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Palazzo Medusa

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Exterior
Interior entrance
Interior
Deluxe Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

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Vicolo Sugarelli 23, Rome, RM, 00186
  • Place, Castel Sant'Angelo
    ‪5 min walk‬
  • Place, Piazza Navona
    ‪7 min walk‬
  • Place, Pantheon
    ‪10 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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  • Air-conditioning
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About this property

Palazzo Medusa

Guesthouse in Rome, 9-minute walk to Piazza Navona
Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Palazzo Medusa. During your stay, you're just a quick walk from Campo de' Fiori. Enjoy features like free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazza Navona and Pantheon
  • Airport pick-up shuttle service available for a fee
As a guest of Palazzo Medusa, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Palazzo Medusa also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4-star Rome guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - noon
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Palazzo Medusa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - noon.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091B4J8R5PCSH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo Medusa House Rome
Palazzo Medusa House
Palazzo Medusa Rome
Palazzo Medusa Guesthouse Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 292 reviews
Rating 8 - Good. 50 out of 292 reviews
Rating 6 - Okay. 10 out of 292 reviews
Rating 4 - Poor. 4 out of 292 reviews
Rating 2 - Terrible. 6 out of 292 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Spotless room, 20 for high ceiling, spectacularly located
Stayed 1 night in Oct 2025

10/10 Excellent

Bella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super stay, excellent host! Many thanks!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Nubia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything in this hotel was perfect. The staff was always nice and they have really good communication.
Stayed 7 nights in Oct 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, terrific staff.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent for seeing all the sights around the center of Rome. It was a 10 minute walk to the Vatican and 20 minutes to the Forum area. There are numerous restaurants within 5 to 10 minutes. The rooms and bathrooms are a bit basic but of good size. The bed was comfortable. The facility is not staffed all day, so you are pretty much on your own. The streets are very noisy all night, but if you close the windows and turn on the AC you won’t hear much. I didn’t give the hotel 5 stars because for me that is reserved for exceptional facilities, but I would stay here again if I returned.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marlene

Stayed 3 nights in Sep 2025

8/10 Good

Amy

Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 4 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Beth-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to see Roma. The staff were very friendly and helpful when needed. Clean room, nice view, quiet area that is adjacent to everything you want to see. Easily get around Roma from here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location on a quiet street within easy walking distance of great bars, restaurants and places to visit. Clean rooms with great decor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ianina Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property and location. Attentive personnel. Spacious and super clean. Thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week at Palazzo Medusa. The room was very clean, and staff especially Valentina, were very helpful with prompt responses to our needs. The hotel is centrally located to many local attractions, and we were able to walk to most places easily.
Stayed 6 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Palazzo Medusa is very nice and accommodating. Our solo night stay was very comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Had a 1 night stay. Room was nice and comfortable. The lady that seems to be in charge was nice and welcoming. She text my friend who also had a room and kept in contact about an arrival time and helped us with directions on getting to the hotel. Very nice place and nice lady to help out
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was a great place centrally located - we were able to walk everywhere. The room was nice. Our only complaint was the lack of a coffee maker. Only instant coffee with a kettle was provided.
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities
The front desk was so incredibly helpful. Before the trip she answered all my questions and helped to arrange transport from the airport and then to the port for our cruise. I was very thankful for the help leading up to our trip particularly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint. Comfortable rooms, friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean property, quiet, great ac, newly renovated in a secure building and walking distance everywhere. The property manager is available 8:30 until noon and is able to answer all questions in English. Wonderful stay. Thank you
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I’m a solo traveler and it was a great room for 1 person and it was in walking distance to a lot of places. I would totally recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great - nice and close to everything. The staff communication was friendly and helpful, making check in and check out simple and easy.
Stayed 5 nights in Jul 2025