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Best Western El Rancho Palacio

2.5 star property

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Photo gallery for Best Western El Rancho Palacio

Lobby
Exterior
Seasonal outdoor pool, open 3 PM to 10 PM, pool loungers
Lobby
Standard Room, 1 King Bed, Accessible, Bathtub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2205 N Main Street, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪5 min walk‬
  • Place, Roswell Museum
    ‪3 min drive‬
  • Place, Roswell Convention & Visitors Bureau
    ‪3 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

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About this property

Best Western El Rancho Palacio

This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Best Western El Rancho Palacio offers 45 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Best Western El Rancho Palacio. During your stay, you're just a quick walk from New Mexico Military Institute. You'll find features like free WiFi in public areas and free self parking, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 4-minute walk from New Mexico Military Institute and 6 minutes by foot from Lovelace Regional Hospital
  • Cats and dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western El Rancho Palacio. Self parking is free.

This Roswell hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.00.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 3 PM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western El Rancho Palacio

Best Western El Rancho Palacio Motel

Best Western El Rancho Palacio Motel Roswell

Best Western El Rancho Palacio Roswell

Best Western Hotel Roswell

Best Western Roswell

Roswell Best Western

Best Western El Rancho Palacio Hotel Roswell

Best Western El Rancho Palacio Hotel

Best El Rancho Palacio Roswell

Best Western El Rancho Palacio Hotel

Best Western El Rancho Palacio Roswell

Best Western El Rancho Palacio Hotel Roswell

Best Western El Rancho Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ernie

Stayed 1 night in Feb 2026

8/10 Good

Cheryl

Stayed 2 nights in Feb 2026

10/10 Excellent

scottie

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
clean room, staff friendly, great breakfast.
Stayed 1 night in Feb 2026

6/10 Okay

Mariya

Travelled with group
The photos definitely make the hotel look brighter and nicer than it actually was. But overall we had a good stay. The staff were extremely friendly!
Stayed 1 night in Feb 2026

10/10 Excellent

Manuel, Fort Worth

Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 2 nights in Dec 2025

6/10 Okay

CHO YU, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service
Breakfast Not fresh needs improving
Stayed 1 night in Dec 2025

6/10 Okay

Hareesh

Stayed 1 night in Dec 2025

10/10 Excellent

Nikki lou

Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

sunshine

Travelled with partner
Liked: Amenities
The room was in the corner and kinda weird. The door could easily be kicked in. You could see the outside through the crack. The bathroom definitely needs some remodeling. Bath tub seemed like you were going to fall through, the ceiling was bad, abd the shampoo bottle holder was black. Other parts of the room were fine. I would not stay again however it was not the worst room I've seen.
Stayed 1 night in Dec 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good with lots of choices. Property is well maintained. Always spotless rooms and exterior is clean and void of trash.
Stayed 1 night in Dec 2025

8/10 Good

Shantha

Liked: Staff & service, amenities
Breakfast was good and substantial. Front desk staff were helpful and responsive. Room cleanliness could have been better. Overall good stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean comfortable room and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

MILES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Nice staff. Clean room. Comfortable bed. The only negative is they don’t recycle.
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, breakfast was well done
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

CHRISTINA

Stayed 1 night in Nov 2025

8/10 Good

Chelsea

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn, Mancos

Liked: Cleanliness, amenities, property conditions & facilities
Courteous efficient staff
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must make sure downstairs with closest parking no elevator..lots of restraunts within walking distance..clean..allows pets 15 per pet
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and the staff was very nice and helpful. The only negative is that they stop having breakfast at 9:00 am on Saturday and we came in about 8:40 am, as most places are open until 9:30 am, and they were taking away the items when we were still there.
Stayed 1 night in Oct 2025

2/10 Terrible

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice stay
Stayed 1 night in Oct 2025