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Best Western Moreno Hotel & Suites

2.5 star property

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Photo gallery for Best Western Moreno Hotel & Suites

Suite, 1 King Bed, Balcony | Room amenity
Exterior
Fitness facility
Lobby
Spa

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Place, Bowlero Moreno Valley
    ‪3 min walk‬
  • Place, University of California, Riverside
    ‪6 min drive‬
  • Place, Yaamava' Resort & Casino
    ‪29 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double Beds, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

2 Double Beds, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Sitting Area, Desk, Microwave and Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Suite-2 Double Beds, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

King Room With Balcony

  • Sleeps 3

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About this property

Best Western Moreno Hotel & Suites

Hotel in Moreno Valley with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Moreno Hotel & Suites. During your stay, you'll be within walking distance of Bowlero Moreno Valley. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Bowlero Moreno Valley and a 4-minute drive from Box Springs Mountain Reserve Park
Best Western Moreno Hotel & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Best Western Moreno Hotel & Suites. Self parking is free.

This Moreno Valley hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Reviews

Best Western Moreno Hotel & Suites Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 1008 reviews
Rating 8 - Good. 185 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 92 out of 1008 reviews
Rating 2 - Terrible. 142 out of 1008 reviews

Reviews

10/10 Excellent

Sally

Stayed 3 nights in Sep 2025

2/10 Terrible

Nikolas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsafe, looked like someone tried breaking into the room I was in. Also saw homeless person walking through the hotel like they lived there. Wouldn't recommend to others. Had a two night reservation and didn't even stay one of the nights. The manager wouldn't give any amount of refund for the second night. Highly wouldn't recommend this hotel. Stay in the Fairfield which is about 10 minutes from this piece of junk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelina

Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!!!
Stayed 5 nights in Sep 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Room comfort
This was a last minute overnight trip.
Stayed 1 night in Sep 2025

8/10 Good

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great only problem was has to go to front desk cause key wasn’t working everytime came back to room..
Stayed 3 nights in Sep 2025

8/10 Good

Kimberly

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Debra DeFrantz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great customer service

Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Stayed 1 night in Aug 2025

6/10 Okay

Synora

Area was nice. Some staff needs work on customer service
Stayed 2 nights in May 2025

10/10 Excellent

mai

Stayed 1 night in Aug 2025

2/10 Terrible

DeAnna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn’t satisfied with my stay at the Best Western the Wi-Fi wasn’t working we got the 1st room and the ac wouldnt get cold for nothing and it was 130 something like that then they changed our room where we found ppl in it so they gave us another room and that one the tv DIDNT work it had 2-3 roaches we saw only 1 ac unit worked very small and air DIDNT push Mno type of fast speed mode or high and the why we stayed for 2 day is because we stranded and could move our car and wjen I asked them Yo
Stayed 2 nights in Aug 2025

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Eloy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pedro Coombs

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Ismael

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Hi just a couple of thing got there late in the night and the person in charge at the time was a sleep at the check in and same thing checking out, no hot water in the shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Stayed 7 nights in Aug 2025

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paints peeling off everything, bubbles on paint of bathroom door, huge stains on lamp shade of a lamp that doesn’t even work, only one accessible and convenient outlet, shower water gets everywhere because the curtain doesn’t close all the way due to a “swoop” or “slope” on the curtains pole, neighbors were partying until 5 am because of a music festival going on, iron and iron board were wobbly meaning each had trouble standing up right on their own, the wood around the locks to the room door is chopping away making me feel extremely unsafe, the staff is not friendly but also not rude. I said hi to one person and they did not say anything back. There’s potential with the layout of the facility and the room but the lack of care or drive for this business will close it down for sure.
Stayed 2 nights in Aug 2025

6/10 Okay

Saul, Murrieta

Stayed 1 night in Aug 2025

10/10 Excellent

Ramos

Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room didn't have hot water, also the Air Conditioner did not work.
Stayed 1 night in Aug 2025