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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Suite (2 Queen Beds and 1 Sofa Bed )
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Rochester Marketplace Inn
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.9 out of 5, Good, 1,001 reviews
The price is €66
includes taxes & fees
6 Feb - 7 Feb
Best Western Rochester Marketplace Inn

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 291 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 157 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only thing strange was that the room card holder was sticky. Otherwise, great stay.
Stayed 1 night in Oct 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was accommodating clean and friendly service. There were only a few things that I was disappointed about. 1.) I was charged a parking fee the day after I checked out this was not told to me and I felt it to be rediculous for the amount of money paid for one night to be charged a parking fee in the hotel parking lot. 2.) the pool was not heated it was too cold. Other than that I had no issues check in was pretty easy and fast.
Stayed 1 night in Oct 2025

10/10 Excellent

roberto

Stayed 1 night in Oct 2025

8/10 Good

Samantha

Stayed 1 night in Oct 2025

4/10 Poor

Shazia

Travelled with family, Business traveller
Liked: Cleanliness
It is very outdated hotel but it is clean. Rooms are spacious but furniture and carpet are old. There was a pesticide or chemical smell in the elevator and the corridor when we arrived. Beds were also average.
Stayed 1 night in Oct 2025

8/10 Good

michael

Stayed 1 night in Oct 2025

8/10 Good

Tawny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a place to sleep with breakfast close to RIT
Stayed 2 nights in Oct 2025

2/10 Terrible

Jaime

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Terrible chairs in breakfast room. Plastic peeled off 99%
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was average...always out of fruit but waffles were nice Room was spacious and clean. All staff that we encountered were very pleasant. Parking was easy but watch out for potholes.Pool was nice but cold
Stayed 3 nights in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family stayed two nights and even entertained our grandson, who is local, in our suite. We were so pleasantly impressed with the care, cleanliness, and intent to please!
Stayed 2 nights in Oct 2025

8/10 Good

Josh

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 2 nights in Oct 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice for the price
Stayed 1 night in Oct 2025

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and clean room.

The staff here is always so wonderful and accommodating. Anything I need they get it for me. And my room is absolutely perfect. I try to get the same wheelchair accessible room.Every time I come.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise Lee

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dnejeowb
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean but the latch on the door had been broken off. Also appears the door was broken before
Stayed 2 nights in Oct 2025

6/10 Okay

Lance, Manchester

Travelled with family and small children
Disliked: Cleanliness
Varied. Internet was spotty at best.
Stayed 6 nights in Oct 2025

6/10 Okay

Kirsten

Liked: Staff & service
Disliked: Cleanliness
Street lights out in parking lot.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We have stayed here many years, last year there was no hot water in our room, told 3 people with nothing done and no one really seemed to care. Then we were double billed for both rooms, took several tries to get that resolved. Thought I'd give them another try because of years before everything was good. This year we checked in dropped our stuff in the room and immediately left to meet friends came back at midnight exhausted and pulled the extremely wrinkled comforter and sheet back only to find hairs and fuzzies in the bed. Went to the bathroom and found a used towel hanging on the back of the door. UGH Too tired to contact front desk at that time....should have because slept terrible thinking things were crawling on me.
Stayed 1 night in Oct 2025

8/10 Good

Kartik

Stayed 2 nights in Oct 2025

8/10 Good

Genie

Travelled with family and small children
Liked: Staff & service, amenities
The price was a little more than I would like to pay for the conditions of the place. It was pretty run down. But we needed a room that fit 5 people and wanted a pool. It was perfect for that. The bedding was clean and the staff were friendly. The breakfast was ok, could have had more options, there wasn’t much that I liked. But I’m picky. The kids liked the waffle maker. The pool was nice, well taken care of and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, room comfort
Need more options
Stayed 1 night in Oct 2025

2/10 Terrible

Hailey

Stayed 1 night in Oct 2025

8/10 Good

KARUNASINGAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025