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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Premium bedding, individually furnished, desk, blackout curtains
Reception
Lobby
Free continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Place, Tanglewood Mall
    ‪11 min walk‬
  • Place, Berglund Center
    ‪9 min drive‬
  • Place, Valley View Mall
    ‪13 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Sleep Inn Tanglewood
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
4.0 out of 5, Very good, 1,005 reviews
The price is €69
includes taxes & fees
7 Jun - 8 Jun
Sleep Inn Tanglewood

About this property

Quality Inn Tanglewood

Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Quality Inn Tanglewood, you're just a quick walk from Tanglewood Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the steakhouse
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Carilion Roanoke Memorial Hospital and 6 minutes from Harrison Museum of African-American Culture
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Tanglewood. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Roanoke hotel.

Guests are served free continental breakfast.
611 Steak House - Onsite steakhouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Tanglewood.

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 136 out of 441 reviews
Rating 8 - Good. 140 out of 441 reviews
Rating 6 - Okay. 63 out of 441 reviews
Rating 4 - Poor. 52 out of 441 reviews
Rating 2 - Terrible. 50 out of 441 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
Nothing to note. No complaints.
Stayed 4 nights in Jan 2026

6/10 Okay

Nancy

Stayed 3 nights in Jan 2026

10/10 Excellent

David Aaron

Liked: Cleanliness, amenities
The room was a bit dated but the bed was comfortable and the amenities worked and the breakfast was very good. The staff was very accommodating and helpful. I left my watch and charger behind and the hotel contacted me to let me know. I would recommend this hotel to others and will likely consider staying there again in the future. The only negative was I could hear the people next door and they were being load.
Stayed 2 nights in Jan 2026

8/10 Good

brianna

Stayed 1 night in Jan 2026

4/10 Poor

Alexandria

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt neglected- the sheets had stains on them and it didn’t look like much time was spent cleaning the room (carpets had crumbs, bathroom had hair). I am a healthcare worker at a hospital near by and I was required to be at work. I love an hour away from my job and needed somewhere close by. I spoke with 2 separate individuals on the phone at the Hotel and asked both if their lot would be plowed and the road leading to the hotel would be plowed to ensure I could get to work. Both stated that their lot and the road were plowed. Needless to say- neither were. I had to floor it to get out of my parking spot and then slid all the way down the road in front of the hotel. Several people were stuck on the road when I tried coming back from work. I was there Sat-Tues and neither were touched that entire time. I also booked the hotel online for $220 total. There was no disclaimer about a refundable fee. The morning of check in I was charged $75 and then upon arriving for check in was told I owed the $220 plus a $100 refundable fee. I was charged almost $400 to stay. When asked why the $75 was charged the front desk stated it was due to there being so many rooms being booked and said it was refundable. When asked why the $75 couldn’t go towards the other $100 charge the front desk stated that it was already in the process of being refunded. When asked for a receipt they only provided the $220 room charge and claimed that they don’t do receipts for the refundable charges.
Stayed 3 nights in Jan 2026

4/10 Poor

LEAKINA

Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

10/10 Excellent

brianna

Stayed 1 night in Jan 2026

2/10 Terrible

Chelsea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was there a totle of 4 nights. On the third morning found bed bugs in the sheets. I notified the front office they switched our room and immediately put another guest in that room without checking it out or having an exterminator come in to spray. Would definitely not go back there.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints from me.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
I have no problem staying here. I have never had the breakfast so I cannot comment on that.
Stayed 2 nights in Jan 2026

10/10 Excellent

brianna

Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2026

10/10 Excellent

Janie

Stayed 1 night in Jan 2026

8/10 Good

Carol

Stayed 3 nights in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
We arrived at the room and I began working on my computer. My wife went in to shower and dress for bed. My wife came out a few minutes later and said the toilet seat was not attached to the commode. It was late and we were too tired to change rooms. I was careful when I seated myself. I took a pic and showed it to the desk clerk the next morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often for work and it works for me. No issues.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. As expected.
Stayed 2 nights in Dec 2025

4/10 Poor

ERICA

Stayed 2 nights in Dec 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Staff kept me waiting to check in while answering phone and attending to other things. Pretty frustrating. Temperaturoomset very high and
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had no issues at this place and I return on a regular basis as a travel nurse; I just need a bed and a shower. No complaints from me.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The staff was very accommodating and courteous. Would definitely recommend it to anyone.
Stayed 1 night in Dec 2025

6/10 Okay

molly

Disliked: Cleanliness
Mold in bathroom. Charge $10, if you take anything from breakfast to room.
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 14 nights in Aug 2025