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Springhill Suites by Marriott Richmond Northwest

2.5 star property

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Photo gallery for Springhill Suites by Marriott Richmond Northwest

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Lobby lounge
Reception
Terrace/patio
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Bowlero West End
    ‪7 min drive‬
  • Place, Regency Square Mall
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Springhill Suites by Marriott Richmond Northwest

A fitness center, a business center, and conference space are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Our customers tell us they can't get enough of the free breakfast at Springhill Suites by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. Features include free WiFi in public areas, plus a gym and a business center.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Short Pump Town Center and 11 minutes from University of Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. For a fee, parking is available.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1005 reviews
Rating 8 - Good. 201 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great staff. The gym was small but otherwise I would highly recommend.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sharon

It’s a nice for a quick one night stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Beautiful room, great staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in and a very clean and cozy room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

venkat

Liked: Property conditions & facilities
Clean and friendly staff…free breakfast is a plus..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and friendly staff. Always eager to assist and had a genuine warm smile.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gabriell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and hotel, very friendly and attentive staff, nice pool this hotel is overall excellent everytime we come here. Breakfast has changed a bit but there is something for everyone.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Staff was extremely welcoming and wonderful; breakfast was good!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great price, good area, friendly, helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kaitlyn

Staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

charlie

Liked: Cleanliness, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great staff, clean room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

chad

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast, clean room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
friendly staff, quiet room and area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities
Great service very nice staff great time was had
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a client here and everytime is the best with best staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darcel

Liked: Cleanliness, property conditions & facilities
Front desk was very nice and professional.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple check in. Friendly staff. Easy parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff, good breakfast options, close to shopping and restaurants.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jesuferanmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay as always
Stayed 2 nights in Nov 2025