Holiday Inn Express & Suites Salem by IHG

2.5 star property

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Exterior
Combined shower/bathtub, free toiletries, towels
Room amenity
1 bedroom, premium bedding, in-room safe, desk
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
991 Russell Dr, Salem, VA, 24153
  • Roanoke College
    ‪4 min drive‬
  • Salem Civic Center
    ‪5 min drive‬
  • Valley View Mall
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪9 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds (Additional Living Area)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express & Suites Salem by IHG

Hotel in Salem with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Salem by IHG. During your stay, you'll be close to Salem Museum. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 5-minute drive from Salem Football Stadium and 14 minutes from Carilion Roanoke Memorial Hospital
Holiday Inn Express & Suites Salem by IHG offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Holiday Inn Express & Suites Salem by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

8/10 Good

Atlas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deadbolt didn’t engage on the room door, elevators were out of order for the two days I was there, and the bathroom door in the room (2 queen bed room) did not shut at all. Other than that the staff were polite and it was a clean room. I was happy enough. But the building needs some major maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness
Elevator was broken. No extra blankets or pillows for sofa bed. Didn’t have enough towels. Could smell cigarette smoke like someone was smoking in room close to ours. The room was clean and had good pillows
Stayed 2 nights in Mar 2025

6/10 Okay

Joseph, Towson

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible room, great views on the mountain sid

Everything was great and clean. They didn’t clean the room or bring new towels on day two. We may have had the dnd sign up, not sure. Didn’t matter. The front desk gave us more. Breakfast was great and it was pleasant to sit down stairs. I was in a wheelchair and or accessible room was comfortable and large. 2dbl and sofa room. Not a walk/roll in shower set up. It was a tub with a seat. Would have been better if taller. But that was my first shower since my wreck in October. This is a great place to stay. We will go back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tashae

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very pleasant
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2025

6/10 Okay

Ulric

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francine

Travelled with partner
Liked: Property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Feb 2025

6/10 Okay

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad directions on google maps to get to location, very noisy
Stayed 1 night in Feb 2025

6/10 Okay

Marshall

I tried to cancel my reservation, made it for the wrong month. I cannot rate my stay . I talked with a very nice lady who was working on canceling my reservation and making a reservation for March 14&15th instead. I have not heard from her .
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominique

Stayed 1 night in Feb 2025

8/10 Good

Frederick, Beverly Hills

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth the price but was inconvenient when it came to variety of places to dine.
Stayed 1 night in Feb 2025

10/10 Excellent

Clark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful gave info straight
Stayed 1 night in Feb 2025

8/10 Good

francine

Stayed 1 night in Jan 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, a awesome stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome rooms! Very clean & modern. Breakfast was amazing with many options. We will be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, comfortable, and clean

Wonderful, comfortable, and clean. Check in/check out was a breeze. Everything was perfect! We didn’t try the breakfast due to having to make it to a cheer competition but it smelled and looked delicious! Will definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look like a new hotel. About 15 min from some good pub food
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Holiday Inn we have ever stayed at.
Stayed 2 nights in Jan 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to I-81 after a long days drive. We're restaurants within 15 min drive. Too bad Burger King easy walk is closed for renovations.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025