First and foremost. I had called to inform the Guest House we would arrive at 20h30 on the Italo train from Milan and they already told me I would have to pay Euro 30,00 for the late check-in. If I arrived after 24h00 they would charge Euro 50,00. We ended up arriving at 22h40 because there was a problem with the train from Milan to Rome. I phoned Marcello to inform him and he even spoke in Italian to the passenger next to me who was prepared to explain the problem to him. Marcello also told me we had to pay Euro 9,00 per person for cleaning. I refused to pay because I booked through Expedia and these expenses were NOT communicated to me. EXPEDIA you DID NOT INFORM ME OF THESE OTHER EXPENSES, the late check-in of Euro 30,00 and Euro 9,00 per person for cleaning. I refused to pay and showed him the email from Expedia which said nothing about these extra expense. I told them I would address the matter with you. If for any reason, you have deducted the Euro 30,00 and Euro 9,00 for cleaning I will take it up with you. On the morning of 8 August we left the beds unkempt to check if they would clean and make the beds. NO, when we returned to the place at the end of the day, the place was as we left it in the morning. I need someone from expedia to address this matter with me so that I am not perceived as the bad person here but if you have proof of having informed me of theses expenses please send it to me because I could not find it. There is NO TV in the guest house.