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Alto Castillo Lodge

Property class: 2.5

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Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Camino Estero el Bosque, Lote A, Rio Ibanez, Aysén, 6060000
  • Airport, Balmaceda (BBA)
    ‪81 min drive‬

Room options

View all photos for Superior Double or Twin Room, Mountain View

Superior Double or Twin Room, Mountain View

Superior Double or Twin Room, Mountain View

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Standard Double or Twin Room, Patio, Garden View

Room

Standard Double or Twin Room, Patio, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Suite, Mountain View

A bedroom with a large window, wooden walls, and a bed with a yellow blanket.

Suite, Mountain View

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Room

Deluxe Double or Twin Room, Mountain View

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Room

Deluxe Double or Twin Room, Mountain View

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 King Bed

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About this property

Alto Castillo Lodge

This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, tour/ticket assistance, and a lobby fireplace. Change of towels is available on request.
Alto Castillo Lodge offers 5 accommodations. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Features at Alto Castillo Lodge include free breakfast, WiFi in public areas, and self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes horse riding/rentals
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Alto Castillo Lodge . Free self parking is available.

Smoking is allowed in designated areas at this Río Ibáñez hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.
Alto Castillo Lodge has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of CLP 55,000; reservation required

Things to do

  • Ecotours
  • Horseback riding/rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • In the mountains

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: CLP 55000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Alto Castillo Lodge Reviews