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Red Roof Inn Richmond, VA – W Broad St

2.0 star property

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Photo gallery for Red Roof Inn Richmond, VA – W Broad St

Reception
Lobby
Exterior
Desk, laptop workspace, blackout curtains, free WiFi
Combined shower/bathtub, hair dryer, towels, soap

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7201 W Broad St, Building A, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn Richmond, VA – W Broad St

Hotel in Richmond with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, a 24-hour front desk, and ATM/banking services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Richmond, VA – W Broad St offers 59 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Red Roof Inn Richmond, VA – W Broad St, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include an ATM, a vending machine, and coffee/tea in a common area
  • 5 minutes by car from University of Richmond and 10 minutes from Short Pump Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Red Roof Inn Richmond, VA – W Broad St also features a vending machine, coffee/tea in a common area, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Red Roof Inn Richmond Va
Red Roof Inn Richmond VA – W Broad St
Red Roof Inn Richmond, VA – W Broad St Hotel
Red Roof Inn Richmond, VA – W Broad St Richmond
Red Roof Inn Richmond, VA – W Broad St Hotel Richmond

Red Roof Inn Richmond, VA – W Broad St Reviews

Reviews

5.6
Rating 10 - Excellent. 19 out of 100 reviews
Rating 8 - Good. 19 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 21 out of 100 reviews
Rating 2 - Terrible. 28 out of 100 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Ymanni

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Floor was visibly dirty, and sheets and cigarette burns. Other than that everything looked clean and the staff was nice!
Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
First, the bathroom in the room was dirty. It appeared that the floor was swept in a pile, but not swept up, which included a piece of eye lashed and a dead roach. Second, the bathroom was filthy. The microwave, should have been through in the trash. The next day, they bought in a brand new microwave. That let's you know how nasty the microwave was. I know this wasn't the Taj Maj Hall, but clean is clean. I did take pictures and complained to the manager at check out, that the first I saw him. The very inexperienced you boy at the counter had a bad attitude. He worked the counter everyday of my stay. The manager try to excuse his behavior, but that was not justified nor excusable.
Stayed 2 nights in Jan 2025

6/10 Okay

Buster

Travelled with pets, Travelled with partner
Disliked: Amenities
Cheap hotels are always a crapshoot. Young, surly desk clerk, building doors didn’t lock, room was bare minimum but clean and moderately comfortable. Every blade of grass has been paved over on the property. Perfectly adequate place to sleep if that’s what you need it for.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

The bathroom was dirty, the sheets were dirty, very noisy, coach roaches and the tv had horrible reception.
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets had stains on them paint was coming off the ceiling and the walls were dirty.
Stayed 1 night in Dec 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Marvin

Liked: Room comfort
It was good
Stayed 14 nights in Nov 2024

4/10 Poor

Tonica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Stayed 2 nights in Nov 2024

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, amenities
Friendly and clean
Stayed 8 nights in Nov 2024

8/10 Good

Carolyn

Travelled with family
Stayed 1 night in Oct 2024

4/10 Poor

Tonica

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Tonica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

There was vomit and dirt in the hallways there were bugs near the beds and unidentified stains all over the mattress and sheets.
Stayed 1 night in Nov 2024

6/10 Okay

Denise

Travelled with pets
Liked: Staff & service
The landscape is very nice, but there is no designated area for dogs to take relief. The kitchen was not clean, I saw a roach walking on the countertop near the coffee bar area. The breakfast menu was okay. There are no healthy options. Today, I noticed the kitchen countertop was clean. There might be an issue with the water flow in the shower.
Stayed 2 nights in Nov 2024

6/10 Okay

Adrianne

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Bethany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing was a the shower was clean. Beds are incredibly uncomfortable. You can feel every spring and the squeak every time you move. Breakfast was stale and no variety. Towels and even toilet paper had a foul chemical smell. And you can hear every door open and close and it echoes through your room.
Stayed 3 nights in Oct 2024

2/10 Terrible

Casey

Stayed 4 nights in Oct 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

2/10 Terrible

BROOKE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just terrible- bed terrible, room dirty- broken walls/gross marks on walls, tv broken, fan in bathroom turned on and off every 15 mins- we got no sleep
Stayed 1 night in Oct 2024

2/10 Terrible

dhaval

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic

No body from the hotel called me. When i reached the hotel with my kids around 2:30, they said that they don't have a room for me as I was too late to check in. I had already paid upfront for my room, and they didn't even have the courtesy to call before giving away my room. I think it was overbooked, and they got better price, so it was easy to cancel my booking. NEVER AGAIN!!
Stayed 3 nights in Oct 2024

4/10 Poor

Tera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mysterious piles, dirty leftovers & a sketchy bed.

I knew this was a lower rated hotel but even if I stay in a cheap hotel the room is usually clean. This was not the case. This room had piles of what I could only hopefully assume was pink and white powdered soap in EVERY corner, against every surface, on the bed, in the bathroom, and around the fridge. I pulled up the layers of sheets to check the mattress and although I didn't see any bedbugs, the mattress was ALL SORTS of stained with brown splotches and cigarette burn holes. There was a woman's razor left in the shower, and I don't normally check the toilet but something was telling me to, so I lifted the lid to the tank and there was a bottle of KY jelly floating in the water. There was also a very weak spot in the floor in front of the window about 10 inches in diameter, as of there was a hole under the flooring. And strangely the front casing and handle to the microwave was missing. The beds had very little give and the pillows were flat. The room did look to be newly updated with new furniture, new TV, new floor and new bathroom fixtures/tile. So that was nice. And breakfast included a waffle maker, a coffee machine, dry cereal (couldn't find any milk), bread for toast and little muffins. So a warm waffle was good for breakfast. I didn't bother telling the man at front desk about the room because I feel like other rooms would be the same quality. I took pictures of everything but it's not letting me upload them here.
Stayed 2 nights in Oct 2024

2/10 Terrible

Allexus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and there were roaches coming out of the walls. We had to sleep with the lights on to keep them out of our clothes and off the furniture.
Stayed 1 night in Oct 2024

4/10 Poor

STEVEN

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Red Roof bad rep

A couple of roaches. Room wasn't so clean. Light fixture not working... The desk person was pleasant, however...
Stayed 1 night in Oct 2024