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Hotel Lagoon

3.5 star property
VIP Access

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Photo gallery for Hotel Lagoon

Relax in a serene setting with a large bed, wooden headboard, and a tray of breakfast items.
Relax in this stylish living area with a comfortable sofa, a cozy reading nook, and a view of the outdoors.
Experience serene relaxation in our tranquil outdoor space, surrounded by lush greenery and a peaceful atmosphere.
Welcome to our reception area, featuring a large reception desk, comfortable seating, and a lush potted plant.
Enjoy a meal at this stylish dining area, complete with a long table, comfortable chairs, and a beautiful centerpiece.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
Kilometer 13 + 800, Vía JMC - Vereda El Tablazo, Rionegro, Antioquia
  • San Vicente Foundation Specialized Centers
    ‪19 min walk‬
  • Complex Llanogrande Shopping Center
    ‪2 min drive‬
  • Llanogrande Mall
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable sofa, offering a balcony access.

Junior Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed

Relax in a serene setting with a large bed, wooden headboard, and a tray of breakfast items.

Superior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds, Lake View (Twin)

Two single beds with white linens and teal bedspreads, a large window with an outdoor view, and a comfortable chair.

Superior Double Room, 2 Double Beds, Lake View (Twin)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Relax in a spacious room with a large bed, nightstand, and window offering a view of lush greenery.

Suite, 1 King Bed with Sofa bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, a window with blinds, and a nightstand with a lamp.

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed, Lake View

Relax in a spacious room with a large bed, wooden wardrobe, and desk area.

Superior Double Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Lagoon

Lakefront hotel with free breakfast and a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hotel Lagoon offers 109 accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Lagoon. During your stay, you'll be within walking distance of Llanogrande Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a playground
  • Just a 4-minute drive from Llanogrande Mall and a few minutes from Complex Llanogrande Shopping Center
  • Dogs welcome for a fee (restrictions apply)
Hotel Lagoon offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. The family-friendly Hotel Lagoon also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3.5-star Rionegro hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Lagoon has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 79 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 80000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Lagoon Rionegro
Hotel Lagoon Rionegro
Lagoon Rionegro
Hotel Hotel Lagoon Rionegro
Rionegro Hotel Lagoon Hotel
Lagoon
Hotel Hotel Lagoon
Hotel Lagoon Hotel
Hotel Lagoon Rionegro
Hotel Lagoon Hotel Rionegro

Hotel Lagoon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 247 reviews
Rating 8 - Good. 39 out of 247 reviews
Rating 6 - Okay. 17 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 5 out of 247 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Seth, Splendora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are flying in or out of Medellín. Very comfortable rooms and a great breakfast! The pool and lawn area next to the pond is very nice as well. Would recommend staying here as I will probably return again in the future.
Stayed 1 night in Jan 2025

6/10 Okay

Pedro

Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property with modern amenities.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT BED

Went for a wedding and we loved Rionegro and the Hotel. The grankids loved the pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Food was excellent. Staff súper friendly and kind. Very close to the City of Medellin and away from crowds. Super close to the the international Airport. Excellent option.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elkin, lauderhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well. Good place to stay. Very clean. good environment. Breakfast was terrific. Stuff was vey helpful. I do recommend it. The room was also 👌 clean and net. I will definitely come back if I am in the area again.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, breakfast was amazing and the place is a beautiful little paradise to stay in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convient i would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel & Service

I must said that, we travel for a family wedding and it was 60 of us . We totally loved the service. Beautiful view , clean pool with jacuzzi. The breakfast totally delish and variety to pick from . The waiters very nice and friendly. Please don’t forget to tip them after your stay . Very humble . Front desk staff courtesy level . House keeper on point . Thank you will be back to this hotel .
Second floor view
Stayed 4 nights in Feb 2025

8/10 Good

Sonia, Richmond hill

Travelled with family
Liked: Cleanliness
I must say the service was excellent!!! Fast service and the breakfast menu had nice variety to choose from. The staff at restaurant was amazing, attentive to us at the pool . We love it . We highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff from the front to the back was just amazing and very professional. the chef at the restaurant Rodrigo his cooking flavors and style were beyond my expectations. and the spa massage and experience was just perfect. rosemay was my masseuse and she was just great. I left this place feeling like a million dollars. Thank you to all the staff from Wellcomm! will be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

JUAN, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel Very clean Close to the airport excellent dining options near by.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giovanna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best stay at Hotel Lagoon

My hustand and I had a wonderful 5 night stay and absolutely recommend Hotel Lagoon! The staff was so friendly and accomodating. The room and views were superb! It was very clean and the bed was very comfortable. It offered a great complementary breakfast buffet modified daily including made to order omelets. They were so great they even baked additional pastry (pandeyucas) for me! The grounds were beautiful as well! We will definitely stay here again in the future!
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2025

4/10 Poor

Nicholas

Travelled with family
Disliked: Staff & service, amenities
Property is overpriced bathrooms are so small location is terrible nothing near by not worth your money
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smallest and worse designed bathrooms in any hotel!! Cold water
Stayed 3 nights in Feb 2025

4/10 Poor

Nicholas

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Hotel took forever for checkin very short staffed the location is terrinle nothing near by to eat. Not worth the price wouldnt recom mend it
Stayed 1 night in Feb 2025

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rooms too small. Service mediocre
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jan 2025

10/10 Excellent

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - extra pet fee

It was great. We stayed with a small dog. However you have to pay an extra fee that is not mentioned in the booking. The pet "guest" should be asked during the booking process since the hotel allows you to stay with a pet.
Stayed 2 nights in Jan 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ehh

The room was nice and clean however it was loud. The toilet kept running all day long and it was very loud. The walls are thin and we could hear everything our neighbors were doing and anyone walking by the hallway outside. The bed also wasnt the most comfortable. We didn’t sleep well the 4 nights we were there. Also, it’s far from everything in Rionegro. Only place you can walk to is la Finca de Rigo which was great.
Stayed 4 nights in Dec 2024