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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)
Lobby
Outdoor pool
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Place, Royal Palace Theatre
    ‪1 min drive‬
  • Place, Lake Gaston
    ‪25 min drive‬
  • Place, Dunn Center for The Performing Arts
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Red Roof Inn Roanoke Rapids
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,000 reviews
The price is €62
includes taxes & fees
1 Jan - 2 Jan 2026
Red Roof Inn Roanoke Rapids

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotel in Roanoke Rapids with free breakfast and a fitness center
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Roanoke Rapids I-95. During your stay, you'll be within walking distance of Royal Palace Theatre. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include an off-leash area and litter boxes.
  • Free breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests speak favorably about the value of their stay and the clean accommodations
  • Just a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area and litter boxes
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Roanoke Rapids I-95. Free self parking is available.
Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

Reviews

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

7.0

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 308 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel at a Great Price

Stayed 1 night in Sep 2025

10/10 Excellent

Trina

Stayed 1 night in Jun 2025

4/10 Poor

Bethany

Disliked: Property conditions & facilities, room comfort

Conditions

There were no issues with the check in. The condition of the hotel itself needs improvements. The pool is drained out. Bathroom door does not shut. Floor has a crack. A drawer that keeps opening
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Stayed 1 night in Sep 2025

2/10 Terrible

DEBRA, PLEASANT VALLEY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and run down, and if I wasn’t with my husband, I would have not felt safe at all. I would not suggest this hotel for anyone.
Stayed 1 night in Sep 2025

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty shower. No hot water in morning. Faucet knob feel off
Stayed 1 night in Sep 2025

2/10 Terrible

Meagan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN

SO ITS MIDNIGHT, , after driving 7HRS from NJ with my younger sister and 7mo old, we were looking forward to a nice clean place to lay our heads. Well that was not what we experienced. 1st at check in we asked if a 1st floor room was available, bc of my baby. we were told absolutely no rooms on the 1st floor. Ok fine, we loaded all of our stuff on a luggage caddy and proceeded to the room. When we got to the room, it was filthy! Garbage everywhere!! Dirty bed sheets on the floor, Horrendous!! So downstairs baby and I go. We see a night manger at counter and I’m appalled. I convey my discomfort and unhappiness, He gives us a room on the 1ST FLOOR. Ok , fine, after we told ABSOLUTELY Not.. we open the door, at first it looked ok, but then we take a closer look… and realize that this was not a properly cleaned room. The floors were filthy, turned my white socks black, had to throw them out. We did not even shower bc the tub walls and spicket were covered in grime and mildew. Thank go we brought our own blankets, we slept in top of the sheets not under, wanted to be extra cautious. Needles to say we will never stay here or any establishments affiliated with this company ever again. I’ve been in the hospitality business for more than 20 years, this is undoubtedly UNACCEPTABLE. And that’s a shame bc this morning all the employees were very friendly, but what good is that if they can’t clean the rooms properly and ensure a safe and clean environment for your customers?
Stayed 1 night in Sep 2025

8/10 Good

Kerry A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a quick over nighter going to and coming back from a long road trip. Easy check in, plenty of close, free parking.
Stayed 1 night in Jul 2025

8/10 Good

David, Duxbury

Business traveller
Liked: Cleanliness, staff & service
Great Value. Older hotel limited options but worth the money for a quick stop over. Very convenient off rte 95.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our poor review has no reflection on the friendly staff that checked us in it is based on the very unpleasant smell of mold that was strongly present in our room. We were there to attend a local event so the location was good but because of the odor in the room we left early without attending the complimentary breakfast. We normally would always had breakfast and take a swim but the pool water was green. The room was dated but neat and specious.
Stayed 1 night in Aug 2025

8/10 Good

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Wardell

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What was so liked: the beds was really nice. Also the staff members, cleaning crew was curtis and nice. But the entrance door to my room could use oil and maybe a new door. The fridge was a mess and the shower could used some comet for a better cleaning. And you towels was a bit hard, not fluffy but the bath was. And I kept getting lock out of my room and had to walk from my door all the way back to the front desk. But other than that, I will stay there again when I visit North Carolina again. Hopefully a better room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Aug 2025

8/10 Good

Tempie

Stayed 1 night in Aug 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Leona

Disliked: Cleanliness, property conditions & facilities

Do not stay at this hotel!

The lobby smelled like smoke/Marijuana. The elevator and public areas were dirty. My room smelled like mildew/mold. I don't think they cleaned the toilet - it was dirty and the seat was up when I arrived. I arrived around 11pm and couldn't wait to leave. I left at 7am and skipped breakfast - didn't trust it given the condition of the rest of the building. Avoid staying here! Highly disappointed since it's part of the Best Western chain and have stayed at Best Westerns elsewhere without issues.
Stayed 1 night in Aug 2025

4/10 Poor

Chad

Travelled with family
Disliked: Amenities
When we went to our room, people were already in the room sleeping. No apologies from the desk, given a new room. New room had AC barely working, killed three bugs on the ceiling, stains and falling paint and shower dripping all evening.
Stayed 1 night in Aug 2025

4/10 Poor

Jaime

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with group
The pool was closed. We were not advised of this until we went to use it. Bathroom tiles were uneven. Room was stale smelling. Silver fish and daddy long legs in room.
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Cathy

Travelled with group
Stayed 1 night in Aug 2025

8/10 Good

Shruti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient stay right off 95
Stayed 1 night in Aug 2025

4/10 Poor

Pat

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025