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SureStay Hotel by Best Western Rockdale

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Rockdale

Standard Room, 2 Queen Beds, Accessible, Non Smoking
BBQ/picnic Area
Business centre
Coffee shop
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
381 North U.S. Highway 77, Rockdale, TX, 76567
  • Place, Rockdale International and Great Northern Railroad Depot and Museum
    ‪3 min drive‬
  • Place, Kay Theatre
    ‪3 min drive‬
  • Place, Apache Pass River Theatre
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a flat-screen TV, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, TV, and a window.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Rockdale

This hotel features a restaurant, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
SureStay Hotel by Best Western Rockdale offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at SureStay Hotel by Best Western Rockdale, you'll be close to Kay Theatre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Take a swim in the outdoor
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes mini golf
  • Just a 3-minute drive from Rockdale International and Great Northern Railroad Depot and Museum and a few minutes from Kay Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Rockdale. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Rockdale hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
SureStay Hotel by Best Western Rockdale has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during April, May, and June:
  • Business center
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Rockdale
Americas Best Value Inn Rockdale
Americas Best Value Rockdale
Americas Best Value Inn Rockdale Motel
Surestay By Rockdale Rockdale
Americas Best Value Inn Rockdale
SureStay Hotel by Best Western Rockdale Hotel
SureStay Hotel by Best Western Rockdale Rockdale
SureStay Hotel by Best Western Rockdale Hotel Rockdale

SureStay Hotel by Best Western Rockdale Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 262 reviews
Rating 8 - Good. 78 out of 262 reviews
Rating 6 - Okay. 45 out of 262 reviews
Rating 4 - Poor. 24 out of 262 reviews
Rating 2 - Terrible. 23 out of 262 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and the surroundings were quiet.Most of the time
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bonita

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2024
Verified

8/10 Good

candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice loby and rooms, adequate breakfast.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No problems. Will stay again if im in the area
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jimmy

Very nice place.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lynn

Very clean and quiet
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!

We came upon this place on a quick decision weekend trip and it turned out better than we expected. Everything and everyone was delightful! Clean, comfortable room, yummy breakfast and no issues.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good one!

Staff was friendly, room was clean, area was nice and quiet! They were so welcoming! Highly Recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tiajuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The check-in was easy and the attendants were very nice and helpful. The room was comfortable and clean.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quite. The staff was great.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean quiet offered the standard amenities. Staff at desk friendly.
Stayed 1 night in Mar 2025
Verified

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The process was easy and the staff was friendly.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything was good.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful, and fast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Property conditions & facilities

Comfortable

Room was clean and bed comfortable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and nice room. The highway traffic was loud, but not didn’t prevent sleep.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
This was not a fancy hotel, but the room was clean, the complex was quiet, the staff was friendly and the bed/pillows were comfortable. I’d definitely recommend it!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mauverdyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overnight stay. Room small but efficiently arranged, even had a full length mirror also oversized room frig, micro. Small area by office with good selection for continental breakfast plus cereal, waffle maker, toaster, juice. Would definitely stay here again.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will use this property again in the future.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

Very relaxing and quiet and moyesha is the best!!!!
Stayed 1 night in Jul 2022
Verified

8/10 Good

Zurulian

Liked: Cleanliness, staff & service, property conditions & facilities
No problems, staff was friendly and funny. No problems checking in or out.
Stayed 1 night in Jul 2024