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Hotel Raffaello, Sure Hotel Collection by Best Western

3.0 star property
VIP Access

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Photo gallery for Hotel Raffaello, Sure Hotel Collection by Best Western

Food and drink
Lobby
Superior Room, 1 King Bed, Non Smoking, Terrace
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Urbana 3/5, Rome, RM, 184
  • Colosseum
    ‪13 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Spanish Steps
    ‪19 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Comfort Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Comfort Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Terrace

Superior Room, 1 King Bed, Non Smoking, Terrace

Superior Room, 1 King Bed, Non Smoking, Terrace

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(46 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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Bar (on property)

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  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1580)
The price is €262
for 1 room
includes taxes & fees
13 Jul - 14 Jul
Best Western Plus Hotel Universo

About this property

Hotel Raffaello, Sure Hotel Collection by Best Western

Hotel with a rooftop terrace, a short walk to Via Nazionale
Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Hotel Raffaello, Sure Hotel Collection by Best Western offers 41 accommodations with minibars and safes. A pillow menu is available. 21-inch LCD televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Raffaello, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Via Nazionale. Enjoy features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the breakfast and the local sightseeing
  • Within a 15-minute walk of Roman Forum and Via Nazionale
  • Dogs welcome for a fee
Hotel Raffaello, Sure Hotel Collection by Best Western offers its guests a rooftop terrace, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. Hotel Raffaello, Sure Hotel Collection by Best Western also features laundry facilities, dry cleaning/laundry services, and limo service.

This 3-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 31 per day)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Nearby parking fee: EUR 31 per day (262 ft away)
  • Pet fee: EUR 30 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1QBZA52YG

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Raffaello
Hotel Raffaello Rome
Raffaello Hotel
Raffaello Rome
Hotel Raffaello Rome
Raffaello Rome
Hotel Hotel Raffaello Rome
Rome Hotel Raffaello Hotel
Hotel Hotel Raffaello
Raffaello
Hotel Raffaello
Raffaello, Sure Collection By
Hotel Raffaello, Sure Hotel Collection by Best Western Rome
Hotel Raffaello, Sure Hotel Collection by Best Western Hotel

Hotel Raffaello, Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, just 15 min walk to Rome Termini train station, 10-30 min walk to Trevi Fountain, Palazzo Romano and The Pantheon. During this walk you will find a lot of Restaurants and shops. Couple of groceries stores nearby. No metro in the vicinity but at Termini station. At our second stay we received a room upgrade, wonderful room, big, pritty and spacious. A little expensive but recommended hotel. Thanks Expedia for the Champagne and Proseco bottles, great!
Stayed 1 night in Mar 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Colosseum and Rome Termini station. The staff was nice. We had a short stay, one night, so I cannot speak about all the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena propiedad. Excelente ubicación, se puede ir caminando a pocos minutos al coliseo y otros lugares emblemáticos.
Stayed 2 nights in Mar 2025

2/10 Terrible

Suneet

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location was good. staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5

Our room was decorated with rose petals for our anniversary which was lovely. The staff were great. The hotel was located around 10-15 minutes from the colosseum but the Trevi fountain was about 25 minute walk. There is a metro stop not far away but we didn’t use it. Relatively good location. The only reason why I gave 4 stars in one category was because the double bed was actually two singles pushed together - which was just annoying.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ayman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rome. Definitely recommend it.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Location is great. Room was nice and we were able to check in early. It was odd when paying the tax at checkout that we were asked to tip the staff. A first for me actually.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and loved my stay. Will be back in April!
Stayed 1 night in Feb 2025

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk never returned my credit card. I waited in lobby for 20 minutes for a cab during that time my card was never returned. it was early in the morning so maybe we both weren’t thinking straight but i’m not the one working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was always clean. The staff were amazing and the breakfast delicious. Definitely, I recommend the Hotel!
Stayed 4 nights in Jan 2025

8/10 Good

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very central to most tourist sites. Apart from one guy at the desk who greeted us the first night but never saw again, everybody was very kind and helpful. The room was clean. There were windows in the room but no safety and we had kids and the room was really high up so we couldn’t really open them. But it was a nice hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 4 stars - very friendly staff and good service
Stayed 5 nights in Dec 2024

8/10 Good

Syed, Atlanta

Stayed 1 night in Dec 2024

6/10 Okay

Nestor A

Pillows are like rocks
Stayed 1 night in Dec 2024

8/10 Good

Maria

Stayed 4 nights in Dec 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service ever!
Stayed 5 nights in Dec 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for your dollar

This hotel was well located with only a short walk to all the sites except the Vatican. The Vatican was a 60 minutes walk. Everything else was around 15 minutes away. Room was clean and comfortable. Only complaint is no A/C. We stayed in winter so it was not an issue.
Stayed 9 nights in Dec 2024

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that I wanted to visit in the area was an easy walk and Termini was close. Good breakfast and helpful staff.
Stayed 5 nights in Dec 2024

2/10 Terrible

Jeremy

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Great location! Staff were warm and kind. Room was spacious and the bed was comfortable. Only con was that you could hear the running water from the neighbours room. Would recommend for a 3 star hotel at a good value.
Stayed 5 nights in Dec 2024

2/10 Terrible

Jeremy

Stayed 1 night in Dec 2024