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AWA Hotel

4.0 star property

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Photo gallery for AWA Hotel

In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Restaurant
Exterior
Billiards

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Place, Skyline Rotorua
    ‪5 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪8 min walk‬
  • Place, Mitai Maori Village
    ‪10 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Triple Room

Grand Triple Room

Grand Triple Room

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 37 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Luxury Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Triple Room

  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Superior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

Basic Shared Dormitory

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double (1 Double Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double (1 Double Bed)

  • Sleeps 2

View all photos for Deluxe Twin (2 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe Twin Skyline View (2 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4

View all photos for Grand Triple (3 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Grand Triple (3 Double Beds)

  • Sleeps 6

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

In-room safe, soundproofing, free WiFi, bed sheets

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7

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About this property

AWA Hotel

Hot springs hotel with free parking connected to a shopping center in Rotorua
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Self parking is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Housekeeping is available once per stay.
AWA Hotel offers 78 accommodations with safes and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at AWA Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Skyline Rotorua. Free self parking, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Skyline Rotorua and Mitai Maori Village
Some rates at AWA Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. AWA Hotel also features a garden, laundry facilities, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rotorua hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.
AWA Hotel has a restaurant on site.

All-inclusive details

All-inclusive room rates at AWA Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 305 reviews
Rating 8 - Good. 89 out of 305 reviews
Rating 6 - Okay. 50 out of 305 reviews
Rating 4 - Poor. 24 out of 305 reviews
Rating 2 - Terrible. 18 out of 305 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and accommodating, the room and bathroom were clean. Beds were good and the place was quiet. Wifi was good and the tv in the room allowed skycasting so we could watch netflix from our phone. Overall basic accomodation that meets all your needs for a very nice price.
Stayed 2 nights in Sep 2025

8/10 Good

Ruta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ratu Mosese

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff are very kindly and safe location for parking.
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
While the room was large and relatively clean, sheets and pillow cases were really stained, the mattress was very uncomfortable and throughout the entire night other guests were noisy, slamming doors, running in the hallways and yelling. Traveling solo, I also did not appreciate my room number being announced loudly for everyone in the lobby to hear.
Stayed 2 nights in Sep 2025

10/10 Excellent

ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here as it suited my solo travelling needs! Will def visit again!
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Birgit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and in excellent condition. Fast food was nearby. Parking was available. Would pick it again when coming to Rotorua.
Stayed 2 nights in Aug 2025

2/10 Terrible

dhruvil

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was not good and clean staff was too rude only good thing was parking no hot water no hot air in room
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfriendly and dirty

We booked two rooms and upon check-in were given rooms on different floors after being told they had no other rooms available. Staff was unhelpful and didn’t say much and not very responsive to questions. In our room the linen was really dirty and the beds were not made up. The linen had several yellow stains on 2 out of 3 of the beds and the bed sheets were not tucked in, it looked like the linen had not been changed. When I spoke to the reception they offered no apologies and begrudgingly just gave me a new room key. The new room was on the same floor as the other room in our booking, yet they choose to seperate our two rooms when checking in. The reception didn’t sound surprise when I complained about the beds not being made up and dirty.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property because it’s close to Rotorua different activities like Skyline not only that but it’s close to all the shops and aslo the hotel was so amazing 😍 if we come again we will come back to AWA hotel cause it’s really good
Stayed 3 nights in Jul 2025

2/10 Terrible

Godofredo Jr

the food and stuff are not good
Stayed 4 nights in Jun 2025

8/10 Good

BO YONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price, nice & clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Cam

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property for the price. Reception desk was closed at times so we couldnt check in early. Breakfast was great. Room was comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

vincent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, clean room and bathroom, although there was an issue with the heating as it took some time to heat the room and has to set into max but overall a very good place to stay at Rotorua. Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance to Rotorua very good value for money.from north great unit clean and large comfortable bed fridge and kettle bench/bar to eat. Welcoming staff. Great local takeaway 5 minutes walk. Parking easy and safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Amit

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Room was very very good but with no microwave for babys milk warm
Stayed 1 night in Jun 2025

8/10 Good

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, good unit. Would definitely stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natesha

Travelled with family and small children
Staff amazing beds comfortable great with me my husband and 4 kids breakfast was beautiful
Stayed 1 night in Jun 2025

6/10 Okay

sarah

Liked: Cleanliness
I wouldnt stay again. Water pressure and warmth was minimal. I could hear ppl arguing with each other thru the drains The walls were paper thin, yes a rugby team was there but they wernt overally noisy but the poor insulation made everything so loud The beds were clean. However i requested a bed make as i was there 3 days and not once did they do it
Stayed 3 nights in May 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms weren’t available at time of arrival, but they gave us alternative room which was okay, but two double beds weren’t suitable for 3 adults.
Stayed 1 night in May 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
4 Star I wanted food but nah they didn't have what I wanted so told me to go walk 300m to get a meal Accommodation is awesome the lady at reception was very accomodating and hospitable so overall it was good
Stayed 1 night in May 2025

10/10 Excellent

Chiu Kei

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025