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Fernleaf Motel

3.0 star property

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Apartment, 1 Bedroom
Front of property
Apartment, 2 Bedrooms | Living area
Apartment, 1 Bedroom | Private kitchen
Apartment, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • Kitchen

Explore the area

View in a map
23 Toko Street, Rotorua, 3010
  • Place, Rotorua Central Mall
    ‪3 min walk‬
  • Place, Government Gardens
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

7.0 out of 10
Good
(12 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Rotorua Thermal Holiday Park
Springfield
  • Pool
  • Parking included
  • Tennis court
  • Games room
4.3 out of 5, Excellent, 539 reviews
The price is €48
includes taxes & fees
1 Jun - 2 Jun
Rotorua Thermal Holiday Park

About this property

Fernleaf Motel

This smoke-free motel features express check-out, free self parking, and free WiFi in public areas.
Fernleaf Motel offers 7 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Accommodations at this 3-star motel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Fernleaf Motel, you're just a quick walk from Rotorua Central Mall. Free WiFi in public areas and free self parking are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Just a 4-minute walk from Rotorua Central Mall and 11 minutes by foot from Racing Rotorua
Fernleaf Motel offers its guests express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Rotorua motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Built in 1968
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040]
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fernleaf Motel
Fernleaf Motel Rotorua
Fernleaf Rotorua
Fernleaf Motel Motel
Fernleaf Motel Rotorua
Fernleaf Motel Motel Rotorua

Fernleaf Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 191 reviews
Rating 8 - Good. 83 out of 191 reviews
Rating 6 - Okay. 25 out of 191 reviews
Rating 4 - Poor. 7 out of 191 reviews
Rating 2 - Terrible. 4 out of 191 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolette

Travelled with group
Liked: Cleanliness, staff & service, amenities
There were no issues with the accommodation. Good value for money.
Stayed 1 night in Feb 2026

8/10 Good

Lise

Travelled with group
Liked: Cleanliness, staff & service, amenities
La chambre est propre et spacieuse. Toutes les commodité sont présentes, frigo, four, micro-ondes.
Stayed 2 nights in Feb 2026

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Outside looks a bit shabby, but don’t let that fool you. The rooms are completely renovated and are huge! Far better value than other places charging 50% more
Stayed 1 night in Feb 2026

10/10 Excellent

Arnold

Liked: Property conditions & facilities
Very nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for my family.
Stayed 1 night in Jan 2026

6/10 Okay

智颉

The room is clean! But the shower head
Stayed 1 night in Dec 2025

4/10 Poor

Jon, Lakeland

Moderate toxic fumes issue. Other than that not too bad. Stayed in room #2. Evacuated the first night, tolerated the next two. 3 nights in early-November 2025. Negatives: The Hydrogen Sulfide aromas of the city seemed stronger right in the parking area leading to the unit in which I was staying. As if there was a source close by. All of the major geysers & vents on the maps are located about 1-1.5km away. I walked to many of them. However, why it seemed just as bad as being close to a source as here, I don't know. This was a major issue causing me to wake up on the first night after an hour of sleep with nausea, headache, & mild dizziness which caused a panic attack forcing me to evac & sleep in the car 10km away. Also, not too convenient to have to check-in at the ambassador motel (located closer to major discharge areas & yet doesn't stink as much). The towels were half clean & wrinkly, like they were poorly air dried outside. The room was physically hot from water heater system being on at arrival. Also, the next door unit #3 adjoining entire wall was hot like body temperature throughout the stay. Positives: Room was gigantic (1 bedroom apartment) It was quiet & mostly clean. Full size kitchen w/ all the plates, pans, glasses, & silverware. Water was instant hot. Bathroom had full amenities. Skylight provided natural light. The Heat pump cooled the room nicely (which it always needed to be). Check-out was easy, leave the key card in the room.
Stayed 3 nights in Nov 2025

8/10 Good

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was loud rumbling at night, like water being pumped.Little sleep. Never worked out where it was coming from. Check in host was very helpful and friendly. Bed was comfortable. Everything was very clean. Appreciated swimming pool after 18km hike!! Spa dilapidated. Area needs simple tidy up but we would stay there again as we were well satisfied.
Stayed 2 nights in Nov 2025

10/10 Excellent

LEI

Travelled with family
Basic room with necessities. Do not expect too much. Good value for money Good location on a quiet street
Stayed 3 nights in Oct 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late after 8pm however the gentleman whom checked me in was very polite. Having to go to another address to check in was the only issue. Perhaps I should have asked to have the directions written down instead. Accommodation was very clean and quiet. Thank you very much. S Raerino
Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of space
Stayed 4 nights in Apr 2025

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, simple. Friendly and helpful staff. Central. Would stay again
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Very basic accommodations but service was good.
Stayed 3 nights in Feb 2025

4/10 Poor

Janet Ho

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was located at the back of the property, we needed walking through the garbage area to get in the room
Stayed 1 night in Feb 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Single bed in front room, very bright at night security lights on outside all night no curtains on door or window above door. Very spacious. Kitchen had full sized fridge/freezer.
Stayed 1 night in Feb 2025

8/10 Good

Joseph boyd

Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Was quiet and clean, staff helpful. Overall unit was basic in commodities and could do with upgrading. Did not like the outdoor light which was very bright, lit up the unit all night through glass door.
Stayed 2 nights in Jan 2025

6/10 Okay

Louise

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price-performance ratio
Stayed 1 night in Dec 2024

6/10 Okay

Michaela

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
great-close to town. very clean. great linen and cleaning service. not so great- power sockets not working, exhaust fans not working, very outdated furniture, bleak and a paint over is not a renovation. no on-site laundry.
Stayed 4 nights in Nov 2024

8/10 Good

Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a winters day it was the warmth of the unit that impressed my most, sooo comfortable - and I could adjust the thermostat if wanted. Everything I needed was there, I slept well, car parked right outside, couldn't hear the neighbours and for the first time I experienced Netflix, so did a binge watch. Fridge even had a freezer. Although dated, it was very clean which was one of my main wants and all facilities normally used for basic needs were there. It was a great base for a couple of days of peace and relaxation. Thank you!
Stayed 2 nights in Oct 2024

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Can’t review Fernleaf

Didn’t actually stay at Fernleaf, was offered an “upgrade” at Ambassador Thermal Motel when collecting key. Perhaps the Fernleaf might have been better, although it was very convenient for town and eateries.
Stayed 2 nights in Oct 2024

8/10 Good

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price-performance ratio
Stayed 1 night in Sep 2024