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Red Roof Inn Richmond, VA – W Broad St

2.0 star property

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Photo gallery for Red Roof Inn Richmond, VA – W Broad St

Reception
Lobby lounge
Desk, laptop workspace, blackout curtains, free WiFi
Exterior
Vending machine

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
7201 W Broad St, Building A, Richmond, VA, 23294
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪2 min drive‬
  • Place, Bowlero West End
    ‪3 min drive‬
  • Place, Colonial Shooting Academy
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible Deluxe King Non-Smoking

Desk, laptop workspace, blackout curtains, free WiFi

ADA Accessible Deluxe King Non-Smoking

  • Sleeps 2

View all photos for Deluxe King Non-Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe King Non-Smoking

  • Sleeps 2

Deluxe 2 Full Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Non-Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Superior King Non-Smoking

  • Sleeps 2

Studio With 2 Double Beds-Non-Smoking

  • Sleeps 4

Suite With Two Double Beds-Non-Smoking

  • Sleeps 5

King Suite-Non-Smoking

  • Sleeps 2

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About this property

Red Roof Inn Richmond, VA – W Broad St

Hotel in Richmond with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Red Roof Inn Richmond, VA – W Broad St offers 59 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Red Roof Inn Richmond, VA – W Broad St, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include laundry facilities, an ATM, and a vending machine
  • 10 minutes by car from Short Pump Town Center and 10 minutes from Virginia Commonwealth University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Red Roof Inn Richmond, VA – W Broad St also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Red Roof Inn Richmond Va
Red Roof Inn Richmond VA – W Broad St
Red Roof Inn Richmond, VA – W Broad St Hotel
Red Roof Inn Richmond, VA – W Broad St Richmond
Red Roof Inn Richmond, VA – W Broad St Hotel Richmond

Red Roof Inn Richmond, VA – W Broad St Reviews

Reviews

5.8
Rating 10 - Excellent. 41 out of 167 reviews
Rating 8 - Good. 27 out of 167 reviews
Rating 6 - Okay. 18 out of 167 reviews
Rating 4 - Poor. 31 out of 167 reviews
Rating 2 - Terrible. 50 out of 167 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Liked: Cleanliness, room comfort

Not bad

The room was clean there was what looked like liquid damage on the ceiling in the bathroom. It made me wonder if there was mold under it due to the discoloration. The hotel was old but well kept. The staff was nice. It was good for the price
Stayed 2 nights in Sep 2025

10/10 Excellent

ronina

Stayed 1 night in Sep 2025

10/10 Excellent

ronina

Renovation is good however breakfast could be a lot better
Stayed 1 night in Sep 2025

10/10 Excellent

Clarence

Stayed 2 nights in Sep 2025

2/10 Terrible

Samuel

Stayed 4 nights in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, room comfort

Horrible stay

The fire alarm going off at 1:20am and having to stand outside of the hotel for 40 minutes until the fire department arrived to cut off the alarm wasn’t my idea of relaxing. It was a system malfunction. The continental breakfast was literally just cereal and toast. NOTHING ELSE!
Stayed 1 night in Aug 2025

2/10 Terrible

Farhad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Dirty’s hotel in the world
Stayed 1 night in Aug 2025

10/10 Excellent

Winston

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay stay

The customer service was great, I was able to check in and check out easily and quickly, and I appreciated parking onsite. The air-conditioner in the room was full of mold so i wasn't able to use it and the room smelled like a wet mop. Other than that, the room was decent. Please disinfect and restore the air conditioner. Thank you.
Stayed 1 night in Aug 2025

2/10 Terrible

Carolyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The place was roach infested even on the outside of the building
Stayed 1 night in Aug 2025

4/10 Poor

Ishalcie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed had paw prints on it. It was hot
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEver again

We booked 6 rooms. We had car trouble, after 4 hrs and problem not fixed, we had to rent a car. I called to see about the family who arrived getting into their rooms. Employee was rude about it, they had to wait till i got there 4 hours later. 1room the refrigerator had a towel and trash bad in it. 2 of the other rooms, the freezers had frozen ice that looked like dried meat blood. Shower rods were broken in 4 of the bathrooms, shower curtain slid to center of rod.
Stayed 1 night in Aug 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Super mala está lleno de cucarachas huele a orina de perros por todos lados el desayuno es malo súper sucio no me gustó nada de ese hotel
Stayed 1 night in Jul 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, amenities
Convient
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busch gardens trip

Room was decent and cheap for the area we stayed for the night. Only complaint is we had to wait for additional towels til the morning since the room only had two in it.
Stayed 1 night in Jun 2025

2/10 Terrible

Amalia

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was an absolute nightmare from start to finish. The cleanliness was non-existent-dirty, stained sheets, foul odors, and a complete lack of hygiene. The room was filthy and poorly maintained, making it impossible to feel comfortable or safe. To make matters worse this disrespectful, distasteful was very unprofessional, and showed complete negligence towards us. Most alarmingly, this same employee threatened my son to a dual outside of the hotel, as if we lived in the 1800's and were going to take 10 steps and battle it out. He frightened us and this was unacceptable and appalling. This experience left us traumatized, and I STRONGLY advise against anyone from staying at the "Red Hood Inn". It is unsafe, disgusting, and poorly managed this place should be closed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Daineria

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude, refused to reactivate my key when I paid for an additional night ,I was locked out of my room w all my stuff at it & the dude at the desk just yelling & cursing at me. Literally had to get police involved & still struggling to get a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Elton

Stayed 1 night in Jul 2025

2/10 Terrible

Amin, Kennesaw

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was so terrible. It has a bad bug no iron no hairdresser no soap in the bathroom very small rooms, metal bed and surprisingly you know telecom like we cannot even connect to reception if you need anything and reception is on other side of the building, the worst experience I ever had, we had booked for two days but we check out in one day. The reception is make us cancel two days and then he did it for one day and we paid there for one day so he canceled the Expedia booking. I guess I don't know. never ever go to this red roof.
Stayed 2 nights in Jul 2025

2/10 Terrible

Morena

Travelled with family
Disliked: Staff & service
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
Stayed 5 nights in Jul 2025

2/10 Terrible

Emanuel

Stayed 3 nights in Jul 2025