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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Guests enter through a covered walkway to the hotel's symmetrical facade with evenly spaced windows.
Enjoy a delicious breakfast spread with a variety of options, a coffee machine, and chilled beverages.
Cozy retreat with a neatly made bed, wooden headboard, and bedside lamp.
Relax in the spacious lobby with a cozy seating area, fireplace, and flat-screen TV.
Relax in our inviting lobby with a comfortable seating area, fireplace, and reception desk.

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Parking included
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3.9 out of 5, Good, (1001)
The price is €119
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includes taxes & fees
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About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 141 out of 1002 reviews
Rating 2 - Terrible. 148 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

JAMILE

Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Bad Practice!

I should charge you a fee to answer this. You charged me a fee to park. That is ridiculous! I’ve never experienced a suburban hotel doing that! You need to rethink this policy!
Stayed 1 night in Apr 2025

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast was great. Very nice staff. Would recommend double queen room suite
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Franchelis

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Kelle

Stayed 2 nights in Apr 2025

8/10 Good

eloisa

Stayed 1 night in Apr 2025

2/10 Terrible

Jacquish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be updated
Stayed 2 nights in Apr 2025

6/10 Okay

Daphne

Travelled with family

Decent Condition

The hotel is in decent condition - while I did notice some wear and tear (spider webs in corners on the ceiling, chip paint, etc.) the bathroom and bedding was clean. This was a quick - need a place to rest - type of visit so it served my purpose.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arianna

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay was great, there was no room service so to short staff but that was ok. Staff could have been a little more friendly at the front desk. Mindy the housekeeper was great.
Stayed 2 nights in Apr 2025

8/10 Good

Carmen, Torrance

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, included breakfast, close to shopping area
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Stayed 1 night in Apr 2025

4/10 Poor

Tanya

Travelled with family
Disliked: Property conditions & facilities, room comfort

Run down

The condition of this hotel is deplorable. The walls are banged up, the carpets are stained, there is mold surrounding the wind I frame in the room, the chairs in the dining area are all peeling, the room smells like someone used to smoke there.
Stayed 2 nights in Apr 2025

8/10 Good

carolyn

The pillows are lumpy and the sheets feel like they’re made of plastic.The place is pretty much what you would expect for a property of this type.
Stayed 1 night in Mar 2025

4/10 Poor

Hwachin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Stayed 1 night in Mar 2025

6/10 Okay

Asrat

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Nilusa

Stayed 1 night in Mar 2025

4/10 Poor

Theresa

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was a mess. Broken windows, dirty, musty, dirty bathrooms. The inside and outside was falling apart. I would never stay here again or recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
Erik was an excellent front desk host. The place was located where we needed it to be. The beds were comfy.
Stayed 2 nights in Mar 2025

4/10 Poor

ANDREW

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor ownership! Potholes in driveway, floors in all areas of hotel were dirty, no soap in community restroom, no towels were in the room asked for towels at 9 pm was told they were still drying. Needed to use the sleeper sofa because we have kids. It was stained and gross!
Stayed 1 night in Mar 2025