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Urban Lounge Sleepery, SureStay Collection by BW

3.5 star property

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Photo gallery for Urban Lounge Sleepery, SureStay Collection by BW

Pool Access Queen + 1 Single with Kitchenette & Ensuite bathroom | Terrace/patio
Shared kitchen facilities
Twin Studio (2 Queen Beds) & Ensuite bathroom
Queen + Sofabed & Ensuite bathroom
Pool Access Queen + 1 Single with Kitchenette & Ensuite bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
1286 Arawa St, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪5 min walk‬
  • Place, Tamaki Maori Village
    ‪10 min walk‬
  • Place, Polynesian Spa
    ‪14 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Queen + 1 Single with Kitchenette & Ensuite bathroom

Queen + 1 Single with Kitchenette & Ensuite bathroom

Queen + 1 Single with Kitchenette & Ensuite bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Bed with Shared bathroom

Queen Bed with Shared bathroom

Queen Bed with Shared bathroom

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Studio + 1 Single & Ensuite bathroom

Queen Studio + 1 Single & Ensuite bathroom

Queen Studio + 1 Single & Ensuite bathroom

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Studio (2 Queen Beds) & Ensuite bathroom

Twin Studio (2 Queen Beds) & Ensuite bathroom

Twin Studio (2 Queen Beds) & Ensuite bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Queen Studio & Ensuite bathroom

Queen Studio & Ensuite bathroom

Queen Studio & Ensuite bathroom

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen + Sofabed + Bunk with Shared bathroom

Queen + Sofabed + Bunk with Shared bathroom

Queen + Sofabed + Bunk with Shared bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Single room with Shared bathroom

Single room with Shared bathroom

Single room with Shared bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About this property

Urban Lounge Sleepery, SureStay Collection by BW

Hotel with an outdoor pool, near Polynesian Spa
This smoke-free hotel features an outdoor pool, self parking, and express check-out. WiFi in public areas is free.
Urban Lounge Sleepery, SureStay Collection by BW offers 32 accommodations with private pools and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Urban Lounge Sleepery, SureStay Collection by BW. During your stay, you're just a quick walk from Kuirau Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Just a 2-minute drive from Polynesian Spa and 5 minutes from Skyline Rotorua
Urban Lounge Sleepery, SureStay Collection by BW offers its guests an outdoor pool and express check-out. WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 9:00 AM to 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 10 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 9:00 AM to 11:00 AM for a fee: NZD 15 per person

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV
  • Fenced private pool

More

  • Heating
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's U Hotel Group mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately NZD 15.00 per person
  • Uncovered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's U Hotel Group mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

U Hostel Rotorua
Urban Lounge Sleepery Hotel
Urban Lounge Sleepery Rotorua
Urban Lounge Sleepery Hotel Rotorua