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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
Best Western Plus Richmond Airport Hotel
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.7 out of 5, Good, 1,394 reviews
The price is €84
includes taxes & fees
2 Nov - 3 Nov
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Amenities include a business center, a computer, and an ATM
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the proximity to the airport
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Reviews

Quality Inn Richmond Airport Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 1038 reviews
Rating 8 - Good. 228 out of 1038 reviews
Rating 6 - Okay. 195 out of 1038 reviews
Rating 4 - Poor. 138 out of 1038 reviews
Rating 2 - Terrible. 139 out of 1038 reviews

Reviews

2/10 Terrible

kytha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon check-in the smell of mold walking into the lobby was horrible. When we got to the room it was worse. We didn't even put our bags down. We ask for a refund right away. I do not recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with waffles, wish there was more egg options.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

2/10 Terrible

Vida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst place I ever considered staying at. The room was musty, there was visible mold, crudely patched holes in the door and the ceiling tiles in the bathroom were rotting out. You could even see build up in the air conditioning vents. I immediately requested a refund. The maintenance person asked me to “show” him the mold as if he had no idea it was there. That room was in shambles for a long time and it is downright disgusting they even try to have someone pay to stay in it. If I could post photos, I would. DO NOT STAY HERE.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Stayed 1 night in Jul 2025

8/10 Good

travis

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family

Hotel Needs Renovating

This hotel was pretty run down. The room smelled of mildew and everything felt damp. There was obvious mold around the a/c unit. The staff members were friendly and accommodating which made it bearable, but we won’t be returning.
Stayed 3 nights in Jul 2025

8/10 Good

Sunny, Kingsport

Travelled with partner
Liked: Staff & service
It was nice hotel but the neighborhood was not great. 2 "crack" hotels down the street amd homeless sleeping in the parking lot beside the 7-11.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

Not worth it.

With a lot of hotels to choose from close to the Richmond airport, we chose one that was middle of the road price-wise, expecting it to be a little bit better than the cheaper ones. The room was damp and musty, and the breakfast was minimal, so we questioned our decision to go for this price range.
Stayed 1 night in Jul 2025

2/10 Terrible

Verna

Disliked: Cleanliness, property conditions & facilities
the pictures lied. the
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Stayed 1 night in Jul 2025

10/10 Excellent

Dwyath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Doug

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Amenities
Bugs in room, lights coming through front door into room
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Jul 2025

2/10 Terrible

William

Stayed 1 night in Jul 2025

8/10 Good

Melissa

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What seems like mold beside the bathroom switch , chair had stains dirt under sink just terrible. Agent at the front checking in was great
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for business trip. No elevator, room didn’t have cold air conditioning. Room keys didn’t work had to change rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Dwyath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Pamela

Breakfast was not up to mark just breakfast pastries coffee no hot food
Stayed 2 nights in Jul 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water in the shower wouldn’t get hot. The maintenance man and the workers were living in the room right beside mines. Very unprofessional. Crack heads in and out of the place
Stayed 2 nights in Jul 2025

6/10 Okay

Juilan

Stayed 1 night in Jul 2025

8/10 Good

Patrick

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025