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Moxy Richmond Downtown

2.5 star property

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Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Bar (on property)
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Desk, laptop workspace, blackout curtains, free WiFi

Loft

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed (Hearing Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room (Hearing Accessible)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Loft (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About this property

Moxy Richmond Downtown

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Moxy Richmond Downtown. During your stay, you're just a quick walk from Broad Street. You'll find features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Broad Street and 5 minutes by foot from Greater Richmond Convention Center
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

Bar Moxy - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Reviews

Moxy Richmond Downtown Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 399 reviews
Rating 8 - Good. 67 out of 399 reviews
Rating 6 - Okay. 28 out of 399 reviews
Rating 4 - Poor. 18 out of 399 reviews
Rating 2 - Terrible. 22 out of 399 reviews

Reviews

8/10 Good

Laurel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun and Unique!

We had a great time here! Mello(w) checked us in and out at the front desk and they were fun and enthusiastic! Hannah was a great bartender, we loved watching them work and chatting. Such a fun and unique hotel, I highly recommend staying here. We also ate at Penny Lane right across the street. And Broad Street is just a short walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not much of a traveler yet, but this hotel really went above what I expected considering the charge for the stay. Will most definitely recommend to friends and family. Cleanliness, staff, decor, everything was A1. If you’re tired of the bleak, standard hotel decor, come to Moxy. In Richmond VA particularly, it’s perfectly situated in downtown, surrounded by everything an out of towner might be interested in, including a large parking garage directly next to the hotel. My stay could not have been more pleasant or streamlined. Only thing missing would be a Porte-cochère but I’m sure other locations have one.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a concert at the National.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel to stay in

Moxy is always very nice experience. This one was absolutely great. Perfect location, very nice hotel, excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Niaz

Different — more for singles and couples than families — but nice and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad

Stayed 3 nights in Jul 2025

10/10 Excellent

Mallory, Seattle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun property. The moment we walked in the staff was incredible (shout out to Mellow!!). They welcomed us with free drinks. The space has a games and different spaces to kick back and hang with your friends or find a quiet corner. We stayed in the double queen room and the bed set up was so fun and created so much space. We will be back. Traveled July 2025 with two dogs and toddler.
Connect Four
Hello?
Double Queen room was a hit
Stayed 1 night in Jun 2025

10/10 Excellent

Aniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel
Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusty

Dust from the destruction of a building next door was prevalent throughout quoted hotel. The destruction company should have been using water to prevent the dust. The valet parking required responding to a text with a link. Not everything should require an app and smartphone. Other than that, the Moxey is a cool place to stay if going to a concert at the National or Dominion. The staff was wonderful and considerate.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

10/10 Excellent

Tsion

Business traveller
Liked: Cleanliness, amenities
Amazing location
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Aesome.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 3 nights in May 2025

10/10 Excellent

Sunali

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool, funk hotel. we enjoyed out stay.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Corey, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great and responsive.
Stayed 1 night in May 2025

2/10 Terrible

Jin

Stayed 2 nights in May 2025