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Prince's Gate Hotel

5.0 star property

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Photo gallery for Prince's Gate Hotel

Public bath
Duchess Suite
Library
2 restaurants; breakfast, lunch and brunch served
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Government Gardens
    ‪2 min walk‬
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Classic Double Room

A grand staircase with ornate railings, a chandelier, and patterned wallpaper.

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Prince's Gate Hotel

This smoke-free hotel features 2 restaurants, 3 outdoor pools, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Our customers tell us they can't get enough of the pool at Prince's Gate Hotel. During your stay, you're just a quick walk from Polynesian Spa. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Government Gardens and 6 minutes by foot from Rotorua Energy Events Centre
  • Local-area shuttle service available for a fee
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
Prince's Gate Hotel has 2 restaurants serving breakfast and lunch.
Duke's Restaurant - This poolside restaurant serves brunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Bicycle tours
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, highly recommend! Cant wait to visit again in the future
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, creatively decorated hotel with great charm and proximity to all that Rotarua has to offer!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great character, great location and free parking available.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Stephen Noel

Excellent location and characterful heritage hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Susan Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building in perfect location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Hotel is very nice, very clean and comfortable plus the location is perfect!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Danilyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location in interesting, unique & historic building!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Loved the history of the hotel and the public areas were lovely. Enjoyed the view from the veranda and drinks on the veranda
Lunch on the veranda
Happy hour drinks
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
À unique stay; very comfortable,
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
The dining room and bar staff were wonderful!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lynn

Loved this hotel and our room was so comfortable. It’s unique and charming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
For us great location, easy walking to many pubs and restaurants. Clean and well running rooms. Friendly staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lorilei

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice to us. They helped us to book the best rate for an added night and with a late checkout. Very cool, old-fashioned decor. It is close to a lovely park and many restaurants.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kameron

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to a one bedroom unit - very spacious. Conveniently located right in the CBD.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Lovely large room with quite opulent furnishing. Bathroom could do with an upgrade though. Very friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a great location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ellina

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room, kind staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice older accommodations and great staff . . . enjoyed the old world feeling
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emre

Liked: Cleanliness, amenities, property conditions & facilities
Delightfully old school and quaint right next to the beautiful garden. Nice to see a hotel with some character and not another cookie-cutter modern trash. I would totally recommend to anyone, and it's walking distance to welcome center as well as restaurants.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Donovan Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Little dated and the thermal bath onsite was shut down. They gave a voucher to use the city bath.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025