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Silver Fern Rotorua Suites & Spa

3.5 star property

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Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen
Honeymoon Suite, Private Pool | View from room
Honeymoon Suite, Private Pool
Exterior
Family Suite, 1 Bedroom, Private Pool | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

View in a map
326 Fenton Street, Rotorua, 3010
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Tamaki Maori Village
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Superior Studio

  • Sleeps 2

Executive Studio

  • Sleeps 2

View all photos for Executive One Bedroom

Bathroom

Executive One Bedroom

  • Sleeps 4

Honeymoon Suite

  • Sleeps 2

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area

Superior Studio, Private Pool

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool

9.2 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area

Executive Suite, 1 Bedroom, Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area

Family Suite, 1 Bedroom, Private Pool

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area

Family Suite, 2 Bedrooms, Private Pool

9.6 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suites

Interconnecting Family Suites

Interconnecting Family Suites

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area

Family Suite, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Three Bedroom Suite

  • Sleeps 6

View all photos for Family Two Bedroom Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Two Bedroom Suite

  • Sleeps 6

Interconnecting Family Suite

  • Sleeps 6

Interconnecting Family Suite

  • Sleeps 6

Family One Bedroom

  • Sleeps 4

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About this property

Silver Fern Rotorua Suites & Spa

Motel with a full-service spa, near Tamaki Maori Village
This smoke-free motel features a full-service spa, a snack bar/deli, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Indulge with aromatherapy, body scrubs, or facials at Silver Fern Spa Studio
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 2-minute drive from Tamaki Maori Village and a few minutes from Rotorua Night Market
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at Silver Fern Rotorua Suites & Spa. Free self parking is available.

This 3.5-star Rotorua motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Reviews

Silver Fern Rotorua Suites & Spa Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 652 out of 966 reviews
Rating 8 - Good. 250 out of 966 reviews
Rating 6 - Okay. 44 out of 966 reviews
Rating 4 - Poor. 11 out of 966 reviews
Rating 2 - Terrible. 9 out of 966 reviews

Reviews

6/10 Okay

Raenelle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was super friendly but the rooms were dated and musty. There were ants in places. Personal spa didn’t look appealing. Rooms could use a sever upgrade and makeover.
Stayed 3 nights in Jul 2025

6/10 Okay

Jane

Travelled with partner
The noise from water pipes coming from other units
Stayed 1 night in Jul 2025

10/10 Excellent

Susie

Travelled with partner
Liked: Amenities
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Property conditions & facilities
A shame this property is not as advertised. I’m surprised at some other reviews, maybe we just got a bad room, but we did get the honeymoon suite so expected better. The room was very wet and the curtains were mouldy. The room was also right next to the laundry so was rather noisy. Our bed wasn’t made with room service, which is usually one of the fun things about staying at a hotel, you don’t have to make the bed. It was a bit of a disappointing property, thankfully we enjoyed the experiences Rotorua had to offer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Enjoyed the in room tub. Yeah it’s tap water but encourages you to try one of the sulfur baths in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Reception service was great
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay in the family suite. It was a good size for our family of 4, with a bedroom where we could pop the kids to bed and we slept on the larger bed in the lounge. Had a good kitchenette, a large bathroom and a private jetted spa bath outside. Located on Fenton street is a great location as its oretty close to town but far enough away that it isnt noisy. We would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hannah at reception was so lovely. Great stay.
Stayed 2 nights in Jun 2025

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Was well appointed and worked for a 2 night stay
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2025

10/10 Excellent

Bob

Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place kept very neat and clean.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for the spa bath situated in the bedroom. I liked the idea of this quirky feature and we certainly made the most of it, having a soak every day of our stay, which was very relaxing. The bath was lovely and big, though it was a little worn and the jets weren't very powerful. My main disappointment with this property was the thin walls. We unfortunately had particulary noisy neighbours and the sound travelled straight through. Overall our stay was pretty comfortable, we enjoyed the spa bath and the owner was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

H

Check-in was a breeze and host was very nice and accomadating. Room was clean, comfy, and quiet. Exceeded expectations!
Stayed 1 night in Apr 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty condition and bad smell, staff is so unkind.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Loved the size of the rooms, very clean lively comfy bed. Helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brilliant stay here. Girls in reception are so helpful and want to do as much as they can for you. Though I think one was a bit shocked that on our 25th wedding anniversary we had booked the Honeymoon Suite!! Great room with a spa right in the room! Bathroom was HUGE!! Brilliant and comfy bed. We had a room upstairs so be aware of you have heavy luggage. There was an on-site beautician available to book. Convenient location. Easy to find. Would recommend and happily stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Liked: Staff & service, amenities, property conditions & facilities
Very happy with this little hotel. Very lovely lady checked us in and gave us some good tourist suggestions. Room was nice and big. Beds comfortable. Location was a little away from the centre - so you have to drive in. Hotel was quiet. No complaints at all. Parking was easy and outside our room (although I think the upper rooms are better, as the ground floor rooms could have car headlights shining through their windows at night. Overall a great nights stay!
Stayed 1 night in Mar 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Amenities
The only real concern was when you showered, much of the bathroom floor flooded! Had to put a bath towel to mop up water.
Stayed 1 night in Mar 2025

10/10 Excellent

Holland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great motel and service

Great motel and great service. She was very nice and made us feel welcome. We only got to stay one night but would stay again if we are in the area.
Stayed 1 night in Mar 2025

8/10 Good

Tracey, Manassas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant place to stay.
Stayed 1 night in Mar 2025