Hampton Inn & Suites Rochester Downtown

2.5 star property

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Enjoy meals in a spacious outdoor dining area with round tables, a communal table, and a sectional sofa.
Creator video
Relax in our inviting lobby, featuring a seating area with a sofa and chairs, a small table, and a vase of flowers.
Relax in our spacious lobby with a vibrant mural, comfortable seating, and a view of the street outside.
Welcome to our hotel, featuring a contemporary design with a flat roof and large windows.

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    ‪5 min walk‬
  • Eastman School of Music
    ‪8 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Rochester Downtown

Art Deco hotel with free breakfast and airport shuttle service
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hampton Inn & Suites Rochester Downtown gets high marks from our customers. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 4-minute walk from Strong and a 5-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Art Deco Rochester hotel.

Guests are served free buffet breakfast daily.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 357 out of 441 reviews
Rating 8 - Good. 62 out of 441 reviews
Rating 6 - Okay. 14 out of 441 reviews
Rating 4 - Poor. 6 out of 441 reviews
Rating 2 - Terrible. 2 out of 441 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean and safe. Walking distance to Strong is what we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sheng, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Very clean rooms. Only guests with room keys can access the elevators. Breakfast was included with some options for hot food. Parking lot was small but a parking garage is across the street from the entrance. Would definitely stay here again!
Stayed 1 night in Apr 2025

8/10 Good

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Nice staff and cute hotel
Stayed 1 night in Mar 2025

6/10 Okay

Xue, Mississauga

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

kenneth james

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel right in the heart of downtown Rochester
Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and super close to the strong museum! The only downside is that the parking lot is fairly small. But there were additional parking at the strong museum (and free if hotel guest)
Stayed 3 nights in Mar 2025

8/10 Good

Teanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

I loved the hotel and room overall. The only thing is the juice served during breakfast could be a better quality; it was not good.
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Stayed 1 night in Mar 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I might return to Rochester just for the hotel!

The hotel location was perfect, just a 6-8 min walk from the venue I went to. This is easily the nicest Hampton Inn I have stayed in. My room was a corner room on the second floor that had an outdoor area with table and chairs. It would have been a great place to hang out with friend if the temperatures were at least 30 deg warmer. The room was very large and modern. Also, this is the only Hampton I have stayed in that offered a free shuttle to and from the airport. It is also the first one to have a pool, sit down restaurant, and bar. Another unique feature was the room and restaurant areas had numerous plugs and usb ports to charge a device or laptop. I might return to Rochester just for the hotel experience.
Video tour of the room
Coffee area
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our second year staying at this property did not disappoint! Family friendly, great breakfast buffet, perfect pool for little kids, proximity to the Museum of Play can’t be beat - if you’re staying in Rochester with kids, this is the only hotel I’d recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Alexey

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and property was excellent!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel! Great Quality Breakfast! Welcoming and kind Staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

8/10 Good

deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gerard, Rochester

Everything
Stayed 1 night in Mar 2025