Jun 2025

8/10 Good

Tanya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice Hotel, but it was a little noisy which is not their fault. It would have been nice to know that the pool was not in working order.
Stayed 5 nights in Jun 2025

6/10 Okay

Joe

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice hotel. Needs better cleaning.

The floors and door knobs were dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant checking and very clean. Slept really well.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after midnight and the front doors were locked - which I appreciated very much because I knew safety was important to the front desk guy.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025