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The Enchanted Suites & Residence

2.0 star property
VIP Access

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Photo gallery for The Enchanted Suites & Residence

Reception
Reception
Full-sized fridge, microwave, griddle
Standard Double Room, Garden View | Private kitchen
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪3 min drive‬
  • Place, Roswell Museum
    ‪5 min drive‬
  • Place, Alien Zone
    ‪6 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Enchanted Suites & Residence

Hotel in Roswell with free breakfast and a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers.

Cable television is provided. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at The Enchanted Suites & Residence , you're just a quick walk from Eastern New Mexico Medical Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business center, 4 meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by foot from Eastern New Mexico Medical Center and a 2-minute drive from New Mexico Military Institute
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 198 reviews
Rating 8 - Good. 45 out of 198 reviews
Rating 6 - Okay. 14 out of 198 reviews
Rating 4 - Poor. 8 out of 198 reviews
Rating 2 - Terrible. 9 out of 198 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Spacious room that was clean and had separated bedrooms. There was no hot breakfast due to a kitchen fire, but other than that it was a really nice place.
Stayed 1 night in Aug 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy amanle su personal y esta limpio
Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Stayed 2 nights in Jul 2025

6/10 Okay

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This place was comfortable just wished the other room ac worked and have a different door to get in besides going through the private bedroom. Other than that it’s a good place.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

We were so surprised by this unexpected gem. The lobby is gorgeous. The staff (and I spoke to many) were all friendly and helpful. It’s a remodeled retirement center so the rooms are huge! With separate bedrooms! The breakfast had REAL scrambled eggs, sausage and the fluffiest pancakes I’ve had in a long time. (Seriously, these carbs were worth it. lol) We came for the Aliens but our kids liked the room so much we decided to stay an extra night and do some Rockhounding in the area.
Stayed 1 night in Aug 2025

8/10 Good

Ailin

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had a very comfortable stay, staff was friendly and all. The place its self is run down. And the for the breakfast you can tell the dishes arnt cleaned properly as all of them had stains and water stains the stay itself was comfy though
Stayed 1 night in Jul 2025

8/10 Good

Mark L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect but didn’t had breakfast, they said kitchen was shut down for that day.
Stayed 1 night in Jul 2025

2/10 Terrible

Rosalind

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Sandy

Stayed 2 nights in Jul 2025

2/10 Terrible

Cameron

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great find. The staff were amazing and friendly. We were walked to our room to ensure everything was ok and to our liking. Very beautiful place and such an amazing idea. Really loved staying here so much.
Stayed 1 night in Jul 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing was there was no restaurant or bar. The kitchen had a fire and it was closed
Stayed 2 nights in Jul 2025

6/10 Okay

Hector

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dog hairs on the sofa, bucket with water on the floor.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel was clean and beds were comfortable. There was no soap in the hotel room and breakfast was pretty weak. There were only donuts cut in half and pastries cut in half.
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous value

Surprisingly awesome place for great price.
Stayed 1 night in Jul 2025

10/10 Excellent

eirik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop for a night
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

8/10 Good

emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location and excellent value

This was excellent value for money; the room was huge and well maintained. The property looks newly converted and we both enjoyed a peaceful sleep. Moving forward, i think the hotel could add simple touches like a hairdryer in the room, and the person working the breakfast would only bring a plate out of the kitchen when someone areived which seemed odd! Would highly recommend for the price, though.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so cute and has so much to offer!
Stayed 1 night in Jul 2025

10/10 Excellent

Cam

Stayed 1 night in Jul 2025

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing. It was quiet and a good size room.
Stayed 1 night in Jul 2025