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Holiday Inn Express Rochester - Greece by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester - Greece by IHG

Front of property
Room amenity
Suite, 1 King Bed, Non Smoking
Free daily on-the-go breakfast
In-room safe, individually furnished, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1635 W Ridge Road, Rochester, NY, 14615
  • Place, Highland Hospital of Rochester
    ‪16 min walk‬
  • Place, Mall at Greece Ridge
    ‪18 min walk‬
  • Place, Hermes by Praxiteles
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Rochester - Greece by IHG

Hotel in Rochester with free breakfast and a fitness center
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Rochester - Greece by IHG offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Rochester - Greece by IHG. During your stay, you'll be within walking distance of Mall at Greece Ridge. Free WiFi in public areas, free self parking, and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Strong and 11 minutes from University of Rochester
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Rochester - Greece by IHG. Self parking is free.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Greece
Holiday Inn Express Greece Hotel
Holiday Inn Express Greece Hotel Rochester
Holiday Inn Express Rochester
Holiday Inn Express Rochester Greece
Rochester Holiday Inn Express
Holiday Inn Express Rochester - Greece Hotel Rochester
Holiday Inn Express Rochester Greece Hotel

Holiday Inn Express Rochester - Greece by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Octavia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay:) very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!
Stayed 1 night in Oct 2025

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The housekeeping staff were loud and rude yelling outside of guest room as soon as they got on shift in the morning. They proceeded to bang on the doors, yelling housekeeping to get in. Also, if you do not remove your do not disturb sign on the door before 9 AM your room does not get cleaned the managers on staff as well as the general manager did not accommodate complaints and they basically negated the complaints I had to clean my own room and go down and get towel so I would be able to shower in the morning as the phone in the room did not work corporate officers were less than helpful as well. They wanted to give me points on a future stay I will never stay at a Holiday Inn property again after this this is the abridged version as I did not want to go on and on.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Oct 2025

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The customer service was horrible. We called ahead to advise of a late check in and we were assured someone would be there. We knocked, called etc.. for 20 mins until a guest staying there let us in. The staff member then came to the front desk and when we told him how long we had been there - he acted like he couldn't care less. He said - we turn the ringer off in the back office because its loud. We had been travelling all day and were exhausted and it was almost midnight when we arrived. Simple customer service training could have helped in this scenario - but there was no recognition at all that this was bad customer service, let alone unsafe to be locked out of a hotel close to midnight. When we finally got to the room - that itself was a disappointment. But definitely not something to complain about if we weren't already upset. The tub had multiple hairs all over it. The bathroom was so small that you can barely fit on the toilet. The fan in the bathroom felt like we were listening to a plane taking off. The window drafty and let in loads of street noise. The door has lots of space underneath so there is constant light coming in from the hallway. There was literally nothing nice at all about this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Gloria

Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Elysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, clean, good breakfast options. Absolutely no water pressure, and water would turn freezing after 3 minutes in the shower.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shameka

Stayed 1 night in Oct 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spur of the moment

Nice room Comfortable bed Dove products Good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Flora I

Stayed 1 night in Aug 2025

10/10 Excellent

Helen Anastasia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly brewed coffee is really appreciated. The only thing thing about the room is that there isn’t much counter space to put your toiletries but otherwise, good stay.
Stayed 2 nights in Oct 2025

8/10 Good

Jaideep

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay for short days
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelo

Stayed 1 night in Sep 2025

10/10 Excellent

Steven, KENNETT SQUARE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As per normal, Holiday Inn delivered exactly what I needed, clean, convenient and fresh coffee early in the morning.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but reserve online and dont do in person at the desk
Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service
We had a suite. The pull out sofa mattress is beat. Springs poking through it. Sometimes we need a room for 3. Everyone should be comfortable sleeping. The help said it was new. It wasn’t. The room was clean. Parking is easy. Breakfast ok. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mat

Yes
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Staff-5 Star; Parking - Good, -on site no hassle; Breakfast had good options. Cons: People (not just guests) smoking in front of building. Beds- they were hard as a rock and uncomfortable. The chairs were softer. Pillows were deflated. Overall score 7 out of 10 because of the cons.
Stayed 3 nights in Sep 2025