See all properties

Novotel Rotorua Lakeside

4.5 star property

Choose dates to view prices

Photo gallery for Novotel Rotorua Lakeside

Miscellaneous
Exterior
Royal Suite, 3 Bedrooms
A hotel room with a large bed, a chair, a view of the countryside, and a painting on the wall.
A spacious indoor area with wooden floors, large windows, and multiple seating arrangements.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning

Explore the area

View in a map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Tamaki Maori Village
    ‪5 min walk‬
  • Place, Rotorua Central Mall
    ‪8 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

7.4 out of 10
Good
(28 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • Lake view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

  • Lake view
  • 245 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(75 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Room, 1 King Bed, City View

7.8 out of 10
Good
(38 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

7.8 out of 10
Good
(16 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,161 reviews
The price is €69
includes taxes & fees
19 Jul - 20 Jul
Rydges Rotorua

About this property

Novotel Rotorua Lakeside

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
Novotel Rotorua Lakeside offers 199 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

6 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Rotorua Lakeside's great location gets high marks from our customers. During your stay, you're just a quick walk from Rotorua Night Market. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Atlas
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 6 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the breakfast and the location
  • Steps from Rotorua Night Market and Rotorua i-SITE Visitor Centre
As a guest of Novotel Rotorua Lakeside, you'll find 6 hot tubs, an indoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 3444 square feet (320 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Rotorua Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.
Atlas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Clarkes Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 hot tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,444 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Novotel Rotorua Lakeside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and friendly helpful staff
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, really nice pools and lovely staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rangi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, the service was perfect , location awesome great place to stay
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sameeka

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was very helpful & the facilities were great! ill definitely look to stay here again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

jim

Liked: Cleanliness, amenities, property conditions & facilities
Average, good location for tourist
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Poo Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near food street, food everywhere
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vassa

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Would recommend.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

donna

Liked: Amenities
The hotel was in a great location, hotel was a little shabby, but staff were friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kayne

Amazing hotel location and pool/geothermal spas
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
The pool was great!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Decent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jacobus J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tesi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, amenities
Front desk staff were lovely
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Wonderful staff great room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

clifton

Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, beautiful rooms, convenient
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Our “room” was actually a two bedroom unit with living area and kitchenette. A real plus was the washer/dryer in the bathroom. Decent location splitting the difference between the CBD and Mount Eden. Underground parking for a fee, the ramps were steep and narrow but we had a small car so not too scary.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kusay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loved all extras like pool and gym
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Davi

Liked: Amenities
Staff could be more helpful. Appreciate they were busy but we were in a tight spot with rooms. I’m general the beds could be more comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hartley

Liked: Cleanliness, amenities, property conditions & facilities
Room great. Greeted by friendly staff.
Stayed 2 nights in Dec 2025