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AWA Hotel

4.0 star property

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Photo gallery for AWA Hotel

Exterior
Exterior
Billiards
Superior Triple Room
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Place, Skyline Rotorua
    ‪7 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪8 min walk‬
  • Place, Mitai Maori Village
    ‪10 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Triple Room

Grand Triple Room

Grand Triple Room

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Triple Room

  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

Basic Shared Dormitory

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Basic Shared Dormitory, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double (1 Double Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin (2 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Skyline View (2 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • Free Wi-Fi

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About this property

AWA Hotel

A restaurant, a bar/lounge, and a business center are available at this hotel. Self parking is free. Other amenities include express check-in, express check-out, and a garden. Housekeeping is available once per stay.
AWA Hotel offers 78 accommodations with safes and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at AWA Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Skyline Rotorua. Free self parking, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a business center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Skyline Rotorua and Mitai Maori Village
Some rates at AWA Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

AWA Hotel also features a garden, express check-in, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Rotorua hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.
AWA Hotel has a restaurant on site.

All-inclusive details

All-inclusive room rates at AWA Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 334 reviews
Rating 8 - Good. 95 out of 334 reviews
Rating 6 - Okay. 61 out of 334 reviews
Rating 4 - Poor. 29 out of 334 reviews
Rating 2 - Terrible. 20 out of 334 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Melody

Liked: Cleanliness, amenities, property conditions & facilities
Room was great..didnt see any staff ... it was hard to find a parking space..overall enjoyed our stay...
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Amy

Got upgraded which was nice but accommodations were a little shabby and not as clean as others in the same price point. Would not stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Was the room nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Barb

Liked: Cleanliness, staff & service, amenities
Clean and comfortable Very friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, comfortable
Stayed 3 nights in Nov 2025
Verified

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe double room was big, comfortable and clean. The corridors, room and lift seemed like they were new. A good shower with plenty of hot water and good water pressure. Excellent location for the Skyline Gondola and zip wire etc - just walking distance. But need to drive into the centre of Rotorua. Parking was no problem because there's a bottle store and dairy next door and which have parking when parking at the hotel was full.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Keith

Liked: Cleanliness, amenities
Thecroom was spotless and perfectly adequate. Included a table and chairs and a fridge.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jodi

Some life in the cafe area would be good. Its always closed when we have been. Its a fine place to stay, no complaints.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
to be honest, our room is so very clean and the bed is so comfy. i sleep pretty well. thank you so much awa hotel. what a amazing hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Neville

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Very quiet hotel conveniently located to Rotorua city centre.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Steven J

Liked: Cleanliness
Room was clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ratu Mosese

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff are very kindly and safe location for parking.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bowen

Liked: Cleanliness, amenities, property conditions & facilities
Great clean facilities it is bigger than it looks by pictures. We really enjoyed the cook breakfast in the morning with eggs, sausages hot food was a great addition to start our day & tasted delicious thank you.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room smooth check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here as it suited my solo travelling needs! Will def visit again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lusia

Liked: Cleanliness, property conditions & facilities
Room was very clean, spacious and tidy
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness
The room was great. Check-in was chaos. The lobby of this hotel is messy and cluttered. It was a bit concerning when we checked in as the lobby does not represent the rooms well. The guy at the front desk was helpful but did not seem professional. Parking was horrible. I would stay there again but only in a pinch.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bonnie

Liked: Staff & service
Room was spacious. Check in and out was smooth and easy. Hotel was refurbished and new-looking.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch! The staff checking us in n helping us throughout our whole stay was very accommodating and nice! The rooms were spotless and the amenities provided was complete! Was preparing for the worst when looking at how many ⭐ this place has, and am very glad that all of my concerns are unfounded
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel for the area.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

ilyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located so very convenient. Breakfast was plentiful. There were no washcloths, and one of the duvets was clean, but stained
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Natesha

Staff amazing beds comfortable great with me my husband and 4 kids breakfast was beautiful
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities
Very clean and no carpets! Big plus
Stayed 1 night in Nov 2025