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Homewood Suites Rochester Henrietta

3.0 star property

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Photo gallery for Homewood Suites Rochester Henrietta

Free daily on-the-go breakfast
Courtyard
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Reception
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2095 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Bedroom Suite, Two King Beds, Non-Smoking

8.2 out of 10
Very good
(12 reviews)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

7.8 out of 10
Good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

1 King Mobility Accessible Bathtub Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Two-Bedroom Suite

  • Sleeps 6

Suite With 2 Queen Beds And Bathtub-Mobility Accessible-Non Smoking

  • Sleeps 6

Mobility Access Two Bedroom Two King Suite with Roll in Shower

  • Sleeps 6

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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includes taxes & fees
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Home2 Suites by Hilton Rochester Henrietta, NY

About this property

Homewood Suites Rochester Henrietta

Hotel with free breakfast, near Fair and Expo Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Refrigerators and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Homewood Suites Rochester Henrietta gets high marks from our customers. During your stay, you'll be within walking distance of Fair and Expo Center. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Fair and Expo Center and a few minutes from Monroe Community College
  • Cats and dogs welcome for a fee
Homewood Suites Rochester Henrietta offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Homewood Suites Rochester Henrietta also features barbecue grills, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 449 out of 904 reviews
Rating 8 - Good. 233 out of 904 reviews
Rating 6 - Okay. 115 out of 904 reviews
Rating 4 - Poor. 54 out of 904 reviews
Rating 2 - Terrible. 53 out of 904 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

A good facility. Floors and surfaces in the room could be cleaner. Pans were unusable, very scratched teflon, should be thrown out. Staff was helpful and friendly. Breakfast was good. Wish they would not charge for parking, it's a "money grab".
Stayed 3 nights in Sep 2025

10/10 Excellent

Tiffany, danvers

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
They need to fix room 307!!! Sinks that pool up.... entry door with broken seal so the hall light is shinning in the room and we had to cover it with towels... the furnace is so loud... it wakes us up (but the blessing is that it worked!)... front counter staff very nice
Poor running/drain
Door seal need replaced.... durning the night it's like the sun shining thru it
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

TAMI, LANDENBERG

Travelled with family
Disliked: Staff & service, amenities
Rude staff. Broken lights in bathroom. No one would change my room or fix the lighting.
Stayed 2 nights in Sep 2025

4/10 Poor

Vicki

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I gave 5 stars on all the questions asked. However, when we checked in, we were told they have implemented an $8 parking fee. Come on!! In Henrietta, NY?? A few to park your car when you paid a good price for a room for one night?? Not happy. Got in room. Fridge had no ice. Went to front desk and she took me into the kitchen and gave me ice. She said I should activate ice maker in fridge. That older fridge did not have an ice maker! Received a text from hotel asking how our stay was going. Expressed my feelings about parking fee and no ice maker. Said I was going to complain about the extra fee to corporate. I plan to. We were happy that they waived the parking fee because of my trouble getting ice. Also, do they give the less desirable rooms to people who book through Expedia???? I tend to think so. We will not be staying at this hotel again (we stay there while visiting family in Rochester). We have stayed many times and have always had a good experience. It saddens me because we love this suite hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

JOHN, Upland

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great
Stayed 1 night in Sep 2025

4/10 Poor

Reyna

Travelled with family
Disliked: Cleanliness

Not the best

Not the best experience: when we arrived our room wasn’t ready until 2 hours past check in, then there was a party above us where kids jumping from bed to bed until 4 am even with call to front desk x3 , and a call to police - when police arrived my husband had just witnessed an abduction so they were busy with that. So the entitled lady above us, throwing a kid ages about 8-10ish birthday party continued to allow them to keep jumping on the beds, running around and making even more noise because the front desk had told them it was quiet time 3x. My husband even went up to speak with them about quiet hours and the mother - if you can call her that started to fight with my husband saying she can do what she wants because she bought the hotel room for the night - mind you we had the room booked for three nights and this was the last night and we had to get up and travel early in the morning 10 hours. The grounds are nice, the room was decent for 4 of us and 2 dogs. We did complain and got some money back but definitely won’t be going back
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Brian, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lauray

Liked: Cleanliness, staff & service
How refreshing to actually be greeted by someone who’s happy to have you there! Super friendly staff. Easy check-in. My room was probably one of the cleanest hotel rooms I’ve ever stayed in.
Stayed 2 nights in May 2025

2/10 Terrible

LaWanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are dirty

Room was filthy when we arrived and was told by staff that no one could come clean room until next day because house keeping was gone for the night. This hotel has almost 100 rooms and they only had one person on staff from 6pm until 8am the next day I had to protest because they tried to charge me a $75 per fee even though my dog was only at the hotel for 10 minutes. I dropped my dog off to relatives as soon as I arrived. Rooms are not kept up like they should be. Our refrigerator was full of food from the previous guess and our bed sheets were never changed from the last guest
Stayed 2 nights in Aug 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was tacky to charge for parking, but you must have had a reason..
Stayed 2 nights in Aug 2025

10/10 Excellent

Alda

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Alexandra

Stayed 1 night in Aug 2025

8/10 Good

Mary Sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here quite often, staff is great, location is great, close to RIT. Most of the time we've been completely satisfied with room, this past stay we encountered some issues, AC was noisy and not working all the time, ceiling fan was louder than normal and a few burnt out lights, definitely out of character for this hotel. We will continue to stay here, and definitely recommend, but definitely need some repairs and maintenance.
Stayed 3 nights in Aug 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness

We have like this place, BUT

We like this hotel it’s comfortable we always get the one bedroom king suite because we always have a teenager with us. We can sleep in the living room area. We love having the kitchen. It’s nice and it’s comfortable enough, but it could probably use an update in terms of furniture and paint. we continue to be annoyed by a $250 incidental freeze on our card. We understand it’s company policy but it’s a lot and it would prohibit people whose finances are less secure from staying there. You’ll be pricing people out soon. Additionally, this time we were told there was an eight dollar parking fee. I think that’s appalling. I think that is nickel and diming your guests. We’ve already stayed there a few times we could potentially stay there two more times over the next year and another four or five times after that in the next two years, but we don’t like the parking fee in the incidental charge is offensive so we may have to look elsewhere. This time the check in person a woman was not welcoming and was just sort of offputting. I think she thought she was being polite and business like but it wasn’t welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lee J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great service
Stayed 3 nights in Aug 2025

8/10 Good

Margaret

Stayed 1 night in Aug 2025

10/10 Excellent

Leonardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria was excellent as the system was done and she was very diligent
Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homewood Suites was roomy, clean and had everything anyone would need for a comfortable stay. It’s was 5-10 minute drive to colleges, supermarkets restaurants and stores.I would definitely stay again!
Stayed 5 nights in Aug 2025

6/10 Okay

Verdane

Travelled with family and small children
Liked: Staff & service
Overall, the property was presentable and satisfied our lodging needs. Our room had not been vacuumed in some time, as under the bed was dirty/dusty. The manager on duty the afternoon/evening we checked in didn't seem to be very friendly. However, when we checked out the next day, the attendant at the desk was a lovely young woman who greeted us, while multitasking other desk duties. Overall, the facilities were satisfactory.
Stayed 1 night in Aug 2025