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Mercure Rockhampton

4.0 star property

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Photo gallery for Mercure Rockhampton

Restaurant
A hotel room with two beds, a dining table with chairs, a TV mounted on the wall, and large windows offering a city view.
Outdoor pool, pool loungers
Business centre
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
86 Victoria Parade, Rockhampton, QLD, 4700
  • Place, Pilbeam Theatre
    ‪3 min walk‬
  • Place, Rockhampton Art Gallery
    ‪3 min walk‬
  • Place, Nissan Navara Arena
    ‪3 min drive‬
  • Airport, Rockhampton, QLD (ROK)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

River View

River View

8.0 out of 10
Very good
(19 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior detail
Empire Apartment Hotel
Rockhampton City
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 863 reviews
The price is €149
includes taxes & fees
24 May - 25 May
Empire Apartment Hotel

About this property

Mercure Rockhampton

Along with an outdoor pool, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Rockhampton offers 74 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Rockhampton, you're just a quick walk from Pilbeam Theatre. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from Pilbeam Theatre and Rockhampton Art Gallery
Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Mercure Rockhampton also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Rockhampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge

Travelodge Hotel Rockhampton

Travelodge Rockhampton

Rockhampton Travel Lodge

Travel Lodge Rockhampton

Travelodge Rockhampton Hotel Rockhampton

Travelodge Rockhampton Hotel

Mercure Rockhampton Hotel

Travelodge Hotel Rockhampton

Mercure Rockhampton Rockhampton

Mercure Rockhampton Hotel Rockhampton

Mercure Rockhampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Rachel

Stayed 1 night in Jan 2026

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Nov 2025

8/10 Good

Ty. T

Travelled with family
Liked: Cleanliness, staff & service
Didn't stay for breakfast. But one elevator was a bit rough
Stayed 1 night in Jan 2026

10/10 Excellent

Laurelle

Liked: Cleanliness, staff & service
Nice and clean room.
Stayed 1 night in Jan 2026

8/10 Good

Mohammed Hafizul

Stayed 3 nights in Jan 2026

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
Clean but getting dated
Stayed 1 night in Dec 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities
Very clean. Great amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Brandie

Stayed 1 night in Oct 2025

4/10 Poor

Fiona

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is very dated and needs a good refurbishment. Shower had mould. Fittings leaking hot water Aircon system old and not working properly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

4/10 Poor

Nigel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room provided limited facilities .There was an open wardrobe with no door so the safe ,ironing board and broom were just inside the door and visible .The hand basin in room 206 was very badly cracked .There was only two glasses ,unmatched and very small .There were no other plates ,no wine glasses and no water bottles supplied .These were available it turns out provided one went to reception to collect .There were water bottles available ,but only to platinum and member guests .having booked through Expedia our membership was deemed void . There were no instructions available for the Airconditioner which on arrival was set to 15d and the only way to improve things was to turn it off .We have stayed in many ACCOR hotels but this was the worst by quite a margin
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerzy

Stayed 1 night in Aug 2025

8/10 Good

Kierin

Travelled with family
Liked: Cleanliness, staff & service

Convenient and good breakfast

Clean room but it showing age in parts. Breakfast was very good and convenient
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and staff were all amazing
Stayed 1 night in Aug 2025

8/10 Good

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to river and restaurants. Fairly basic accommodation but ok.
Stayed 1 night in Aug 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

4/10 Poor

scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the roof of the room which has been atrempted to be painted over. Taps leaked constantly all night and nild in the bath tubs.
Stayed 1 night in Aug 2025

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
No plates or cutlery provided. The property is dated but clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jul 2025

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Marc Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Grayson

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms and hotel clean and comfortable enough, just very old and the place needs a massive refurb. Great central position and nice comfy bed. Good for a stopover in Rocky.
Stayed 2 nights in Jun 2025