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Aparthotel

The West End Flats

4.5 star property

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Photo gallery for The West End Flats

A rustic dining area with brick walls, wooden tables and chairs, and two TVs mounted on the walls.
A courtyard with a brick building, green lawn, wooden deck, and outdoor seating area.
A modern kitchen with dark wood cabinets, stainless steel appliances, and a granite countertop.
A modern kitchen with dark cabinets, stainless steel appliances, and a gray sofa.
A brick building with a sign reading "The West End Flats."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
515 8th St SW, Roanoke, VA, 24016
  • Place, Jefferson Center
    ‪6 min walk‬
  • Place, Virginia Museum of Transportation
    ‪11 min walk‬
  • Place, Center in the Square
    ‪19 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment

A bedroom with a bed, a TV mounted on the wall, a door, and a painting.

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

A modern living room with a gray sofa, a wooden coffee table, and a gray armchair. A large painting of a park is on the wall, and there is a kitchen with dark cabinets and stainless steel appliances.

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment

A modern kitchen with stainless steel appliances, a sofa, and a coffee table.

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The West End Flats

Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills, and a vending machine are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature memory foam mattresses. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The West End Flats, you're just a quick walk from Shaftman Performance Hall. Free WiFi in public areas, free self parking, and a bar are available. Built in 1906, this luxury aparthotel has 24 apartments on 2 floors. This property offers pet-friendly amenities like an off-leash area. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony/patio
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Relax with a drink at the brewpub
  • Services include a concierge, luggage storage, and a virtual front desk
  • Within a 10-minute walk of Shaftman Performance Hall and Jefferson Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
The West End Flats offers its guests barbecue grills, a vending machine, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury The West End Flats also features laundry facilities, express check-out, and discounted use of a nearby fitness facility. Self parking is free.

This 4.5-star Roanoke aparthotel is smoke free.

A Few Old Goats Brewing - Onsite brewpub. Open daily.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • A Few Old Goats Brewing

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 65-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Firepit
  • Fully-fenced
  • Furnished balcony/patio
  • Gas grill
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 50 per pet per night (maximum USD 100 per stay)
  • Service animals exempt from fees
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Restaurant dining guides
  • Vending machine
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 24 units
  • Bicycle parking
  • Bicycle storage
  • Built in 1906
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Some LED lighting used
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The West End Flats Roanoke
The West End Flats Aparthotel
The West End Flats Aparthotel Roanoke

The West End Flats Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 139 reviews
Rating 8 - Good. 22 out of 139 reviews
Rating 6 - Okay. 8 out of 139 reviews
Rating 4 - Poor. 2 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

9.4/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christine

Liked: Cleanliness, check-in, communication, listing accuracy
The accommodations were great and the location was close to everything!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms, plenty of amenities, great location, nice layout.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Markos

Liked: Cleanliness, check-in, communication, listing accuracy
Pretty convenient setup. Coffee maker was great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, check-in, communication, listing accuracy
The property is pet friendly, clean, laundry in room and quiet
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Safa

Liked: Cleanliness, check-in, communication, listing accuracy
Great service and answered all my questions
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room fully stocked bed and bath units
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, check-in, communication, listing accuracy
3rd stay. Has been excellent each time
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, check-in, communication, listing accuracy
Converted health department bldg. Very cool. Clean and good room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, quiet, roomy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, communication
Unbelievable room, location, and great communication. Will easily here, again .
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Madeline

Liked: Check-in, communication, listing accuracy
Was a bit grungy in appearance (the cement floors have an odd design that makes them look dirty even though they are clean) & a little hard to find the entrance to the building, but overall serviceable and convenient as a place to crash for a night, and if you needed somewhere to stay long term in the area I can see it being very possible to make the space comfortable.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Lisa

Liked: Check-in
This is a really interesting property. This was our first time in Roanoke. Just passing through for one night. Location and parking was good. It's pretty eclectic. A one bedroom apartment in a former government building. Kitchen was great, but it reminded us of a college apartment. Brewery located onsite was fun and it was a lovely day. Definitely not your average hotel. We cracked up at the really big screen TVs in the living and bedrooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, communication
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Annette

Liked: Cleanliness, amenities, communication
Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Taryn

Liked: Cleanliness, check-in, communication, listing accuracy
Location was great (love the brewery) and parking was easy and convenient. Check in was easy. Bed was low to the ground and pillows were in the flat side. Couldn't get the TV in the bedroom to connect (needed Roku login). Couch in livingroom was a little worn and when the air came on, it was very loud throughout the night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Room was exactly as described. Great location - fit my needs as needed
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Savanna

We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort, communication
Very nice and was very clean. !
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, room comfort, communication
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fredrick

Liked: Cleanliness, room comfort, communication
Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Taryn

Liked: Cleanliness, check-in, communication, listing accuracy
I did not know what to expect, but I was pleasantly surprised. The apartment was huge and fully stocked with everything I could think of. Everything was very clean, but definitely lived in. I was very comfortable and would definitely stay here again. Bonus was the Brewary at the end of the hallway. The bartender explained how the building was an old department of health building that was transformed into these apartments. Brilliant use of a building!
Stayed 1 night in Mar 2026