8/10 Good
Terry
28 Apr 2025
Good hotel when internet works
I was given a wonderful room with a great ocean view on a upper floor. I had a couple of minor issues with the room that were not the fault of the hotel and they were promptly taken care of.
One that I did find that was unacceptable was that the internet went out every single morning. I notified hotel staff 4 of my 7 days about this. 1 day it was immediately fixed and I received a call from the front desk telling me that. The other 3 day the front desk staff acted like it was something that never happened before. As someone who was traveling alone from out of the country. I relied on the hotel internet to communicate with in country friends who were coming to pick up. Needles to say that on my last day. The internet didn't work, I notified the front desk staff. 2 hours later there was still no internet. I had to turn my roaming on on my phone. This cost me extra money and frustration.
The evening shift front desk staff were an absolute treat. They were so nice and helpful. I can not say enough good things about them.
Terry
Stayed 1 night in Apr 2025