Silver Fern Rotorua Suites & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Silver Fern Rotorua Suites & Spa

Honeymoon Suite, Private Pool | View from room
Executive Studio Suite, Private Pool
Executive Studio Suite, Private Pool | Terrace/patio
Family Suite, 1 Bedroom, Private Pool | View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
326 Fenton Street, Rotorua, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪13 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪19 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

Superior Studio

  • Sleeps 2

Executive Studio

  • Sleeps 2

Executive One Bedroom

  • Sleeps 4

Honeymoon Suite

  • Sleeps 2

Superior Studio, Private Pool

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite, Private Pool

9.2 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Honeymoon Suite, Private Pool

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Family Suite, 1 Bedroom, Private Pool

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Suite, 2 Bedrooms, Private Pool

9.0 out of 10
Wonderful
(10 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

Interconnecting Family Suites

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Three Bedroom Suite

  • Sleeps 6

Family Two Bedroom Suite

  • Sleeps 6

Interconnecting Family Suite

  • Sleeps 6

Interconnecting Family Suite

  • Sleeps 6

Family One Bedroom

  • Sleeps 4

Similar properties

About this property

Silver Fern Rotorua Suites & Spa

Motel with a full-service spa, near Tamaki Maori Village
This smoke-free motel features a full-service spa, a snack bar/deli, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with DVD players and safes. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Indulge with facials, aromatherapy, or body treatments at Silver Fern Spa Studio
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 2-minute drive from Tamaki Maori Village and a few minutes from Rotorua Night Market
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at Silver Fern Rotorua Suites & Spa. Free self parking is available.

This 3.5-star Rotorua motel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

HAOYANG, Angle Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very great! Amazing space to stay. Staff friendly and easy to park free! Room is great but no lift if U are in 1st floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The suite was very clean and the help staff was quick and vey nice!
Stayed 1 night in Nov 2025

8/10 Good

Ann

Travelled with partner
Liked: Staff & service, amenities
We enjoyed our stay. It was a good sized room with comfortable bed and bedding. The room offered a small kitchenette with basic equipment for small meals. The furniture was a little tired. The bathroom was large with plenty of hot water and good towels. Our bathroom had noticeable hair on the floor when we arrived. The spa was large and inviting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew R

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful staff
Stayed 2 nights in Oct 2025

8/10 Good

Aaron

Stayed 2 nights in Oct 2025

8/10 Good

Debbie

Stayed 1 night in Oct 2025

10/10 Excellent

IQBAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

reece

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious 3 bedroom suite worked well for family. Good location. Nice full sized kitchen.
Stayed 2 nights in Oct 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. No complaints.
Stayed 3 nights in Sep 2025

6/10 Okay

Sereena

Travelled with family
Liked: Cleanliness, staff & service
Lovely lady on reception who personally took us to our room and showed us everything. However, room definitely needed some TLC. Was clean enough, but looked tired and old. Don’t feel it was really worth what we paid for it, but ok as a one night stop over.
Stayed 1 night in Sep 2025

6/10 Okay

Peteena

Travelled with family
I would visit again👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Krystal-lee

Stayed 1 night in Sep 2025

10/10 Excellent

Sione

Liked: Cleanliness, staff & service, property conditions & facilities
Spa
Stayed 2 nights in Sep 2025

8/10 Good

Putiputi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa tub in Executive Suite was great. Tub held the heat well. High step into tub may be challenging & slippery for older adults. Room had everything I wanted.
Stayed 3 nights in Sep 2025

8/10 Good

Cornelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing stay for a night after a long drive from Hobitton tour, straight to a hot spa inside the room, it’s a bonus
Stayed 1 night in Sep 2025

10/10 Excellent

Karen, levin

Liked: Cleanliness, staff & service, property conditions & facilities
Was awesome place to stay, clean friendly staff etc, only thing is need a better extraction fan in bathrooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Staff lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Lucie

Business traveller
Liked: Amenities
Great stay thanks
Stayed 1 night in Jul 2025

6/10 Okay

Raenelle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was super friendly but the rooms were dated and musty. There were ants in places. Personal spa didn’t look appealing. Rooms could use a sever upgrade and makeover.
Stayed 3 nights in Jul 2025

6/10 Okay

Jane

Travelled with partner
The noise from water pipes coming from other units
Stayed 1 night in Jul 2025

10/10 Excellent

Susie

Travelled with partner
Liked: Amenities
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Property conditions & facilities
A shame this property is not as advertised. I’m surprised at some other reviews, maybe we just got a bad room, but we did get the honeymoon suite so expected better. The room was very wet and the curtains were mouldy. The room was also right next to the laundry so was rather noisy. Our bed wasn’t made with room service, which is usually one of the fun things about staying at a hotel, you don’t have to make the bed. It was a bit of a disappointing property, thankfully we enjoyed the experiences Rotorua had to offer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Enjoyed the in room tub. Yeah it’s tap water but encourages you to try one of the sulfur baths in the area.
Stayed 1 night in Jun 2025