Holiday Inn Express & Suites Salem by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Salem by IHG

Free daily buffet breakfast
Room amenity
Exterior
Room amenity
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
991 Russell Dr, Salem, VA, 24153
  • Place, Roanoke College
    ‪3 min drive‬
  • Place, Salem Football Stadium
    ‪4 min drive‬
  • Place, Salem Civic Center
    ‪4 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(34 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Salem by IHG

Hotel in Salem with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Salem by IHG. During your stay, you'll be close to Salem Museum. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 5-minute drive from Salem Football Stadium and 5 minutes from Salem Museum
Holiday Inn Express & Suites Salem by IHG offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Holiday Inn Express & Suites Salem by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service
Our room was not as clean as it could have been. The walls were not very soundproof in that we could hear the TV loud and clear from our next door neighbor as well as all the footsteps from the people above us. The breakfast was fair. The front desk associate was friendly though and the beds were comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rheachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Ok.
Stayed 1 night in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay. Staff was friendly and attentive!
Stayed 2 nights in Sep 2025

10/10 Excellent

John B

Liked: Cleanliness, staff & service, property conditions & facilities
Always consistent
Stayed 1 night in Sep 2025

10/10 Excellent

Arnold J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip south 2025

Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
nice room
Stayed 3 nights in Aug 2025

8/10 Good

Clark-Everett

Stayed 1 night in Aug 2025

8/10 Good

Annette, West Orange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at front desk and very clean rooms. Breakfast could have had more options
Stayed 1 night in Aug 2025

6/10 Okay

Sara

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Very nice bathroom. However the check in was terrible. I was treated as if I wasn’t there. Waited over 15 minutes without a I will be right with you. Nothing. She never apologized or said a word for waiting with a reservation. Drive away
Stayed 1 night in Aug 2025

6/10 Okay

Annette, West Orange

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We asked when booking for 1 king bed in room and 2 queen beds in second room. We were given 2 rooms with queen beds and our request was not received or acknowledged
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two different ladies at the front desk were super nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

10/10 Excellent

Bryanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa, North canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property was very nice. I appreciated the cleanliness and the friendliness of the staff. Great job!
Stayed 1 night in Jul 2025

8/10 Good

Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent breakfast options. Was a great quick stop for a roadtrip. Beds are comfortable. Bathroom could use an update with mold found on multiple areas of the caulking around the tub/shower. Very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness
Check in staff was great. The room smelled very musty and damp. Set my and my wife’s allergies into high gear! The breakfast area was dirty and unattended with overflowing trash cans.
Stayed 1 night in Jul 2025