Hampton Inn & Suites Rochester Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Lobby
Indoor pool
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(44 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

1 King-1 Bunk Bed W/2 Twins Microw/Fridge

  • Sleeps 4

Studio With 1 King Bed-Hearing Accessible And Sofa Bed

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Studio With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Suite With 1 King Bed, Microwave, Fridge And Wet Bar

  • Sleeps 2

King Room With Microwave And Fridge

  • Sleeps 2

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About this property

Hampton Inn & Suites Rochester Downtown

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hampton Inn & Suites Rochester Downtown gets high marks from our customers. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 6 minutes by foot from Strong and a 5-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Art Deco Rochester hotel.

Guests are served free buffet breakfast daily.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 510 out of 636 reviews
Rating 8 - Good. 86 out of 636 reviews
Rating 6 - Okay. 28 out of 636 reviews
Rating 4 - Poor. 7 out of 636 reviews
Rating 2 - Terrible. 5 out of 636 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Stayed 2 nights in Jan 2026

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, great gym, good pool. Breakfast is kind of gross.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cyril

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice property. Friendly Staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service
Spotless beyond belief
Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Kenrick, Brooklyn

Great staff. The concierge was awesome. Loved her friendly and welcoming personality.
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Travelled with family
Clean. And helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yunyi

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Carly

Stayed 2 nights in Jan 2026

10/10 Excellent

Fulton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff...room very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Bernard

Stayed 1 night in Jan 2026

10/10 Excellent

Jean-Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room very quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Nofa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love staying here! We went to the strong museum and it was conveniently nearby (walking distance). Breakfast is very good and it is very family friendly! We have stayed before, and I would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

michele

Stayed 1 night in Dec 2025

8/10 Good

Ayad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The services and the staff and the cleanness are excellent. However the swimming pool is just 4ft deep good for kids only.
Stayed 2 nights in Dec 2025

10/10 Excellent

ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The hotel was cery modern, updated, clean and well maintained Their pool has wonderful accessibility for all bodies who like to swim (a built in ramp that my toddler enjoyed splashing on). The water was a little cold in the pool, but we *did* go swimming in december 😆 we visited the strong museum for my toddler's bday but at the end of the weekend, she said swimming in the pool was her favorite part of her wbole birthday!!! Thanks for helping her have the best day ever! ❤️ breakfast was really busy, so guests should get there ealy for the s'mores waffles!! 😀 shout out to the breakfast staff and the guys shoveling the snow every night during our stay! Thanks for doing such a good job!
Stayed 2 nights in Dec 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was super clean, spacious and updated. Staff was very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, we loved the area, and Tanner at the desk was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Welcoming friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Randi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back.
Stayed 2 nights in Dec 2025