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Aparthotel

The West End Flats

4.5 star property

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Photo gallery for The West End Flats

Brewpub
Full-sized fridge, microwave, oven, stovetop
Deluxe Apartment | Living area
BBQ/picnic Area
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
515 8th St SW, Roanoke, VA, 24016
  • Place, Jefferson Center
    ‪6 min walk‬
  • Place, Virginia Museum of Transportation
    ‪11 min walk‬
  • Place, Center in the Square
    ‪19 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, memory-foam beds, individually decorated

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment | Living area

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment

Premium Apartment | Living area

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The West End Flats

Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills, and a vending machine are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature memory foam mattresses. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The West End Flats, you're just a quick walk from Shaftman Performance Hall. Free WiFi in public areas, free self parking, and a bar are available. Built in 1906, this luxury aparthotel has 24 apartments on 2 floors. This property offers pet-friendly amenities like an off-leash area. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony/patio
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Relax with a drink at the brewpub
  • Services include a concierge, luggage storage, and a virtual front desk
  • Just a 4-minute drive from Carilion Roanoke Memorial Hospital and 11 minutes from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
The West End Flats offers its guests barbecue grills, a vending machine, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury The West End Flats also features laundry facilities, express check-out, and discounted use of a nearby fitness facility. Self parking is free.

This 4.5-star Roanoke aparthotel is smoke free.

A Few Old Goats Brewing - Onsite brewpub.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • A Few Old Goats Brewing

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 65-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Firepit
  • Fully-fenced
  • Furnished balcony/patio
  • Gas grill
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 50 per pet per night (maximum USD 100 per stay)
  • Service animals exempt from fees
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Restaurant dining guides
  • Vending machine
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 24 units
  • Bicycle parking
  • Bicycle storage
  • Built in 1906
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Some LED lighting used
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The West End Flats Roanoke
The West End Flats Aparthotel
The West End Flats Aparthotel Roanoke

The West End Flats Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 69 reviews
Rating 8 - Good. 21 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

8.6/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, amenities, communication
Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Savanna

We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities, communication
Very nice stay for an affordable price. The host is very thoughtful and goes above and beyond for stay!
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Joseph

Disliked: Communication
Booked for a single night while on a business trip to Roanoke. Spent less than 2 hours in the room listening to the neighbors party and have
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean and spacious
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I thought the unit was nice however there were some cleanliness issues, staining/what looked like mold on the shower curtain, and the towels were really flimsy and kinda cheap. I feel like with a few updates it could be even nicer but it was a fine place for a few days. Definitely a good location and was quiet.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Francine

Liked: Cleanliness, room comfort
Very reasonable for such a comfortable room with full kitchen. But book early as an additional registration process is required.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Microbrewery on premises
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tricia

Liked: Communication
Disliked: Property conditions & facilities
Safe but we were in basement room. Dark. Had to take bedroom lamp into living room to see. Overhead light extra bright .
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Robert

Liked: Amenities, communication
Overall it was very reasonably priced. We just stayed on the first/ basement level. Our window was an egress.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Heather

Liked: Cleanliness, communication
Disliked: Amenities
The building hard to find. There is brewery signage. There were people kissing in the parking lot since the bar closed. Small parking lot not marked well. The inside looks as if all the furniture and “art” on the was came from a rummage sale. The couch was uncomfortable, the end tables were in horrible shape with large stains. The walls were all scuffed and missing paint. The washcloth in the bathroom looked as if had be dried over the towels. The shampoo, conditioner and body soap were all half empty random bottles. I did not take a shower. The tv were good albeit crooked. The bed was so low to the ground it was hard to get in and out of and I am a short female. It felt as if it was an abandoned door room. I do recommend this as a place to stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ravonda

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Stayed 1 night in May 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, communication
The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious
Stayed 1 night in Mar 2025
Verified

8/10 Good

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alan

Liked: Room comfort, communication

Spacious apartment but housekeeping needs work

The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, room comfort, communication
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

MARISA

Liked: Cleanliness, room comfort, communication
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jolanta

Stayed 1 night in Feb 2026
Verified

8/10 Good

Cory

Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heather

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandi

Stayed 1 night in Jan 2026
Verified

8/10 Good

Graciala

Stayed 12 nights in Dec 2025