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Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

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Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Terrace/patio
Terrace/patio
Studio, 2 Queen Beds, Accessible, Bathtub | Living area
Premier Studio, 1 King Bed, Non Smoking | Private kitchen
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • University of Rochester
    ‪5 min drive‬
  • Strong Memorial Hospital
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing) | Bathroom

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Living area

Studio, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Living area

Suite, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Rochester/Henrietta

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1010)
The price is €146
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Hampton Inn & Suites Rochester/Henrietta

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Rochester Henrietta, NY. During your stay, you'll be within walking distance of Monroe Community College. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Strong Memorial Hospital and 7 minutes from University of Rochester
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Home2 Suites by Hilton Rochester Henrietta, NY offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Rochester Henrietta, NY. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Rochester hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyshawn

Stayed 1 night in Apr 2025

10/10 Excellent

Tyshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything the front desk lady was so winded and beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Kelley, McGraw

Stayed 1 night in Apr 2025

10/10 Excellent

Kelley, McGraw

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Home2 suites is perfect is you are looking to stay more than a couple days
Stayed 3 nights in Apr 2025

2/10 Terrible

Chiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Stacey

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t swim here

Poorly maintained hotel. First room wreaked of dog pee, had a sticky entry and there were no rooms matching the one we booked to replace it. Nothing offered to appease the difference in space. Then the only night we could swim, the pool was green, cloudy and had no chlorine in it. We brought test strips to make sure it was safe for our son to swim (who was getting treatments at Strong that week) and there was no chlorine showing at all in the pool. Front desk only offered a 5 minute drive down to a holiday inn, which really was not practical at all given the circumstances. They offered no other solution and kept the pool open. Then I sent in an official written complaint later that evening and they offered the night off. The pool condition did not change at all during our stay, which is scary. The room was comfortable, but the bathroom was not very clean and there were gross stains on the couch. Lots of hairs in corners of the shower and floors. Not major, but also every night I went to make tea, the hot water was luke warm and the girl at the desk had to get me a cup. Same girl each night, so maybe there is a connection. It served its purpose for us having a full sized fridge and means to cook, but I would look at a different hotel next time.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Guests often had their trash and dirty towels thrown in the hallways. Could hear my neighbors TV and when they would drop their toilet seats
Stayed 12 nights in Apr 2025

10/10 Excellent

Dr. Lynn, Malone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible, great price, easy parking, great breakfast, friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmalay

Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Charles

Business traveller
Disliked: Staff & service

Thieves hotels.com and home2

Took my money so did hotels.com im do e using this company
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with partner, Travelled with group
The room was very large, spacious, and clean. The staff was very friendly and accommodating. Would recommend
Stayed 1 night in Apr 2025

6/10 Okay

Angela, Rahway

Property is a bit old and dated. Average.
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Mar 2025

8/10 Good

Patti Jean, Longwood

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, convenient location. This is my go-to hotel stay when in the Rochester area.
Stayed 2 nights in Mar 2025

6/10 Okay

Dianna

Travelled with family
Liked: Cleanliness, room comfort
Rooms were a good size. Shower handle in the restroom fell off and needs repair. The bathroom door lock also did not work and needs repair. Loud group staying in the same hallway interrupted sleep all night long continuing through until 6:30am
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Asya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, good condition, for the price
Stayed 1 night in Mar 2025

2/10 Terrible

Aaron, Marysville

Travelled with family
Disliked: Property conditions & facilities
Called front desk multiple times about the noisy neighbors. The walls are paper thin. They started with night club music at 9pm and its still going at 3am with loud conversation, laughing and music. Called front desk again and asked them to find them a conference room for their all night meeting.

4/10 Poor

Wanda

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Paula

Travelled with family and small children, Travelled with group
We had 4 rooms and 2 of our rooms had leftover guest clothing in the drawers. Carpeted area was not cleaned properly. Overall it was a decent stay but we would not return. Breakfast was cold and eggs obviously old.
Stayed 2 nights in Mar 2025