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Best Western North Roanoke

2.5 star property

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Photo gallery for Best Western North Roanoke

Lobby
Seasonal outdoor pool
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View in a map
2545 Lee Highway, Troutville, VA, 24175
  • Place, Hollins University
    ‪6 min drive‬
  • Place, Valley View Mall
    ‪13 min drive‬
  • Place, Berglund Center
    ‪17 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

8.6 out of 10
Excellent
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Reception
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,306 reviews
The price is €89
includes taxes & fees
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About this property

Best Western North Roanoke

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western North Roanoke offers 73 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Best Western North Roanoke gets high marks from our customers. During your stay, you'll be close to Hollins University. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Hollins University and 12 minutes from Valley View Mall
  • Dogs welcome for a fee
Best Western North Roanoke offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western North Roanoke also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Troutville hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close October 01.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Troutville
Best Roanoke Troutville
Comfort Inn Troutville Hotel
Best Western North Roanoke Hotel
Best Western North Roanoke Troutville
Best Western North Roanoke Hotel Troutville

Best Western North Roanoke Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 648 reviews
Rating 8 - Good. 203 out of 648 reviews
Rating 6 - Okay. 48 out of 648 reviews
Rating 4 - Poor. 22 out of 648 reviews
Rating 2 - Terrible. 25 out of 648 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bette, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Comfy room and bed, good shower, nice full breakfast. The young woman who checked me in was so nice, friendly and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Run down and has bed bugs- not family friendly

Hotel staff was the nicest I e ever encountered! Rooms were clean but have a musty smell. I woke up to bites on my arms from bedbugs. I even checked for them and didn’t see them- the mattress was encased so maybe they are in the carpeting? I informed front desk staff and they didn’t seem to care but we were leaving. Definitely don’t stay in room 302. The hotel is clean, but it needs major updates. Carpeting is gross and this hotel seems to be used by a lot of construction workers. I would t say it’s very family-friendly. The pool is the size of a backyard swimming pool and has green/brown all over. The reason we choose to stay here was the reviews were pretty good and it had a pool. We decided against swimming after looking at the pool and I was so grossed out when we woke up to bedbug bites that we packed up and left as quick as possible.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie, Macon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Night staff member was super nice and helpful. Coffee machine was delicious. Our room was very clean and spacious and designed beautifully. Hotel is next to a quick oil change place that we used since we were traveling and a diner, whose menu looked amazing, but was closed the day we were there sadly.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Worth staying again

Breakfast was rather eh but the stay was great. The front desk was super helpful
Stayed 1 night in Jul 2025

8/10 Good

Randall

Stayed 1 night in Jul 2025

6/10 Okay

John, Port Richey

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Penny

Disliked: Staff & service

Be aware of your surroundings

We got a clean, well worn room. The standard amenities were present and the price was right. We avoided the breakfast because we suspected that it would disappoint. 1. Because the vending area contained no diet sodas and the reception clerk, when asked about it, replied that he had no idea what was available in the machines and on the shelves 3 feet behind him. 2. When my husband returned from a walk a homeless looking person pushed by him as he unlocked the back door and ran up the stairs. The clerk, when he was told, responded with—All the room doors are locked so he can’t get in.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeanetta

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Clean room. Quite.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bright
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stop overnight on our road trip. Clean room and decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

We had a nice stay. We were only passing through, needing a room for one night but the room was very clean and in very good condition. The bed was comfortable and had everything we needed. Free breakfast with eggs, potatoes, sausage, make your own waffles, plus all the other continental breakfast choices was great before checking out.
Stayed 1 night in Jun 2025

8/10 Good

Penrose, Maryville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good room price. Easy access from I81. Bathroom was very clean but the room could’ve been cleaned better. Rug was dirty. Rooms are nice but dated. Our room was not ready when we checked in at about 4:30pm. The desk clerk Alex was super friendly and accommodating and took care of us by moving us to the biggest double queen room in the hotel without raising our room rate which I had paid in advance. The hall way carpets are worn and filthy. It’s a bad look to start out with when you’re heading to your room. The new room was very spacious. Beds and pillows were nice, microwave and mini fridge clean. Nice TV. I utilized the checkout “early” option through Best Western on my phone, which offered the ability to skip the front desk when departing and choose a time from 6am-11am. I chose 11am and submitted it. I went to the front desk in the morning to drop our key cards just before 11am on my way out and the clerk said her system didn’t show us as checked out. It didn’t work apparently. The desk clerk was good about it and noted we were checked out in her system. Overall a good overnight stay. The area around the hotel location has everything you need, restaurants, a Kroger, nice liquor store, gas stations and other stores.
Stayed 1 night in Jun 2025

8/10 Good

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Cordial staff. Decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Neikya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start for the one night
Stayed 1 night in May 2025