Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Lobby
Free daily on-the-go breakfast
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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2898 Keagy Rd, Salem, VA, 24153
  • Place, Showtimers Community Theatre
    ‪2 min drive‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Berglund Center
    ‪16 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(55 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Comfort Suites Inn at Ridgewood Farm

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self parking, plus a gym. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Feb 2026

10/10 Excellent

Musa

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 3 nights in Dec 2025

6/10 Okay

Brett

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hall on my floor was littered with construction trash and smelled like dry wall mud. I felt like i was going to fall through my bathtub. The refrigerator didn't work. The staff was the best part of my stay. I didn't bother them with any of this because I knew it wasn't their fault.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lelanda

Stayed 2 nights in Jan 2026

2/10 Terrible

Luc

When we arrived, they said they didn't have a reservation for us. We showed them the confirmation email with the reservation number but they still said they didn't have a reservation even if they confirmed it was the right hotel. They didn't want to help and we had to leave and to reserve another hotel nearby.
Stayed 1 night in Dec 2025

8/10 Good

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always nice, the room was clean, but they had some curtain where the sheer was torn. Old or a pet? Idk The breakfast is usually really good but I'd like to see bacon there. The beds were so comfy that I slept so hard, my husband and daughter said I snored loud. LOL
Stayed 1 night in Jan 2026

4/10 Poor

veronica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No ice anywhere, out of coffee at 6am, didn't have any more to make ,breakers kicked off, no toaster etc.
Stayed 1 night in Jan 2026

4/10 Poor

Larry

Travelled with family
Liked: Staff & service
This hotel is undergoing long-overdue renovations. The afternoon desk clerk all but ignored us when we asked for a room that was as far away from the construction and ice machine. The new room toilet overflowed at 5 in the morning. I went to the front desk, and the receptionist was very helpful and friendly, offering us a new room immediately. I explained that if we could have some new towels, we could move later in the morning. We spoke to the daytime desk clerk, and she got us a new room in just a couple of minutes and was very understanding and wanted to know if there was anything else she could do for us. I asked if someone could clear out the batch tub drain, as it would not drain when we took a shower that morning.
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness
Nothing
Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Disliked: Amenities
Construction hammering starting prior to 7am on a Sunday morning. Miserable
Stayed 1 night in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room! Staff was welcoming.
Stayed 3 nights in Dec 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
Beds were not very comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Azalea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin David

Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Clean hotel. Although. Didn’t like that I didn’t get my morning coffee due to no cups. What hotel runs out of coffee cups
Stayed 3 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean and even came with a rubber duck on my bath towels lol. Would definitely stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

JENNIFER

Disliked: Cleanliness, amenities
Room was unacceptable, wifi didn't work, tv remote needed batteries. Lamps didn't work, no exhaust fan on the bathroom, dated.
Stayed 1 night in Dec 2025

10/10 Excellent

Dianna

Liked: Cleanliness, amenities
The staff was awesome. Housekeeping has a little to be desired. There was dirt buildup in the corners and dead bugs under things. But other than that it was a great place to stay, including a wonderful breakfast.
Stayed 6 nights in Dec 2025

6/10 Okay

Casey

Stayed 1 night in Dec 2025

10/10 Excellent

Lelanda

Stayed 1 night in Dec 2025

10/10 Excellent

Frances

Stayed 6 nights in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

4/10 Poor

Brian

Disliked: Cleanliness, amenities
Dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Lelanda

Stayed 2 nights in Dec 2025