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Regal Palms Resort

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Courtyard
Luxury Apartment, 3 Bedrooms | Bathroom
Exterior detail
Interior entrance
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
350 Fenton Street, Rotorua, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪11 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪15 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪19 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Studio

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Studio

9.6 out of 10
Exceptional
(43 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area

Luxury Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

Superior Suite 2 Bedroom A

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

Regal Palms Resort

This smoke-free motel features an outdoor pool, a fitness center, and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Regal Palms Resort. During your stay, you're just a quick walk from Rotorua Golf Club. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests really like the accommodations for the nice bathrooms and cleanliness
  • Just a 3-minute drive from Polynesian Spa and 7 minutes from Redwoods Whakarewarewa Forest
Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and kid friendly amenities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space, great for a family.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paris

We loved our stay! Immaculately clean, room was so spacious, and we even played some mini golf on site.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, easy parking, friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a number of times and aways our first choice Best in everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really comfortable! The staff is extremely nice and accommodating. And....the bathroom floor is heated!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Helped us greatly when we couldn’t get to the property before the check in window. I’ll definitely stay here next time!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Very good value for money.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights. Our one bedroom suite was clean, comfortable and included a spa bath. Location good for visiting the geothermal attractions and the redwoods.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room easy check in
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
The property was well set out.The room was good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very spacious. The staff was very friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub in room was great. Bed and pillows very comfy. Pool was warm for an outdoor one. Tiles around pool need attention.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was kept cleaned, staff was good Appliances was working but was a bit disappointed that we were only given a small pack of milk for our 2 days stay so we end up buying milk on shop nearby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joaquim Carlos Correia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Staff was great and room was outstanding.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Good location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

shadab Ghasemi

Liked: Cleanliness, property conditions & facilities
Overall good, clean and comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and quiet. Super nice staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The spa tub is huge! All amenities as advertised. Highly recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
The room was very well-appointed, the check-in staff member was very friendly and efficient, and we were provided some nice treats on arrival!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roman

Great experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly spacious apartment, very clean and well maintained with everything you need. Great location and lovely friendly staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room for a one night stay. Staff were very nice. Very clean.
Stayed 1 night in Dec 2025