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MainStay Suites Roanoke Airport

2.5 star property

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Photo gallery for MainStay Suites Roanoke Airport

Lobby
2 Queen Beds, Efficiency, Suite, Nonsmoking | Private kitchen
Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)
Lobby
Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪9 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (1st Floor)

7.6 out of 10
Good
(20 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Efficiency, Suite, Nonsmoking

2 Queen Beds, Efficiency, Suite, Nonsmoking

2 Queen Beds, Efficiency, Suite, Nonsmoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

MainStay Suites Roanoke Airport

Hotel with free parking, near Valley View Mall
This hotel features a business center, dry cleaning, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
MainStay Suites Roanoke Airport offers 77 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites Roanoke Airport. During your stay, you'll be within walking distance of Valley View Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Valley View Mall and 8 minutes from Berglund Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A roundtrip airport shuttle is free (available on request). A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly MainStay Suites Roanoke Airport. Free self parking is available.

Smoking is allowed in designated areas at this Roanoke hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 9:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

MainStay Suites Roanoke Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 562 reviews
Rating 8 - Good. 134 out of 562 reviews
Rating 6 - Okay. 47 out of 562 reviews
Rating 4 - Poor. 41 out of 562 reviews
Rating 2 - Terrible. 28 out of 562 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christophe

Stayed 4 nights in Oct 2025

2/10 Terrible

Elizabeth

I didn't make it to the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Oshell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before .Location is good staff was nice
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities
Staff person seemed annoyed to check us in, which wasn't exactly a great beginning to our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed

Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Stayed 1 night in Oct 2025

2/10 Terrible

Annette

Travelled with pets, Travelled with partner
Liked: Amenities
The property was ok and a decent value. My issue is with communication between the hotel and Expedia. I am not sure who is to blame but Expedia listed the pet fee as $25. When I checked in for 1 night, I was charged a pet fee of $52. When I questioned it, I was told there was nothing they could do about the discrepancy and that no management was available to speak to but that I could see them in the morning. In the morning, I was once again told that no management was available but that they would pass my concern on. We chose the property partly due to the advertised pet fee so am not happy and no one seems to care. I will not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

stuart

Liked: Cleanliness, property conditions & facilities
clean, friendly, rooms were nice
Stayed 3 nights in Oct 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service

Weekend Getaway

Full fridge and dishwasher. Stove top, mini coffee pot and 2 slice toaster. Only 1 fork.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the amenities in this facility. I will be coming back to stay again. Thanks for the kindness and the professionalism of the staff at the hotel. They were very warm and willing to assist/ answer all questions I had. What a blessing.
Stayed 1 night in Oct 2025

8/10 Good

eugen

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shop was very close and it has everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and property was clean. Comfortable and located well
Stayed 1 night in Oct 2025

10/10 Excellent

Gloria

Stayed 1 night in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, but WiFi didn’t work.
Stayed 1 night in Oct 2025

6/10 Okay

Melynda

There was a moldy coffee pouch in the coffee maker.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

eduardo

Travelled with family
Just ok for the price. It is clean an comfortable for a night stay
Stayed 1 night in Aug 2025

4/10 Poor

Kerryann

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Skip this property. There’s way too many other hotels in the area to even attempt this one. First of all the pet fee on Expedia is stating a $25. When I went to check in they told me it was 50 and there was nothing I could do about it. The room was shabby, the rug was torn and stained, the bathroom door was cracked and broken. And the whole room had an odd stale smell. There’s definitely better options.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bed was hard and room was very outdated and dingy.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not a bad place to stay!! Very convenient to lots of things offered around the Roanoke Valley
Stayed 4 nights in Jul 2025

4/10 Poor

Karen, Nanticoke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I understand they allow pets but it had a terrible pet odor
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

K

Stayed 4 nights in Jul 2025