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Best Western The Inn At Rochester Airport

2.5 star property

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Fitness facility
Reception
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western The Inn At Rochester Airport

This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western The Inn At Rochester Airport. During your stay, you'll be close to University of Rochester. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Amenities include a 24-hour business center, a computer, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from University of Rochester and 7 minutes from Strong
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Bob

Stayed 2 nights in Dec 2025

6/10 Okay

Ty

Stayed 1 night in Dec 2025

8/10 Good

Aymeric

Stayed 2 nights in Nov 2025

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came into town late at night without reservation, after walking out of the lobby of other 2 star hotel due to cleanliness, we arrived at BW and decided to stay the night. It's an older hotel and shows It's age, but the way is maintained it makes up for it. From the room, through lobby all the way through the breakfast area everything shines! Even waffle maker was clean and caked up batter free. The staff was courteous and very pleasant. I will be back.
5 stars!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jolinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great experience, room was clean and bed was roomy and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. Room was clean but lacked Kleenexes and , body wash. Settle was right on time, helpful with bags, friendly with passengers.
Stayed 1 night in Dec 2025

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

Barbara, Trumansburg

Disliked: Staff & service, property conditions & facilities
No soap, lotion or tissues in bathroom.
Stayed 1 night in Dec 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable. Lobby was not inviting or did not feel clean. Front staff was
Stayed 2 nights in Dec 2025

10/10 Excellent

JoAnne

Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
Clean rooms friendly service!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Yes great front desk service
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We were flying out early so we drove to the airport and there was no parking so we went back to the hotel and they were extremely accommodating, we got a parking spot there(quite a bit cheaper)and got us right back to the airport with plenty of time! Great people!!
Right across the street from the airport
Stayed 1 night in Nov 2025

10/10 Excellent

John, DALLAS

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

6/10 Okay

Trevor

No
Stayed 2 nights in Dec 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and not as pictured. The doors were flimsy and the locks were subpar.
Stayed 1 night in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly people nice atmosphere
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks tired and old outside of the front lobby. Nothing terrible, but nothing really nice. An ok place to sleep the night before a morning flight. Shuttle was on time and convenient.
Stayed 1 night in Nov 2025

8/10 Good

Rose

Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Neidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and polite.
Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smoothly. Check in guy very nice and helpful.
Stayed 1 night in Nov 2025

4/10 Poor

Jim

Disliked: Amenities, property conditions & facilities
The room phone was not functioning. No smoke detector in room. Hotel smelled like smoke. Vomit in parking lot, disgusting! Staff was very polite and kind. Bed was comfortable
Stayed 1 night in Nov 2025