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Holiday Inn Express Jackson - Ridgeland by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Jackson - Ridgeland by IHG

Pool
Exterior
Exterior
Free daily continental breakfast
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
555 W Ridgeland Avenue, Ridgeland, MS, 39157
  • Place, Renaissance at Colony Park
    ‪10 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, Ridgeland Tennis Center
    ‪4 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Free WiFi, bed sheets

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Jackson - Ridgeland by IHG

Hotel in Ridgeland with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and a meeting room. Free continental breakfast and free WiFi in public areas are also provided.
Holiday Inn Express Jackson - Ridgeland by IHG offers 108 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Jackson - Ridgeland by IHG. During your stay, you'll be within walking distance of Canopy Children's Solutions. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a business center and a meeting room
  • Onsite recreation includes a gym
  • 12 minutes by foot from Canopy Children's Solutions and a 2-minute drive from Renaissance at Colony Park
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily.

This Ridgeland hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Business services

  • Business centre
  • Meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Holiday Inn Express Jackson Ridgeland by IHG
Holiday Inn Express Jackson Ridgeland an IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Ridgeland
Holiday Inn Express Jackson - Ridgeland by IHG Hotel Ridgeland

Reviews

Holiday Inn Express Jackson - Ridgeland by IHG Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 443 reviews
Rating 8 - Good. 56 out of 443 reviews
Rating 6 - Okay. 7 out of 443 reviews
Rating 4 - Poor. 3 out of 443 reviews
Rating 2 - Terrible. 10 out of 443 reviews

Reviews

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, easy everything
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A very beautiful, bright clean place to stay with friendly staff and good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Shakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. I stay here everytime I’m in the area
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte, Texarkana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at this location. It is well maintained. The staff was extremely friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

DeMiracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 12 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Sep 2025

8/10 Good

Lamont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast needs a little improvement
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
First off, I've stayed here before and loved it last time. That is why I booked here this time. This time we noticed the toilet wouldn't flush. It was late, and we were ready for bed, so I figured I'd call in the morning. In the morning I called the front desk twice. Nobody answered either time. When we went down for breakfast I stopped by the front desk. First thing he told me was it wasn't him who didn't answer because he just came on shift. Next he said that maintenance was off on weekends so he couldn't call them, which doesn't fix the toilet problem. At breakfast, almost all food was out. What was there was not good. But the worst was that trash was piling out of the trash cans. People were setting there trash next to them due to no room. This will be my last time staying there.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveller

Best place in the area

Best place to stay in the Jackson Rigeland area.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean - Wonderful staff that take pride in their work and were friendly/helpful - Quiet environment despite being just off the freeway - Even the pool was clean and the water warm - Would definitely stay here again and highly recommend them
Stayed 2 nights in Aug 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a relatively new property. I feel it is very well designed. The room was comfortable, pretty much clean and spacious. The bathroom was clean but needed maintenance. The shower head rotated when trying to adjust and the shower handle was very close to falling off in our hands. All minor but still needs to be addressed. I would suggest to potential guests to get a room in the back or East side of the hotel to avoid the Interstate traffic noise. I requested a room on the back and the clerk nodded and gave us a room on the noisy side. May not have been her call but I feel she could have addressed my request with some other response than just a nod.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and a great location to shopping, restaurants and getting around Jackson
Stayed 1 night in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. Very clean. TV remote was inferior.
Stayed 2 nights in Aug 2025

8/10 Good

Sabrina

Stayed 1 night in Aug 2025

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy! Perfect stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Alfrado

Stayed 1 night in Aug 2025

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to request service on the room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Indra W

Liked: Cleanliness
Stayed 2 nights in Jul 2025