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Residence Inn by Marriott Richmond Northwest

Property class: 3

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond Northwest

An outdoor patio area with tables and chairs, a grill, and string lights.
A Marriott Residence hotel with a parking lot and a swimming pool.
A reception area with a curved counter, a painting on the wall, and a notice board.
A hotel room with a bed, a desk, a television, a fireplace, and a dining area.
A hotel room with a dining area, a fireplace, a flat-screen TV, and a kitchen counter.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Place, Elk's Lodge
    ‪7 min drive‬
  • Place, Regency Square Mall
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking

A hotel room with a bed, a desk with a computer, a TV, a sofa, and a small table with a tray.

Studio, 1 Queen Bed with Sofa bed, Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a desk, a television, a fireplace, and a dining area.

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a sofa.

Suite, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Richmond Northwest

Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Residence Inn by Marriott Richmond Northwest offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym and basketball
  • 5 minutes by car from Short Pump Town Center and 12 minutes from University of Richmond
  • Pets welcome for a fee
Residence Inn by Marriott Richmond Northwest offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 400 square feet (36 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Richmond Northwest also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served free continental breakfast daily. Additionally, buffet breakfast is available daily for a fee. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Residence Inn by Marriott Richmond Northwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 196 out of 440 reviews
Rating 8 - Good. 118 out of 440 reviews
Rating 6 - Okay. 52 out of 440 reviews
Rating 4 - Poor. 35 out of 440 reviews
Rating 2 - Terrible. 39 out of 440 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

There are not enough words to say how wonderful the staff was. From the manager to cleaning crew, everyone had a smile and a friendly hello. The room was well equipped and the breakfast buffet was delicious. I will definitely return and recommend this hotel.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
NA
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

sheletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and nice
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Everyone at front desk was nice and accommodating
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Great location, check in was very easy and smooth
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Chiil spot for a change of scenery good price and the breakfast is good
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities
The room & especially the bathroom weren’t cleaned recently. The tub was filthy & there was also loose caulk all over. The overall room was disgusting and absolutely not up to Marriott standards. There was also not enough parking for all guests of the hotel with many cars needing to park in the fire lane. Won’t be staying at this hotel ever again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was helpful and friendly and great location.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Kimberly

Hotel was under construction. Staff was friendly. Asked for a late checkout and was only given 30 minutes. That was disappointing…
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin manager was so pleasant I knew I would have a good restful visit!
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Vanessa

Disliked: Amenities, property conditions & facilities
Staff was so friendly and nice. Breakfast fine. Beds and linens good Did not know ahead but property under “major renovations” so no fitness center for us. Our 2 rooms did need TLC- “tired”, minor issues, but still usable. Not a long stay so ok
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for my family's needs
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Edna

Our stay was so enjoyable! The staff was so great, especially the man who sets up and manages the breakfasts! We will return, great food, clean rooms and the price was very affordable!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Toya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot, convenient to everything.

Very satisfied with room and amenities.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room,bath and bed were clean. Also was given clean towels when asked.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Aleisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Staff very friendly, room clean , quiet , enjoyable place to stay if you have to be away from home for months .
Stayed 16 nights in Jun 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quick check in, the room was clean and all the appliances worked. I would stay here again.
Stayed 1 night in Aug 2023