Extended Stay America Suites - Norco

2.5 star property

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Standard Studio, Non Smoking, Refrigerator & Microwave
Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪4 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪10 min drive‬
  • La Sierra University
    ‪11 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪13 min drive‬

Room options

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Extended Stay America Suites - Norco

Hotel in Norco with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites - Norco. During your stay, you'll be close to Lake Norconian. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Bowlero Norco and a few minutes from Western Trails Horseback Riding
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Suites - Norco. Limited free parking is available on a first-come, first-served basis.

This Norco hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

6.8
Rating 10 - Excellent. 326 out of 858 reviews
Rating 8 - Good. 135 out of 858 reviews
Rating 6 - Okay. 118 out of 858 reviews
Rating 4 - Poor. 106 out of 858 reviews
Rating 2 - Terrible. 173 out of 858 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service 😤👎
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

María E

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

8/10 Good

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Staff Members

Room was clean, customer service staff Simone and Michael are what customer service reps should be, patient, kind, efficient and very helpful and did not hesitate to help me. They Maintenance Staff member Steve is the un sung hero that need acknowledging also; From what I have observed he not only worked hard to keep the equipment functioning, he work extra hard to keep the property clean!!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Sonia Ilene

Stayed 1 night in Mar 2025

10/10 Excellent

Henassie

Stayed 1 night in Feb 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, room comfort
We loved the hotel we do plan to go back in June with a bigger crowd. The only down fall I wish we were notified of the elevator being down. I have a broke foot and I had to go up to the 4th floor, very inconvenient.
Stayed 1 night in Mar 2025

2/10 Terrible

Roberto, Las Vegas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel why Expedia has it for purchase is not understandable. Everything of hotel is bad. Dirty and smelled like poop and pee in hallways.
Stayed 1 night in Feb 2025

10/10 Excellent

Roxana

Stayed 3 nights in Feb 2025

6/10 Okay

Emerson

Stayed 1 night in Feb 2025

4/10 Poor

Patty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what appears online

The front desk clerk was amazing, the room however was not, we didn't complain, because there were no other rooms around that area due to a concert.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here! Terrible experience!

We came into town for a concert with family, and were extremely disappointed with this hotel. The front desk did their best to work with what they were left with by the manager, but the rooms were overbooked, a packed lobby of people waiting, not to mention a broken elevator that we later found out had been broken over a month. We were on the 4th floor with multiple bags, and my mom was injured in a scooter. We had to convince them to get my mother a 1st floor room, not to mention the hotel itself was dirty and smelt awful. Would not recommend staying here!
Stayed 1 night in Mar 2025

2/10 Terrible

BIANCA

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, staff professionalism was lacking and to top everything off the elevator was broken.
Stayed 1 night in Mar 2025

4/10 Poor

Geraldine

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Eduardo

Disliked: Property conditions & facilities
The elevator wasn’t working. They wanted to give me a room on the 4 floor. I decide to leave. Thanks
Stayed 1 night in Mar 2025

4/10 Poor

Blanca

Disliked: Property conditions & facilities
Took long to be attended at check in. Heater smelt like burning when turned on. Elevators were out of service m, that was pretty inconvenient given we were at one of the top floors and they had no lower rooms to offer.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kaliyah

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like about this hotel/stay was the elevator was out of service (fine, stuff happens right) so we had to take the stairwell but on the way to the stairs there was a horrible smell on the first floor like horse/horse poo. We also were told almost all the exiting doors we could leave out of but could not enter back in because the card reader sometimes wouldn’t work so there was really only one way to get into the hotel. Then as my husband and I go up to our room we notice stains on the tv, crumbs on the nightstand and dirty walls.
Stayed 1 night in Mar 2025

6/10 Okay

sherwood

Stayed 3 nights in Feb 2025

10/10 Excellent

Kochay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

4/10 Poor

MARCO

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Poor bad smell all over

Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are friendly but Michael in particular is awesome 😊. It’s a bit different than a normal extended stay but suits the purpose. Needs some minor repairs/upgrades. Elevator wasn’t working at the time but not their fault and the staff did their best to accomodate. Will stay here again
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say

2/10 Terrible

Davon

Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025