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City Hotel Gouda - World Hotels Crafted Collections

4.0 star property

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City view
Garden
Suite, 1 Double Bed, Non Smoking, Bathtub
Daily buffet breakfast (EUR 18.50 per person)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Hoge Gouwe 201, Gouda, 2801 LE
  • Place, Waag
    ‪6 min walk‬
  • Place, Catharina Gasthuis
    ‪7 min walk‬
  • Place, De Goudse Schouwburg
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪42 min drive‬

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About this property

City Hotel Gouda - World Hotels Crafted Collections

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
City Hotel Gouda - World Hotels Crafted Collections offers 101 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include day beds. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at City Hotel Gouda - World Hotels Crafted Collections. During your stay, you're just a quick walk from Spa Gouda. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Just a 4-minute walk from Spa Gouda and 7 minutes by foot from St Janskerk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly City Hotel Gouda - World Hotels Crafted Collections. Parking is available for a fee.

This 4-star Gouda hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
City Hotel Gouda - World Hotels Crafted Collections has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 13 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 28; reservation required

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 26.50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.55 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 9.25 for children
  • Covered self parking fee: EUR 13 per day (in/out privileges)
  • Early check-in fee: EUR 26.50 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night
  • Hosted evening meal: EUR 28

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Best Western Plus City Gouda
Best Western Plus City Hotel Gouda
City Hotel Gouda Hotel
City Hotel Gouda Gouda
City Hotel Gouda Hotel Gouda
Best Western Plus City Hotel Gouda
City Hotel Gouda WorldHotels Crafted Collection

City Hotel Gouda - World Hotels Crafted Collections Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 471 reviews
Rating 8 - Good. 193 out of 471 reviews
Rating 6 - Okay. 20 out of 471 reviews
Rating 4 - Poor. 6 out of 471 reviews
Rating 2 - Terrible. 4 out of 471 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was friendly, the rooms clean and comfortable, the breakfast was plentifully
Stayed 2 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The room was clean and quiet. Shower good and bed comfortable. Restaurant attached to hotel had a good menu. Walking distance to town centre and Gouda cheese factory. Paid parking within walking distance to hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

John P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Lovely room, very close to parking, less than 10 minutes walk from town centre. The staff were professional and friendly. We'd definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Distance to central station was great but the noises! Could hear people talking, toilets flushing, not ours! If you dont like chirch bells going off constantly this is not the hotel for you!
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Walkable to city center.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities
Comfortable, clean city hotel. Very good breakfast. Convenient for main central areas, market square, etc. Cyclist friendly with secure bike storage facility, though it is outside.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the close location to our relatives' home in Gouda. The shower being located outside the bathroom and having no door on the shower is not our preference. Otherwise, great breakfast and nice staff. Thank you!
Stayed 2 nights in May 2025

8/10 Good

Melissa, Glendale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Properly is clean. Under ten minute walk from train station. Also easy walk to historic center of town. Breakfast selection limited on certain days. Delayed placing out fresh cups for coffee and correct sized cups for hot chocolate which made machine use difficult.
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always look forward to staying here.
Stayed 2 nights in Dec 2024

10/10 Excellent

william

Stayed 4 nights in Apr 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms in the historical district of Gouda. Everything is very walkable from the hotel. Fully recommend for your stay in Gouda.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jo de

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean hotel. Properly located. Two minor sides is basic things like shampoo and conditioner in the showers. There is one body wash/shampoo in one that wrecked my hair. Second, breakfast is not included and very expensive compared to the local prices of food. It is much cheaper to get fresh breakfast from a supermarket close by.
Stayed 9 nights in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very quiet this time! Great breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rondelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Nice room, good location, friendly staff. Perfect for our one stay. Convenient to walk to the old town.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel but lacks customer service

We mentioned in our booking we would require parking. On check-in we were told to just go to park around the corner. No mention that we were required to prebook online. Safe in the room was locked so we couldn't use it and no milk to make tea or coffee. The hotel was very clean & tidy but lacks customer service.
Stayed 1 night in Sep 2024

6/10 Okay

Arnold

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No key was available when we arrived so we were taken to our room, awhile later another couple with the key and our room number walked into our room, I went down to reception and reported it and was finally given a key to our room but it did not work, back to reception. Later asked for a taxi for the following day and was told that they would ring us, nothing happened had to go back to reception. Not very happy with management of booking in etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very centrally located and the secure parking made it super easy as a stopover in Gouda. There were plenty of spaces in the underground car park and the lift went straight to hotel reception or to rooms (with scanning room key). Breakfast was really pleasant and staff were friendly. Our room was ideal for a family and had all the basics. Gouda is a lovely place!
Stayed 1 night in Jul 2024

10/10 Excellent

JAMES A

Stayed 1 night in Jul 2024

10/10 Excellent

Natercia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The city is beautiful e the people friendly. The hotel is very good localized .
Stayed 1 night in Jul 2024