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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite (2 Queen Beds and 1 Sofa Bed )
Coffee service
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 142 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Stayed 2 nights in Sep 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyndi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating . Nice rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

2/10 Terrible

Hugh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place was run down and dirty. The toilet had cracks and the bathroom door had water damage. The pull out mattress was covered in stains of various colors. At midnight, we were woken by 2 people fighting outside our door for a half hour before they moved it outside. The air conditioning did not work. The mini fridge was missing a foot and under that sat on a rotted out board so you couldn't open the fridge without it falling out of it's spot.
Stayed 1 night in Sep 2025

10/10 Excellent

Muna

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2025

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired property
Stayed 2 nights in Sep 2025

2/10 Terrible

Onica, Rochester

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night time noise was insane. I had blood stains on my covers.
Stayed 2 nights in Sep 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
Pulling up to the hotel I knew immediately I made a mistake reserving a room there. First off, the huge potholes, and grounds were unkept. Most of the hotel windows tint was worn off, (definitely need replacing,) very run down appearance. I travel alone therefore my instincts told me to cancel, which I did while sitting in the parking lot @ 4:30. I spoke to a young man @ the desk who was understanding and told me Expedia would have to refund my money because I booked through them, (you.) I’m being told the hotel won’t refund. Highly disappointed. The place looks shady. I canceled only an hour after check in time, it’s highly unlikely they have a call list waiting to get in. Disgusted.
Stayed 2 nights in Sep 2025

6/10 Okay

Rogarline

Travelled with family, Business traveller
Limited dining
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tayard

Stayed 2 nights in Sep 2025

4/10 Poor

SRIKANTH

Disliked: Staff & service, property conditions & facilities
During my recent stay booked via Expedia, I was charged a $50 refundable deposit at check-in — a charge that was not disclosed on the Expedia listing. At check-in, the staff assured me that the deposit would be refunded at check-out, but upon departure, I was informed that the refund would take up to 10 days, which was not communicated earlier. This lack of transparency and inconsistent information is disappointing and misleading. I kindly request that Expedia ensure such charges are clearly disclosed during booking, and I would appreciate confirmation that my refund is being processed.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Marie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family, Business traveller
The property was fairly maintained.
Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fine for a quick stay

Overall it was fine. Bed was comfortable and the room was clean. Front desk service was not all that great and the breakfast was cold and things were empty even though there was still 30 min left until the end. And apparently they charge you to park your car in their lot. Not like you really have a choice.
Stayed 2 nights in Aug 2025

8/10 Good

William

Travelled with family
This property definitely needs face lift. Probably will be looking elsewhere next trip
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities, room comfort

Good enough

Check in was easy, no issues. There was nothing that stood out as bad or good. Room met our needs for the evening. Hotel could use some upgrading, bed comfort was below expectation. Thank you for a quick, quiet stay. We are planning to return to the area in October, however will more than likely be choosing a different hotel.
Stayed 1 night in Aug 2025