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Omni Richmond Hotel

4.0 star property

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Photo gallery for Omni Richmond Hotel

Lobby
Presidential Suite, 1 Bedroom, 2 Bathrooms | Living area
Sun deck
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 S 12th St, Richmond, VA, 23219
  • Place, Shockoe Slip
    ‪1 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Virginia Commonwealth University
    ‪17 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 Bedroom, 2 Bathrooms

Presidential Suite, 1 Bedroom, 2 Bathrooms | Living area

Presidential Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Living area

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 2 Double Beds (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (Luxury)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Luxury)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (Luxury)

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(35 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(55 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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Interior
The Commonwealth
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,382 reviews
The Commonwealth

About this property

Omni Richmond Hotel

Hotel with an indoor pool, steps from Shockoe Slip
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Omni Richmond Hotel's great location. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Westham Tavern
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Shockoe Slip and 6 minutes by foot from Virginia Governor's Mansion
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Omni Richmond Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 161459 square feet (15000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Omni Richmond Hotel. Parking is available for a fee.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Westham Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch - This restaurant serves breakfast, brunch, and lunch. Open daily.
Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (161,459 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 913 out of 1330 reviews
Rating 8 - Good. 245 out of 1330 reviews
Rating 6 - Okay. 91 out of 1330 reviews
Rating 4 - Poor. 40 out of 1330 reviews
Rating 2 - Terrible. 41 out of 1330 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, amenities
Staff was great, especially dining staff. Room was quiet. We requested extra towels and there was only one for two people and only one tea bag. One and a half rolls of bathroom tissue so we bought some. Beds were very comfortable, shower head was heavenly. Parking was expensive but convenient and easy. We would stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dee

Stayed 2 nights in Nov 2025

10/10 Excellent

Nora

Stayed 1 night in Nov 2025

8/10 Good

TY

Stayed 3 nights in Nov 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Everything you want from a higher end hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

The staff was pleasant and professional. We arrived several hours early before check-in and granted
Stayed 2 nights in Nov 2025

2/10 Terrible

Macon

Disliked: Cleanliness, amenities
Bed sheets didn’t smell fresh and housekeeping didn’t come even though we did not opt out of housekeeping for the charity. Bath tub was old fashion. I’ve never stayed in an omni with a bathtub. I’m use to walk in showers. The tub was dirty as well. Paid premium Wi-Fi price $15 per day was inferior and lagging with gaming. Valet parking was outside and car came back dirty with passenger seat settings changed which was strange and unexplainable unless someone was in the passenger seat; which should not have happened. On top of the price being $40 per night. Air conditioning, even though the thermostat said 62 degree, was not working well and both night were hot and unpleasant. Staff was nice and pleasant.
Stayed 2 nights in Nov 2025

4/10 Poor

bracken

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff were great, the room was just fine. They only had one elevator in operation for all but one day of our four night stay. The vegan options are laughable. The Internet is slow.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!!
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffray

Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Tifney Lequita

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2025

2/10 Terrible

Esther

Disliked: Cleanliness, amenities, property conditions & facilities
The food in the hotel is horrible, stale cake and drinks wasn’t made well. Starbucks always had long, long lines so forget about getting coffee there if you’re in a hurry. They had 4 elevators with only one working so we’d had to pack ourselves in like sardines or wait another 20 min. The pillows weren’t even pillow they were a sheet of toilet paper, every morning I woke up with a jacked up neck. They had kids running up and down yelling and screaming at night and keep hearing windshield wiper noises. I will never come back.
Stayed 2 nights in Oct 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasiah

Stayed 2 nights in Oct 2025

10/10 Excellent

Paulette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Agent at the check-in desk was very helpful and patient with me. I really appreciated her professionalism
Stayed 2 nights in Oct 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, large bathroom. We enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Stacy L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Billie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025