Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Free daily on-the-go breakfast
Lobby
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Showtimers Community Theatre
    ‪2 min drive‬
  • Place, Salem VA Medical Center
    ‪2 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(52 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self parking, plus a gym. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hailee

Liked: Cleanliness
Staff was kind and professional. The room was quiet, clean, and comfortable. The only issue I had with the room was the sink faucet broke off when I tried to turn on the water. The other major problem was that there was construction going on throughout the building, which made it noisy at times and also made the building smell like chemicals.
Stayed 4 nights in Dec 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so nice & welcoming. They made my experience great. Room was clean & came with a sitting area. We would definitely come stay here again!
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was excellent! However the hotel was being renovated and the fire alarm went off at 4 am to exit the building. 2 fire trucks arrived and we went back into the hotel about 30 minutes later! I travel alot but never experience the fire alarm until this stay! Customer service was excellent, room was great, and we felt safe during our stay!
Stayed 2 nights in Dec 2025

2/10 Terrible

Michael

Disliked: Property conditions & facilities, room comfort
Lobby and breakfast room were 51°, like a freezer. Felt so bad for hotel clerk wrapped in a blanket The room had a sofa bed that was terribly uncomfortable. Won't stay here again!!
Stayed 1 night in Dec 2025

4/10 Poor

CYNTHIA TERESA

Disliked: Property conditions & facilities
To much construction noise .we cannot slept .
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Nice staff. Clean and comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

ERICA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

lelanda

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a week here and loved every minute of it. Staff were helpful and welcoming. Clean and quiet. Breakfast was amazing.
Stayed 6 nights in Dec 2025

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean & staff was super friendly! Hotel is a little dated but they are renovating! Only complaint was the elevator is super slow!
Stayed 4 nights in Dec 2025

10/10 Excellent

Tierra

Stayed 1 night in Nov 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
Room was clean and staff helpful.
Stayed 1 night in Dec 2025

8/10 Good

Dreama

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Nov 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 2 nights in Nov 2025

10/10 Excellent

Lelanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the customer service and the ease of booking the reservation, and check-in.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is under a much needed renovation and you could tell. The ice-machine on our 3rd floor room did not work and it hasn’t worked in a while. I’m glad they are renovating it because Tina good hotel that needs renovating!
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 1 night in Nov 2025

8/10 Good

Raechel

Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accomodation. Very clean, spacious room. Very well appointed breakfast menu. Of special note.....front desk attendant. Michele H. was extremely pleasant to deal with. She really went over and above to welcome us and ensure we were comfortable. Some people are extremely well suited to the service industry, and Michele is one of those persons. Her dedication to her job alone will keep me coming back when I'm in the Roanoke area.
Stayed 3 nights in Nov 2025

2/10 Terrible

Cheryl

Stayed 1 night in Nov 2025