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Birchwood Spa Motel

3.0 star property

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Photo gallery for Birchwood Spa Motel

Garden
Front of property
Exterior detail
Indoor spa tub
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪5 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪10 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

Family Apartment, Hot Tub

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

Standard Room, 1 Bedroom, Hot Tub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Studio, Hot Tub (First Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Birchwood Spa Motel

Along with a hot tub, this smoke-free motel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the motel include a hot tub.
During your stay at Birchwood Spa Motel, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, a hot tub, and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Whakarewarewa: The Living Maori Village and 6 minutes by foot from Rotorua Golf Club
  • Airport shuttle service available for a fee
As a guest of Birchwood Spa Motel, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 359 reviews
Rating 8 - Good. 129 out of 359 reviews
Rating 6 - Okay. 78 out of 359 reviews
Rating 4 - Poor. 22 out of 359 reviews
Rating 2 - Terrible. 13 out of 359 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay would go back there again loved the spa
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Had everything we needed to enjoy the area.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a family to stay and cook your own meals, bedroom, kitchen, bathroom, dining area
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place to stay for a tourist!

Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All amenities I needed, staff very courteous. Location convenient to all attractions.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness on arrival at reception , Love this chill time 😊
Stayed 1 night in Jul 2025
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities
This property was perfect for the event we went to and a 3min drive to town 👍
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Mulisa

Liked: Cleanliness, staff & service, amenities
Its good accomodation,!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the most comfy sleep would definitely recommend n will definitely be back
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa, very relaxing
Stayed 1 night in May 2024
Verified

8/10 Good

Tevita David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice here.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Therese

Liked: Cleanliness
The property was clean and amenities were within reasonable distance.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent had more than i needed. Access to the room the tub was awesome. Thats my motel everytime i visit rotorua. Thank you.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and friendly
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Robert

Room was clean and tidy. Had all the amenities I required. I will stay there again.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Shivani singh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Doreen

Disliked: Property conditions & facilities
Basic but clean. Friendly staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sue

Liked: Staff & service
Convenient location. Private spa was a relaxing treat. Reasonable price
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It what we expected, tidy and quiet
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Clinton

Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was ideal as a stopover. Everything was clean and ready for us - thank you to our hosts. As a studio unit, there is not a full kitchen (to wash dishes) but toaster, jug and fridge were ideal. Mattress firm and very comfortable. Outside private spa bath was lovely, it rained overnight andbit was awesome sitting in the tub under small shelter roof and watching rain fall.
Stayed 1 night in May 2025
Verified

6/10 Okay

Michele

Disliked: Amenities
Thè T.V was placed on a small table where you had to look down from the bed. If T.V had been placed on wall in a higher position, it would have looked more inviting. Also, the T.V took up space on the small table/shelf which could have had either the crockery or toaster and jug placed on it so that they were all crammed into the little shelf they were placed on.
Stayed 1 night in Sep 2025