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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(51 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.7 out of 5, Good, 1,372 reviews
The price is €75
includes taxes & fees
23 Sept - 24 Sept
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Amenities include a business center, a computer, and an ATM
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the proximity to the airport
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Reviews

Quality Inn Richmond Airport Reviews

7.0

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 188 out of 1007 reviews
Rating 4 - Poor. 142 out of 1007 reviews
Rating 2 - Terrible. 136 out of 1007 reviews

Reviews

10/10 Excellent

Edwin

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Keonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok for one night stay
Stayed 1 night in Jun 2025

4/10 Poor

Tae

Stayed 1 night in Jun 2025

4/10 Poor

Frances

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

2/10 Terrible

Leslie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not the property I thought I had booked in the past which was convenient, clean and had shuttle service. I found out when I arrived at the airport that this hotel did not offer shuttle service and the property I stayed at before did have a shuttle. I had to Uber to the property. The place did not feel safe, the furniture was stained and worst of all, there are no elevators. We had to carry our luggage up a staircase. Our flight arrived around midnight so we stayed the first night. We got up early the next morning and did not return the next two nights. We found another hotel for the remainder of our stay. We ended up paying for three nights and actually stayed there about six hours. This property did not meet our expectations for a clean pleasant hotel stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service

Would avoid it

Not impressive. 2-story hotel with no elevator? I haven't seen that in a long time. Pretty inconvenient. Front door locked at night - need card to get in. Over security? Side door, near parking, doesn't even operate at night. Old toilet that clogged up. Unimpressive breakfast. Noisy construction next door. Dismissive front desk people. Cheap price though. Not the worst hotel, but would try not to come back.
Stayed 1 night in Jun 2025

8/10 Good

Fredrick

Travelled with family
Disliked: Cleanliness
Area it is located
Stayed 2 nights in Jun 2025

4/10 Poor

Janice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet did not work,luckily I had family staying so i was able to use theirs .And whenever I asked for certain accommodations.I was denied.
Stayed 2 nights in Jun 2025

6/10 Okay

Aamer

Disliked: Cleanliness, property conditions & facilities
Front desk staff was very good. But there we're drunk guys fighting in the lobby and being aggressive. They were either staff or related to the establishment.
Stayed 1 night in Jun 2025

6/10 Okay

Charles

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

A leak in the bathroom made the entre room musty and all the lamps and metal fixtures rusty. The exercise equipment did not work in the gym. The only non-ultra-processed high carb food was apples. Only basic cable.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Nice Stay. Staff was warm and friendly. Hotel was clean. I'd stay again.
Stayed 1 night in Jun 2025

8/10 Good

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was as the name implies: of quality. It was worth my money. A lot better than the Microtel around the corner from them.
Stayed 1 night in May 2025

10/10 Excellent

Kadeem

Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2025

8/10 Good

Robert, Richmond

Liked: Cleanliness, staff & service
Excellent stay. Cleanly and restful.
Stayed 1 night in Jun 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mendez

Stayed 2 nights in May 2025

4/10 Poor

Benjamin

Business traveller
Disliked: Amenities, property conditions & facilities
The bed was clean but the room/bathroom was not clean.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was accommodating and kind, clean environment
Stayed 3 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. I also enjoyed the breakfast.
Stayed 3 nights in May 2025

2/10 Terrible

Tariq

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience I asked for extra blankets and front desks refused to provide there answer was we do not have extra blankets wao not happy at all
Stayed 1 night in May 2025

4/10 Poor

Jeannette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience. Rundown room. Felt springs on bed. Partner and I sank into the middle of bed. Sock from previous people that stayed seen on the floor.
Stayed 1 night in May 2025

10/10 Excellent

Paulette

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and the beds were comfortable.
Stayed 1 night in May 2025