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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

A hotel with a covered entrance, multiple floors, and a brick facade.
An outdoor patio with brick flooring, a fire pit, and outdoor seating.
A buffet with various food items, including omelets and cheese.
A lobby with a reception desk, seating area, and a vending machine.
A vending area with snacks, a refrigerator, and a Coca-Cola cooler.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1303 Williamson Road, Roanoke, VA, 24016
  • Place, Berglund Center
    ‪8 min walk‬
  • Place, Taubman Museum of Art
    ‪2 min drive‬
  • Place, Center in the Square
    ‪3 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

View all photos for Room (Speciality)

A hotel room with two beds, a desk, a TV, and a large window.

Room (Speciality)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(112 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A bathroom with a bathtub, grab bars, a showerhead, and a towel rack.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a blue sofa, a wall-mounted lamp, and a framed picture.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

A hotel room with two beds, a TV, a wooden dresser, and a mirror.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

A hotel room with two beds, a nightstand, a lamp, and a window with a view of trees.

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and laundry facilities.
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers 90 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Roanoke – Civic Center by IHG gets high marks from our customers. During your stay, you're just a quick walk from Berglund Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from Berglund Center and a 2-minute drive from Roanoke Visitor Center
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Roanoke – Civic Center by IHG. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 769 out of 1014 reviews
Rating 8 - Good. 161 out of 1014 reviews
Rating 6 - Okay. 28 out of 1014 reviews
Rating 4 - Poor. 19 out of 1014 reviews
Rating 2 - Terrible. 37 out of 1014 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lauri

Clean room, excellent breakfast with hot options, and staff was friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and nice. Pool area is very nice. Best part was the outdoor area! We had a great stay overall. Would stay again if we are in the area again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was especially excellent, and the entire hotel was very clean. The amenities included everything we needed, and the bedding was clean and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on highway clean great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms clean and fresh
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, wonderful service, amazing location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, free and safety parking, free Breakfast. I will live in next time. Good experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, place and extremely friendly would definitely recommend as a place to stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property! Very clean and well maintained. Plenty of room and comfortable bed and pillows. Nice chaise lounge to recline and stretch out your legs after a long day of travel. Nice to have a hot breakfast with eggs and breakfast sausage or bacon. Also enjoyed the Oikos yogurt.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

DMitra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room was nice and clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities
Pleasant staff, nice room and hot breakfast made the stay enjoyable.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice. Room was clean. Very close to event center and shares parking lot with both Dunkin Donuts and Starbucks.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and staff are very friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and spacious room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and quiet room.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Barbara

Didn’t have breakfast and parking felt safe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality...comfy beds...very clean!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

anu

Liked: Cleanliness, staff & service
Room was clean and staff was super nice. Convenient to downtown area.
Stayed 2 nights in Dec 2025