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Spark by Hilton Rochester University Area

3.0 star property

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Photo gallery for Spark by Hilton Rochester University Area

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Free daily continental breakfast
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
797 E. Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪1 min walk‬
  • Place, Tim Hortons Iceplex
    ‪16 min walk‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

55-inch plasma TV with cable channels, TV, Netflix

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Comfort Suites Rochester Henrietta University Area
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.4 out of 5, 1,003 reviews
The price is €65
includes taxes & fees
28 Dec - 29 Dec
Comfort Suites Rochester Henrietta University Area

About this property

Spark by Hilton Rochester University Area

Hotel in Rochester with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour front desk, a computer station, and a library are onsite. Housekeeping is available on request.
Spark by Hilton Rochester University Area offers 89 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Spark by Hilton Rochester University Area. During your stay, you're just a quick walk from Monroe Community College. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a computer, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Just a 5-minute drive from University of Rochester and 8 minutes from Strong
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a library, and a vending machine are also featured at the business-friendly Spark by Hilton Rochester University Area. Free self parking is available.

This 3-star Rochester hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 60 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY
Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Rochester Inn Suites
Spark by Hilton Rochester University Area Hotel
Spark by Hilton Rochester University Area Rochester
Spark by Hilton Rochester University Area Hotel Rochester
Country Inn Suites by Radisson Rochester University Area NY

Spark by Hilton Rochester University Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeanette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was smelly with a musty odor. Not crazy about the bathroom set-up, but as we were only staying for 2 nights, it was ok. The manager was excellent, but check-out was not. Waited 10 minutes for someone to come to the front desk, and they never showed up.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tijani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Marya

Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we were on the top floor & there are cell phone towers on the roof.
Stayed 1 night in Aug 2025

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Le

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 nights. It is near to RIT. Many dinning options around it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Emily at the front desk was pleasant and helpful
Stayed 1 night in Aug 2025

6/10 Okay

Rosaline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just very average for a Hilton property not worth the price
Stayed 1 night in Aug 2025

8/10 Good

Miosotis

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Felt very good
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Emalyn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Smell in the washroom and the bedsheets or pillows smells like sweat!!
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie Hui Ching, Chanhassen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in very slow..almost an hr. Staff tried to compe sate by late check out but manager refuse to honor.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were great and friendly. The room wasn't the cleanest but adequate for a one night stay. The beds and room were fine, but the bathroom could have been cleaner. The breakfast was lacking. Many places I have stayed have a hot breakfast, but this one was a true continental breakfast with pastries, fruit, juice, and cereal. This was the most expensive hotel we stayed at in our trip, but it was arguably the worst. I have certainly stayed in worse places, but I felt the quality should have been higher given the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Spark is very basic, good as a cheap way to stay a single night with the family on a budget. Everything was clean and well kept. My only complaints are the breakfast was maybe a little too basic with limited space in that area, and we got a suite but it did not have its own microwave.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service

Skip this place

Upon arrival hotel appeared tired next to a closed old Fridays in parking lot. The line for check in was 6 deep with one poor woman working desk and phones. After 45 mins and of looking at a tired and dated lobby we gave up and walked out having never gotten checked in
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast provisions.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
Room wasnt the cleanest
Stayed 3 nights in Jul 2025

6/10 Okay

Arman

Travelled with group

Ok

It was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Rebeca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed at this hotel after a 10-hour drive from North Carolina, hoping to get some much-needed rest. Unfortunately, around 5 a.m., the fire alarm went off unexpectedly. It was loud and disruptive, and no one from the hotel staff followed up—no call, no explanation, and no one checked in to see if everything was okay. My husband and I were startled and couldn’t get back to sleep, so we ended up getting dressed and leaving early. It was a disappointing end to what we hoped would be a restful stay.
Stayed 1 night in Jul 2025