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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Free continental breakfast
Lobby
Exterior
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Place, Tanglewood Mall
    ‪8 min walk‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪5 min drive‬
  • Place, Mill Mountain Star
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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Sleep Inn Tanglewood

About this property

Quality Inn Tanglewood

Hotel with free breakfast, in the vicinity of Carilion Roanoke Memorial Hospital
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Quality Inn Tanglewood, you're just a quick walk from Tanglewood Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the steakhouse
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Carilion Roanoke Memorial Hospital and 6 minutes from Science Museum of Western Virginia
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Tanglewood. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Roanoke hotel.

Guests are served free continental breakfast.
611 Steak House - Onsite steakhouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Tanglewood.

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 399 reviews
Rating 8 - Good. 131 out of 399 reviews
Rating 6 - Okay. 56 out of 399 reviews
Rating 4 - Poor. 47 out of 399 reviews
Rating 2 - Terrible. 48 out of 399 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Roman, Vencouver

Stayed 4 nights in Jul 2025

8/10 Good

G Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Amenities
I couldn’t get my IPad to work with the WiFi.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean. But cheap if you need it.

We just needed somewhere affordable to sleep and take a shower after a long day of being out in the heat and sun. As soon as we arrived to our room we could tell it had not been cleaned. There was chocolate (or we hope it was chocolate!) all over the tv remote. Someone else’s used soap was in the shower. One of the wash cloths was brown and dirty. And when we pulled back the blankets someone else’s hair was in them. I was not able to sleep due to feeling like everything was gross.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room was a little dirty. Bed was comfortable. Bath was older.
Stayed 2 nights in Jul 2025

4/10 Poor

Kathy

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel in a great location

It is a good hotel and if I am in the area I will definitely stay there again. Also there is a fantastic steak house right next door, two minute walk that is amazing
Stayed 2 nights in Jun 2025

6/10 Okay

BYRON

Travelled with family

Quality lacking.

I didn't get the room that I booked. There was blood stains on the sheets and ink stains on the comforter. The attendant was notified and she did change the sheets and comforter in a timely fashion. They gave us the bare minimum of towels and washcloths there was no hand soap in the bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Janelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lighting in the rooms was horrible, the couch was filthy
Stayed 2 nights in Jun 2025

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Would rather go camping...

Front desk "manager" lied and thought it would be proper to A) doublecharge me B) charge me a 100 deposit which was never returned and he refuses to speak with me about it. C) Tell me that the room I had reserved wasn't available and moved me to a smaller lower class room yet still charged me for my previous room (30 dollar difference). Overall I was stereotyped, overcharged, lied to on several occasions and ignored. I RECOMMEND NO ONE STAYS HERE FURTHERMORE IT SHOULD BE DESTROYED OR SOLD TO A GOOD OWNER. If i were capable of hiving this place negative stars I would. My lawyer is currently looking into this and I expect to go to court soon.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

They put the Q in Quality!

not a bad stay at all. felt safe, and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great staff
Stayed 1 night in Jun 2025

4/10 Poor

Ellen

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
When we first entered our room, it had an unpleasant odor. The lounge chair had stains on it and one of the legs was either loose or broken. The refrigerator was not very clean. The shower had mold in it. I was very disappointed in the condition of the room.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Stayed 2 nights in Mar 2025

4/10 Poor

Leslie

Stayed 2 nights in Jun 2025

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
About the only thing going for you is our bed was comfortable. The rug look and smelled dirty. We wouldn't even take our shoes off until we went to bed. The chairs in the room had stains on them. Holes in the curtains. The commode seat was ready to fall off. The shower had mold growing in it around the railing. The towels looked like they were not washed. If I had seen that before my shower I would have went with out. After reading the sign when they were going to charge if stuff was missing we took pictures of everything last night and this morning. The only thing missing was the alarm clock. We reported that
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Room was comfortable and spacious. Walk in shower was an added bonus. Also, the Great 611 Steakhouse next door is awesome!!! You don't have to leave the property for dinner!!
Stayed 2 nights in May 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ricky

Travelled with partner
Liked: Amenities
Nice site easy to take dog out for bathroom breaks !
Stayed 3 nights in May 2025

4/10 Poor

Cyprian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The condition of the room was severely deteriorated. The bathroom curtain, bathtub, and bathroom door were covered in mildew. The carpet was stained and had numerous holes.
Stayed 3 nights in May 2025

2/10 Terrible

Brian

Travelled with partner
I saw a cobweb . Toilet seat , shower head and sink faucet should be replaced . The sofa was dirty and should be replaced. It felt like a motel with room door goes directly outdoors. No hallway.
Stayed 1 night in May 2025

6/10 Okay

Rhoda, Jackson

Travelled with family
Liked: Staff & service
The bed was good. The AC worked. But the room was seriously under par, carpet scuffed through down to the flooring, the back of the bathroom door had mold, not just a little, about 1/4 of the whole thing.There was a chair in the corner that was completely raggedy with the stuffing underneath showing through. Maybe it was supposed to hold your suitcase because there was no foldout stand. The breakfast was reasonable. Hot options and lots of variety. When I go back through Roanoke, I will definitely look for something else.
Stayed 2 nights in May 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Substandard

I booked a room for three at Quality Inn Tanglewood. I arrive to check in do all the stuff needed for the room and when asked.how many people I said I booked the room for three he said no we only do for two and any more will be an extra charge of 15 dollars per person per night. I was a bit aggravated at that point considering how far I had drove. I said yeah well whatever paid the extra 30 dollars. Then I asked if I could get an extra key card he said yes for an additional 20 dollars I said no forget. Other than that everything else was great. Will I ever stay there again no would I recommend to anyone no, because most people have more than 2 people traveling with them.
Stayed 2 nights in May 2025