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Palazzo Medusa

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Premium bedding, minibar, in-room safe, individually decorated
Exterior
Interior entrance
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Vicolo Sugarelli 23, Rome, RM, 00186
  • Place, Castel Sant'Angelo
    ‪5 min walk‬
  • Place, Piazza Navona
    ‪7 min walk‬
  • Place, Pantheon
    ‪10 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪38 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Palazzo Medusa

Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Palazzo Medusa. During your stay, you're just a quick walk from Campo de' Fiori. Enjoy features like free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Piazza Navona and Pantheon
  • Airport pick-up shuttle service available for a fee
As a guest of Palazzo Medusa, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Palazzo Medusa also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4-star Rome guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:30 AM - 5:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 10 are not allowed at this adults-only property. All guests 10 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Palazzo Medusa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091B4J8R5PCSH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo Medusa House Rome

Palazzo Medusa House

Palazzo Medusa Rome

Palazzo Medusa Guesthouse Rome

Palazzo Medusa Guesthouse

Palazzo Medusa Rome

Palazzo Medusa Guesthouse

Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 239 out of 321 reviews
Rating 8 - Good. 57 out of 321 reviews
Rating 6 - Okay. 13 out of 321 reviews
Rating 4 - Poor. 6 out of 321 reviews
Rating 2 - Terrible. 6 out of 321 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cute place! Loved our stay there, only problem was that we didn't spend enough time there! Kind and responsive staff, fantastic location, and charming rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very curtious and helpful, including finging our way around town!
Stayed 2 nights in Feb 2026

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff and a great room for exactly what I needed in a great location
Stayed 2 nights in Jan 2026

10/10 Excellent

veronica miramontes

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fenomenal
Stayed 4 nights in Nov 2025

8/10 Good

Robert Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great the room was clean but had a bit of a sewer gas smell. Staff was very helpful.
Stayed 8 nights in Jan 2026

10/10 Excellent

Luigi, Hockessin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Palazzo Medusa is a fantastic place to stay.The room was very spacious, clean and safe. The neighborhood is awesome, very close to every major attraction and restaurants. We walked everywhere within 15-30 minutes and there are plenty of places to eat withing five minutes. The building is on a little side alley, so it's quiet and easy to get to. There is a parking garage just 4 blocks away, a 3 minute walk. The hotel is i a restricted driving area, but the garage is not, so you cannot drive to the front door with a rental car, but that didn't matter. A must stay, I will definitely stay there again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Simrat

Liked: Cleanliness
Central location, clean rooms and fast, friendly service from the concierge.
Stayed 7 nights in Nov 2025

2/10 Terrible

Sadia-Himalaya

Travelled with family
Liked: Cleanliness
The location was difficult to find, and the reception desk was not easily accessible. I rang the doorbell repeatedly with no response and eventually sent a message through Expedia to cancel the room. Only a minute after sending the message did someone finally open the door. I was then told that reception is only available for a few hours in the morning. Additionally, there is no reliable phone or internet reception inside the hotel, you would have to rely on WiFi to make the phone calls.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean, Pasadena

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here. Staff was very helpful and room was comfortable and clean. Location was wonderful with coffee shops, restaurants and grocery store within a short walk. We would definitely book here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and helpful staff, spotless room - I highly recommend!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Spotless room, 20 for high ceiling, spectacularly located
Stayed 1 night in Oct 2025

10/10 Excellent

Bella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super stay, excellent host! Many thanks!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Nubia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything in this hotel was perfect. The staff was always nice and they have really good communication.
Stayed 7 nights in Oct 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, terrific staff.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent for seeing all the sights around the center of Rome. It was a 10 minute walk to the Vatican and 20 minutes to the Forum area. There are numerous restaurants within 5 to 10 minutes. The rooms and bathrooms are a bit basic but of good size. The bed was comfortable. The facility is not staffed all day, so you are pretty much on your own. The streets are very noisy all night, but if you close the windows and turn on the AC you won’t hear much. I didn’t give the hotel 5 stars because for me that is reserved for exceptional facilities, but I would stay here again if I returned.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marlene

Stayed 3 nights in Sep 2025

8/10 Good

Amy

Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 4 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Beth-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to see Roma. The staff were very friendly and helpful when needed. Clean room, nice view, quiet area that is adjacent to everything you want to see. Easily get around Roma from here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location on a quiet street within easy walking distance of great bars, restaurants and places to visit. Clean rooms with great decor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ianina Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property and location. Attentive personnel. Spacious and super clean. Thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week at Palazzo Medusa. The room was very clean, and staff especially Valentina, were very helpful with prompt responses to our needs. The hotel is centrally located to many local attractions, and we were able to walk to most places easily.
Stayed 6 nights in Aug 2025