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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Seasonal outdoor pool
Point of interest
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Roanoke College
    ‪5 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self parking, plus a gym. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 1 night in Jul 2025

8/10 Good

Gregory

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

We had a wonderful experience. Very clean and the most kind employees. We really appreciated all of it .
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Manas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

John D

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and close to the venue
Stayed 1 night in Jul 2025

8/10 Good

Brannon

Stayed 1 night in Mar 2025

10/10 Excellent

cyrille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is good for the stay.
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service, room comfort

Don’t count on breakfast or bedding

Don’t count on breakfast. Most of the buffet was empty. They don’t have enough food, staff, or space for this hotel. When I complained to the manager, he told me it was complimentary and not something they had to provide. Then he complained that we had a family of 6 in our suite even though that’s what we made a reservation and paid for. When we had arrived the night before after midnight they did not have enough bedding for the six of us. The staff was kind and helped us but the manager was completely unhelpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2025

6/10 Okay

Avadina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Valerie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t understand how this property has such good reviews. It was so dirty and smelly. The breakfast area was filthy, the floors were filthy everywhere, old candy wrappers in the room, the bathroom floor was visibly dirty and sticky. The only clean thing I could find was the beds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Val

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At least one morning, we appreciated not having the TV blaring at us during breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Khalil

Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Property in need of deep cleaning, replacement of bathroom fixtures and general maintenance. Breakfast was worst I have ever had at a free breakfast hotel and that had to take an effort. Beds were clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was okay for a overnight stay. Wish it had updated amenities
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an out of date and broken down property. Elevator broken and stairs were the only options to get to various floors. Pool not in service and no plans to fix. Hallways smell bad. Rooms out of date, bathrooms not nice at all looks like it’s never been updated. Bed is firm and lumpy. Torn curtains. Staff at front look pretty rough too. Couldn’t wait to check out of this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was super easy. The check-in attendant, Quanesha was polite and smiled when greeting us. I've stayed here multiple times and have enjoyed the facility. The pool is 3-5ft, serves it's purpose. My littles enjoyed it.The breakfast is good, I like making my own waffles. It's bed bug free, but did have a few ants this recent visit. It's quiet and the beds are amazing. TV stations a little shotty. Nonetheless, very good hotel for the price. Will return.
Stayed 2 nights in Jul 2025

2/10 Terrible

Madison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terrible. It was dirty, curtains torn, microwave & fridge didn’t work, hottub didn’t work, trash in fridge and trash can upon entering room.
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Travelled with family
These beds were probably the most comfortable beds that i have slept in, so that is a huge plus. The hotel and rooms were more run down, and had a musty smell. While the room was bot well maintained it was clean. The staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Hardin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was fine, breakfast, not so much
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Quiet comfortable and convenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025