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Regency Inn Richmond

2.0 star property

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Photo gallery for Regency Inn Richmond

Deluxe Room, 1 King Bed, Refrigerator & Microwave
Business centre
Deluxe Room, 1 King Bed, Refrigerator & Microwave
Hallway
Deluxe Room, 1 King Bed, Refrigerator & Microwave

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1500 Eastridge Road, Richmond, VA, 23229
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Short Pump Town Center
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | View from room

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

About this property

Regency Inn Richmond

Hotel in Richmond with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and ATM/banking services are onsite.
Regency Inn Richmond offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Regency Inn Richmond. During your stay, you're just a quick walk from Regency Square Mall. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business center, conference space, and an elevator
  • 6 minutes by car from University of Richmond and 9 minutes from Short Pump Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5500 square feet (511 square meters) and includes conference space. The business-friendly Regency Inn Richmond also features a vending machine, coffee/tea in a common area, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this Richmond hotel.

Regency Inn Richmond has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5,500 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Inn Richmond West
Howard Johnson Richmond West
Regency Inn Richmond
Regency Richmond
Regency Inn
Regency Inn Richmand
Regency Inn Richmond Hotel
Regency Inn Richmond Richmond
Regency Inn Richmond Hotel Richmond

Regency Inn Richmond Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 458 out of 1011 reviews
Rating 8 - Good. 164 out of 1011 reviews
Rating 6 - Okay. 111 out of 1011 reviews
Rating 4 - Poor. 86 out of 1011 reviews
Rating 2 - Terrible. 192 out of 1011 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love staying here and it’s quiet and peaceful
Stayed 5 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

8/10 Good

Gary, Glasgow

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was convenient and reasonably priced. It doesn’t have breakfast which was okay for us.
Stayed 1 night in Jun 2025

2/10 Terrible

Antoinette

Stayed 1 night in Jun 2025

2/10 Terrible

Rosalina

Disliked: Cleanliness, amenities, property conditions & facilities
It was very dirty. Smelled like urine outside. Inside the bathroom was disgusting. The room smelled like cigarettes and we asked for a non smoking room. I wouldn’t recommend this hotel to anyone!
Stayed 1 night in Jun 2025

6/10 Okay

Saroyal

Travelled with partner
I
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable location, with an excellent staff
Stayed 1 night in Jun 2025

6/10 Okay

Tezera, Alexandria

The bathtub is old and stained. Need be changed. The bed is clean and comfortable. You get for what you paid.
Stayed 2 nights in Jun 2025

6/10 Okay

Miguel

Liked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Room comfort
Whilst it was nice for comfort, there were elements that let it down. For example the tub was not clean to the standard I would expect it to be. Though there might be a reason why this was. The tiles around the Hot Tub were cracked and felt very dangerous to touch. The decoration felt very dingy whilst the mirror on the ceiling looked kinda creepy especially waking up to see yourself. Staff miswritten the number plate of our vehicle so make sure you’re clear when talking I spoke clear but obviously not clear enough. Cleaning staff would have came in if chain wasn’t on the door despite us stating we didn’t need Housekeeping and I feel they should have provided Do Not Disturb Signs. The outdoor pool was not available and was not made clear why this was. Overall it was an average place to stay
Stayed 2 nights in May 2025

8/10 Good

Kathy, Richmond

Stayed 1 night in Jun 2025

10/10 Excellent

De

Liked: Cleanliness
Its ok
Stayed 5 nights in Jun 2025

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove around the property and I should have went right on back out. Checked in and went to our room. Room smelled like someone had smoked pot in it earlier in the day. Looks like more of temporary housing facility. Would not recommend to anyone
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
It was a better stay than i expected
Stayed 1 night in Jun 2025

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap hotel. Not very clean. But you get what you pay for. The front desk clerk was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Hotel was good for me and my family through the whole stay front desk attendants Megan and Victoria were always helpful along with the rest of the staff. This will always be a top choice on hotels for us in the future thank you
Stayed 1 night in Jun 2025

10/10 Excellent

DAVID

Liked: Amenities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Leiza

Stayed 1 night in May 2025

2/10 Terrible

Alber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very dirty sheets has cigarette burn, curtains was ripped and with stains that look like a vomit, Stairs stink like a pee, the mattress are very old with holes and they had signs like used to have bedbugs. We had no time to leave because we were attending an event and was not time to look for another hotel. I never book here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tia

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Sunshine

Stayed 1 night in Jun 2025

6/10 Okay

Kathy, Richmond

Liked: Cleanliness, property conditions & facilities
Peace
Stayed 1 night in Jun 2025