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The Westin Richmond

4.0 star property

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Experience the hotel's focus on local cuisine at the reception area, where guests can check in and discover the flavors of the region.
Experience the iconic Westin hotel, marked by a striking brick archway and a grid of windows.
Relax in the spacious lobby with a curved sofa, armchairs, and a contemporary chandelier.
Relax in a spacious room with a large bed, seating area, and stunning views of the surrounding landscape.
Relax by the pool with a view of the surrounding landscape.

Popular amenities

  • Pet-friendly
  • Pool
  • Parking available
  • Gym
  • Bar

Explore the area

Map
6631 W Broad Street, Richmond, VA, 23230
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • 70.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Richmond

Suburban hotel with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
The Westin Richmond offers 250 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Westin Richmond. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Free WiFi in public areas, free self parking, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Crossings Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from University of Richmond and 9 minutes from Virginia Commonwealth University
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Westin Richmond offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 22761 square feet (2115 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Richmond. Free self parking is available.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.
Crossings Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Crossings Bar and Lounge - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond Westin

Room for as nice clear and comfortable. Staff is outstanding. Walkable safe free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were extra spacious and very thoroughly cleaned. I would have liked basic amenities in the bathroom such as a showercqp but it wasnt the end of the world!
Stayed 1 night in Apr 2025

6/10 Okay

bettysue

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

christian, Ware Neck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for animals.
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Stayed 1 night in Apr 2025

6/10 Okay

lilli

Disliked: Property conditions & facilities
Room was comfortable Andresen quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Charles, Providence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and just what we wanted for our overnight stop.
Stayed 1 night in Apr 2025

10/10 Excellent

Magdaleno, CLIFTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emma

Stayed 3 nights in Mar 2025

10/10 Excellent

MAURA, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel!
Stayed 1 night in Mar 2025

6/10 Okay

Tina

Stayed 1 night in Mar 2025

10/10 Excellent

christian, Ware Neck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Always clean and allow dogs.
Stayed 1 night in Mar 2025

8/10 Good

Marquida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Feb 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service
Upon arriving in my room I noticed hair all over the bathroom and in the shower and the hotel moved my room down the hall only to find the same problem. Being tired I didn’t want to go through the hassle of moving again but did inform them of the same issue. I was then charged a $230 incidental fee after being told that it’s just a hold in case the room gets messed up or things are ordered through room service. However, no such thing was done and I brought my own food with me and all I did was shower and sleep then checked out the next day
Stayed 1 night in Feb 2025

2/10 Terrible

Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite hotel in Richmond when visiting my son at the University of Richmond. Friendly, attentive staff and lovely ambiance.
Stayed 2 nights in Feb 2025

10/10 Excellent

christian, Ware Neck

Liked: Amenities, property conditions & facilities
Clean and service is amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

marianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, easy to check in and out. Good breakfast.
Stayed 3 nights in Jan 2025

8/10 Good

Gretchen, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my daughters school
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front staff and room service staff
Stayed 2 nights in Jan 2025

10/10 Excellent

JING

Stayed 1 night in Mar 2024