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Palazzo Medusa

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Photo gallery for Palazzo Medusa

A nighttime view of a narrow street with buildings on either side, a potted plant with flowers, and two wine glasses on a ledge.
A hotel lobby with a checkered floor, two armchairs, a small table with a potted plant, and a sign on the wall.
A building with a balcony covered in purple flowers, a statue, and a sign that reads "Caffetteria."
A modern bedroom with a large bed, bedside lamps, a desk, and a television.
A compact kitchen with dark cabinetry, a built-in microwave, and a coffee machine. There is a small dining area with a round table and chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Vicolo Sugarelli 23, Rome, RM, 00186
  • Place, Piazza Navona
    ‪5 min walk‬
  • Place, Campo de' Fiori
    ‪6 min walk‬
  • Place, Pantheon
    ‪10 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Single Room

A hotel room with a bed, a mirror, a nightstand, a lamp, and a vase with flowers.

Classic Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(21 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern bedroom with a large bed, bedside lamps, a desk, and a television.

Deluxe Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Palazzo Medusa

Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Palazzo Medusa. During your stay, you're just a quick walk from Campo de' Fiori. Enjoy features like free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Piazza Navona and Pantheon
  • Airport pick-up shuttle service available for a fee
As a guest of Palazzo Medusa, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Palazzo Medusa also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4-star Rome guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 10 are not allowed at this adults-only property. All guests 10 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Palazzo Medusa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091B4J8R5PCSH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo Medusa House Rome
Palazzo Medusa House
Palazzo Medusa Rome
Palazzo Medusa Guesthouse Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 343 reviews
Rating 8 - Good. 62 out of 343 reviews
Rating 6 - Okay. 14 out of 343 reviews
Rating 4 - Poor. 6 out of 343 reviews
Rating 2 - Terrible. 6 out of 343 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff, dated property but clean and just what we needed for a reasonable price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, great staff
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and proximity to major sites.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to the Vatican and Campo di Fiori.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a really good location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to all of the major landmarks in the area. Room had everything we needed, staff was friendly and accomodating.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and staff was nice enough to store luggage to allow for exploring.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the communication, before and during our stay. The location is perfect, if you’re a walker everything is reachable from here. The room was clean, comfortable and perfect for sleeping. Will stay again when I’m back in Rome.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and made us feel at home!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, clean property, and helpful staff. Would have loved a coffee maker but took advantage of the cafe down on the corner.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. As a single female traveller I felt safe and welcome. The staff were wonderful, it was easy to find, comfortable, and in a great neighborhood.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff and a great room for exactly what I needed in a great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Such a cute place! Loved our stay there, only problem was that we didn't spend enough time there! Kind and responsive staff, fantastic location, and charming rooms.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. Matthew was very helpful. Easy check-in and checkout. Area was centrally located to all the sites. We walked to restaurants. Bar Cafe right outside our door. Perfect for a quick snack. Rooms are clean with all the amenities. Thank you Palazzo Madusa
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service
Staff was courteous. Lovely room. Great location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Nilesh

Liked: Staff & service, amenities
Great location for local attractions. Unpleasant smell during the whole stay. I had to keep the windows open and the bathroom exhaust on the whole time to be bearable. Rest was great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and helpful staff, spotless room - I highly recommend!!!
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except no slippers provided
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very curtious and helpful, including finging our way around town!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and enjoyed being in the heart of Rome. We walked the Vatican in about 15 minutes. Room was typically small, but very clean. Gal who checked us in was helpful and suggested a good area to go for supper.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, terrific staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Very good location, it is close to tourist attractions and good restaurants. The staff was very friendly and helpful. The room was cleaned every day. Highly recommended! We will be back!
Stayed 4 nights in Feb 2026