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Hampton Inn & Suites Rochester Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Hypo-allergenic bedding, in-room safe, blackout curtains
Exterior
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(47 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Rochester Downtown

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hampton Inn & Suites Rochester Downtown gets high marks from our customers. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 6 minutes by foot from Strong and a 2-minute drive from Blue Cross Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Art Deco Rochester hotel.

Guests are served free buffet breakfast daily.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 528 out of 661 reviews
Rating 8 - Good. 91 out of 661 reviews
Rating 6 - Okay. 29 out of 661 reviews
Rating 4 - Poor. 7 out of 661 reviews
Rating 2 - Terrible. 6 out of 661 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

santina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, close to downtown, amazing food.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, great location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, amenities
Clean rooms, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and we appreciated the shuttle to the airport.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities
The staff was very courteous and the room was spotless!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Zarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool for little kiddos. Perfect location for visiting the Strong Museum. Very enjoyable breakfast spread. Staff was incredibly friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
Great service and room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff...room very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a one night stay for the museum next door, pool deck wasn't as clean as it could have been but other than that everything was very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean, amazing staff, great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with my reservation or stay. Staff helpful, room clean, restaurant convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Amazing buffet breakfast, rooms were clean, easy parking. Pool was clean and nice! Easy access to The Strong Museum, 1 minute walk across the street.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Everything was perfect!
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Location to strong museum
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel staff, nice and clean rooms, breakfast was great. Very close to Strong museum, will come back again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nofa

Liked: Cleanliness, amenities, property conditions & facilities
We love staying here! We went to the strong museum and it was conveniently nearby (walking distance). Breakfast is very good and it is very family friendly! We have stayed before, and I would stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, we loved the area, and Tanner at the desk was excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice property. Friendly Staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Room was super clean, spacious and updated. Staff was very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jean-Patrick

Liked: Cleanliness, staff & service, amenities
Good room very quiet
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was great. Breakfast acceptable
Stayed 2 nights in Feb 2026