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Aito Igloo & Spa Resort

2.5 star property
VIP Access

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Photo gallery for Aito Igloo & Spa Resort

Aurora Nest | Lake view
Lake view deluxe room
Aurora Treehouse
Indoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Seitarannantie 437,, Rovaniemi, Lapland, 97240
  • SantaPark
    ‪49 min drive‬
  • Santa Claus Village
    ‪50 min drive‬
  • Ounasvaara
    ‪52 min drive‬
  • Rovaniemi (RVN)
    ‪52 min drive‬
VIP Access
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Room options

View all photos for Aurora Nest

Aurora Nest

Aurora Nest

  • 12 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest view deluxe room

Forest view deluxe room | View from room

Forest view deluxe room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior suite

Junior suite

Junior suite

  • Sleeps 7
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Family room

Family room

Family room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Lake view deluxe room

Lake view deluxe room

Lake view deluxe room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Aurora Treehouse

Aurora Treehouse

Aurora Treehouse

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Aito Igloo & Spa Resort

Lakefront hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a steam room, spa services, and express check-in. Change of towels is available on request.
Aito Igloo & Spa Resort offers 31 accommodations with espresso makers and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and slippers. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Aito spa. Services include massages. The spa is open daily.
You'll find features like free breakfast, WiFi in public areas, and self parking at Aito Igloo & Spa Resort.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Indulge with massages at Aito spa
  • Services include luggage storage
  • Onsite recreation includes a steam room
  • 29.3 mi (47.2 km) from Santa Claus Village and 24.7 mi (39.7 km) from Pilke
  • Free airport shuttle service
Aito Igloo & Spa Resort offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and a garden are also featured at Aito Igloo & Spa Resort. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Aito Igloo & Spa Resort was completed in October 2024.

Smoking is allowed in designated areas at this Rovaniemi hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Wildwoods - Onsite restaurant.
Aurora northern grills - Onsite restaurant. Open daily.

Languages

Dutch, English, Finnish, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Aurora northern grills
  • Wildwoods

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Area rugs in public areas
  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - October 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk chair
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Aito Igloo & Spa Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Aito Igloo Spa Resort
Aito Igloo & Spa Resort Hotel
Aito Igloo & Spa Resort Rovaniemi
Aito Igloo & Spa Resort Hotel Rovaniemi

Aito Igloo & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that they offer transfer to and from the resort, the resort is beautiful and the spa is very good. The only downside was the food at dinner, very poor presentation and not very tasty.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for families
Stayed 3 nights in Feb 2025

6/10 Okay

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

jasmine

Stayed 1 night in Feb 2025

2/10 Terrible

Stuart

Travelled with partner
We choose to stay in the igloo upon viewing the room is was not as listed on Expedia. I advised the hotel of this and they didn’t offer a solution. I asked if we could go into a lesser room with based facilities. I was told I couldn’t get my money back. This is not acceptable.
Stayed 1 night in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Rouja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location was superb and so were the facilities. However, there is no management to guide the young staff left alone to run the hotel.....there is also more to be done on clearly stating the local activities and prices....the restaurant menu, especially lunch need to be a more varied if you are staying for more than two days. Airport pickup is chaotic and overal management needs to be improved.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love everything, the property is beautiful is quite, the spa is amazing,the food is tasteful,the staff is amazing and helpful, I had a great time with my family ,thank you.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treehouse not worth the price

Stayed in one of the treehouses for one night and took advantage of the spa. The novelty wears off once you realize you can’t control the temp of your room. The spa was fine but already needed had some wear and tear despite being relatively new. American style breakfast want worth waking up in the dark for.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeta

Stayed 3 nights in Dec 2024

4/10 Poor

Shay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kuanming

Stayed 1 night in Jan 2025

10/10 Excellent

Darren, Gainsborough

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views in the day and even more amazing at night in the treehouse seeing the northern lights, staff very helpful and friendly, food was great, travel was an hour ish to the city and Santa Claus village
Stayed 3 nights in Dec 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rossana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STUNNING property.. only thing, it would be lovely if it was just for 18 at times children were very loud and disrupting. Other than that a peaceful winter paradise!
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Stayed 3 nights in Nov 2024

10/10 Excellent

Alvaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel beatiful
Stayed 2 nights in Dec 2024

10/10 Excellent

leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, highly recommend. We cant wait to go back . The only things would suggest and not a criticism at all , but a mirror in the bedroom area would have been nice and a wider choice of lunch time menu, but understand they are keeping to traditional cuisine. A coffee lounge area would have have been amazinv give. The location . Honestly the best place i have ever visited . YOU HAVE TO GO !!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a Wonderful Gem hidden in Lapland. The front staff was very friendly and helpful. The spa was amazing, relaxing, and beautiful. The salmon soup for lunch was amazing and delicious. The fine dining was a bit understaffed, but the staff was lovely and made up for the long wait. We enjoyed the Aurora Tree House—it was beautiful. Our tip would be to add some amenities to the hotel room, like a vanity set, dental set, etc. We loved this place!
Stayed 1 night in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The service was excellent, breakfast was amazing. Beautiful location, very relaxing. Patti was very helpful. Being newly open I’d say they need a few extra things to explain how some items worked. We stayed in the Nest and without remembering all the explanations, we may have had some difficulty.
Stayed 1 night in Nov 2024

10/10 Excellent

marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une très belle expérience

un très bel hôtel dans un lieu incroyable. L'hôtel est encore un peu en rodage, et des améliorations peuvent être apportées, mais le personnel est extraordinaire : des personnes disponibles, gentilles, souriantes et prêtes à rendre service. Cela fait plaisir de rencontrer des personnes aussi accueillantes, aussi bien à l'hotel que dans les excursions proposées. en somme, une vraie belle expérience, merci à toute l'équipe.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hsieh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great!

Super Good overall. Did the Husky self drive, it was great with a great Husky farm: Matara Creek. Hotel was great overall, Spa, breakfast, services. I recommend to drive or to plan your activities with the hotel as this is 45 min from the city center.
Stayed 3 nights in Mar 2025