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Marsden Stay Rotorua

3.0 star property

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Photo gallery for Marsden Stay Rotorua

Outdoor pool
Superior Two Queen Room
Exterior
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room

Superior Two Queen Room

8.0 out of 10
Very good
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Marsden Stay Rotorua

Hotel with free parking, near Polynesian Spa
Along with an outdoor pool, this smoke-free hotel has free self parking and free WiFi in public areas. Weekly housekeeping is available.
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Marsden Stay Rotorua, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua
Marsden Stay Rotorua offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Monday: 9:00 AM - 6:00 PM
  • Tuesday - Saturday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 292 reviews
Rating 8 - Good. 96 out of 292 reviews
Rating 6 - Okay. 67 out of 292 reviews
Rating 4 - Poor. 28 out of 292 reviews
Rating 2 - Terrible. 14 out of 292 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Staff were happy and very helpful.. cleanliness was average behind the beds hadn’t been vacuumed or skirtings dusted and the bathroom could of been better cleaning wise but overall was a good stay 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Kaye

Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean other than a stain on the duvet.
Stayed 1 night in Sep 2025

10/10 Excellent

Maletina

Stayed 1 night in Sep 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy access to main areas
Stayed 2 nights in Sep 2025

8/10 Good

Sheryl, Vancouver

Travelled with partner
Liked: Cleanliness
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 1 night in Sep 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely and clean with comfy beds and warm room. Friendly staff and lovely stay
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Excellent customer service. Very close to shops. Very quiet, calm and relaxing environment. Easy access to parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beaudene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jodi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Daler

Travelled with group
Liked: Cleanliness, staff & service
Rooms are very spacious and clean but bathrooms condition can be improved Although for the price it was good enough.
Stayed 1 night in Aug 2025

8/10 Good

Umusa

Stayed 2 nights in Sep 2025

6/10 Okay

Kinereta

Disliked: Amenities
.
Stayed 2 nights in Sep 2025

6/10 Okay

Pradeep

Liked: Cleanliness
It would have been better if the place had some basic cutlery / eating plates n spoons atleast
Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was tidy and nice, the shower was not very powerful and did not alway heat up well. The location was useful, just a short drive into town and to surrounding activities. Staff were quite quiet and not many around.
Stayed 3 nights in Sep 2025

4/10 Poor

Cushla

Stayed 2 nights in Aug 2025

6/10 Okay

Jody

Liked: Cleanliness, staff & service
We stayed 1 night bed was uncumfy n hard no microwave which to me should had been a microwave n was lil leak in bathroom there was also no utube Netflix Chromecast didn't work it def wasn't like how it looks on the pictures
Stayed 1 night in Aug 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, comfortable, clean room.
Stayed 1 night in Aug 2025

4/10 Poor

Zim

Stayed 4 nights in Aug 2025

10/10 Excellent

Roderick

Suited our needs.
Stayed 1 night in Aug 2025

8/10 Good

remus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite place, rooms are very clean…
Stayed 1 night in Aug 2025

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and had been renovated. The only issue was the shower which lacked pressure and went hot and cold during the shower
Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Good value for price
Stayed 1 night in Aug 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Guests near us (sounded like locals) had a party with heavy beat music and loud talking/laughter from 8pm through 2.30am. As there are no phones in the room to contact reception, there was no facility to complain other than confrontation hence no sleep till after 2.30am!
Stayed 1 night in Aug 2025

8/10 Good

Roger

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 1 night in Aug 2025