See all properties

Red Rock Thermal Motel

3.5 star property

Choose dates to view prices

Photo gallery for Red Rock Thermal Motel

A wooden bench, a wall-mounted picture, a fish tank, and a planter with greenery.
Free self-parking
Terrace/patio
Cottage
Cottage | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service

Explore the area

View in a map
109 Lake Road, Rotorua, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪18 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪15 min drive‬

Room options

View all photos for Superior Studio

Superior Studio

Superior Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 1 Bedroom

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment (Deluxe)

Family Apartment (Deluxe)

Family Apartment (Deluxe)

  • Garden view
  • 37 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Superior Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cottage

Cottage

Cottage

  • Garden view
  • 67 sq m
  • Sleeps 9
  • 3 Single Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Indoor pool, 2 outdoor pools
Ambassador Thermal Motel
Inner City
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 648 reviews
The price is €64
includes taxes & fees
29 Jun - 30 Jun
Ambassador Thermal Motel

About this property

Red Rock Thermal Motel

Along with an outdoor pool, this smoke-free motel has a hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Red Rock Thermal Motel offers 19 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Red Rock Thermal Motel, you're just a quick walk from Kuirau Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 3-minute walk from Kuirau Park and 6 minutes by foot from Tribal Lights Cultural Theatre
Red Rock Thermal Motel offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Red Rock Thermal Motel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Rotorua motel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 3 buildings
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 9 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Red Rock Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 366 reviews
Rating 8 - Good. 128 out of 366 reviews
Rating 6 - Okay. 36 out of 366 reviews
Rating 4 - Poor. 4 out of 366 reviews
Rating 2 - Terrible. 2 out of 366 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel, good location, had everything we needed & very helpful management. Would definitely return & recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Shops etc nearby
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Rooms clean spacious bit aged.staff were brilliant...shower recess near spa pool needs cleaning General spruce up would really enhance the property Overall fantastic value for money...you can even see thermal activity over the back fence
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
The thermal spa was really nice to soak in and the family that runs the motel is so nice. They were very helpful. Place is not fancy, could use some upgrades, especially the bathroom… but overall it suited our needs!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient with prompt response to requests.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Wilbert

This is a pretty good place to be honest for the price this is the best option you will get
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vitinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our family holiday at Red Rock motel. They were accommodating and went out of their way to provide sleeping arrangements for my family.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Godfrey II

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, room comfort
We enjoyed t
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was lovely and spacious. The little private patio area was lovely and sunny to sit out in. The bathroom was great and the shower had good water pressure with hot water.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and easy access for me in the area it was in. Didn`t get chance to check out he hot tub this time but was OK last time.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Saleshni

Great
Stayed 1 night in May 2025
Verified

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dont like this place and would never recommend anyone to come here what a awesome hotel to ruin our holiday it's a 0/0 from me and my husband and my 3 daughters needs so much updating
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why people rated so low. It’s a little dated but for the price and the area it’s pretty good. Small hot spring pool is basically a private pool. The bed was clean and comfortable and had full kitchen available with cutlery and plates, cups microwave and oven. I would definitely recommend if you are on a budget. Most other hotels in the area are much more expensive. Staff was friendly and made sure everything was satisfactory. It’s not a brand new property but well taken care of.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sant

Liked: Cleanliness, amenities, property conditions & facilities
The motel was clean and the staff were nice. It was a good base to get everywhere we needed (thermal wonderland with lady knox geyser, te puia and town) and was nice and warm. The facilities were good for us, eg. Kitchen and separate room for our 10 month old baby to sleep in. However, the other room didn’t have a heater so it got very cold and we couldn’t actually let her sleep in it! Other than that and a metallic smelling hob, it was a good place to stay!
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No milk given to us on arrival, very bad tv reception, air conditioning did not work froze our arse off that night, they tried to fix the aircon, but we ended up with a smelly portable plug-in heater. had to ask for unit to be cleaned on the first day as no one had turned up between 10am and 2pm as indicated on their book in the unit, floor was never vacuumed, thermal spa pool pump did not work water was like a Lukewarm bath and murky (milky color), old bathroom light that did not work had no cover over it, oven was very greasy inside and with a clear sign of old food on inside of glass door which you could clearly see when it was closed, netting curtains were covered in mold.no extraction over cooking elements steam went straight up under the cupboard for plates and cups, no control over the other guest causing excessive noise which police arrived around 1.30am so very little sleep on the last night in which I had a show to attend during the following day then a three- and half-hour drive home that night, so overall a terrible stay,
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
Stayed 3 nights in Dec 2020
Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better Options for the Price

Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

schira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre + hot pool ... le top !

Petit hotel tranquille, chambre bien chauffée et propre absolument conforme aux descriptions. Le grand spa avec bulles & eau chaude naturelle utilisable 24h/24 en privé est vraiment un plus . Je reviendrai sans hésiter !
Stayed 3 nights in Apr 2019